Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

part time full time contract

LPN / LVN - School Nurse - $31 per hour - Urgently Hiring

Company: Supplemental Health Care

Location: Lockport, New York

Posted Jul 06, 2025

View Details Apply on healthecareers.com

Development Accountant

Company: Kforce

Location: New York, NY

Posted Jul 03, 2025

CPA completed or in progress would be a preference. The Development Accountant will be involved in tax compliance activities for a variety of diverse clients in…

View Details Apply on SimplyHired

Retail Sales Associate - Welding Supply & Industrial Gas

Company: Liberty Gas

Location: Brooklyn, NY

Posted Jul 03, 2025

Must have a valid Drivers License. Assisting with daily sales transactions in our retail store. Any retail, sales or welding experience is a plus but will train…

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hospital per diem travel

Travel CT Technologist - $3,300 per week

Company: Medical Solutions Allied

Location: Kenmore, New York

Posted Jul 06, 2025

View Details Apply on healthecareers.com

Customer Service Representative

Company: Lux Bakery

Location: New York, NY

Posted Jul 04, 2025

Maintain accurate records of customer interactions and data entry into the system. Proficiency in data entry and familiarity with CRM software is a plus.

View Details Apply on SimplyHired

Plumber-Engineering Support Services-Mount Sinai Hospital-Full Time/Days ( 8am-4pm )/Sun-Thurs

Company: Mount Sinai

Location: New York, NY

Posted Jul 04, 2025

Use basic specialized technical skills to perform work, general mechanical skills. Lays out, assembles, alters, removes, installs and repairs pipes, fittings…

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Corporate Accounting Manager

Company: Kforce

Location: New York, NY

Posted Jul 03, 2025

Kforce's client, a prominent NYC based Real Estate firm is seeking a Corporate Accounting Manager in New York, NY. Salaried personnel receive paid time off.

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Territory Sales Manager- Manhattan, NY

Company: Continental Battery Systems

Location: Manhattan, NY

Posted Jul 03, 2025

And accurate reporting to support sales planning and analysis activities, prepares visual presentations, written. PTO and paid holidays off.

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CDL-A Dedicated Team Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: Universal City, TX

Posted Jul 05, 2025

3+ months of current CDL-A driving experience. Static weekly routes picking up preloaded trailers and delivering into drop trailer distribution centers.

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Data Analyst

Company: ADMIN FOR CHILDREN'S SVCS

Location: Manhattan, NY

Posted Jul 04, 2025

A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science…

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Custodian (Early Childhood Center)

Company: Chinese American Planning Council

Location: New York, NY

Posted Jul 03, 2025

Must meet all applicable federal, state, and/or city requirements to work with children in an early childhood setting, including but not limited to, fingerprint…

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Executive Sous Chef

Company: COREcruitment

Location: New York, NY

Posted Jul 03, 2025

Proven track record of dependability and a passion for hospitality and creating incredible guest experience. Job type: Full-time permanent.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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