Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Lead Machine Learning Engineer

Company: Capital One

Location: New York, NY

Posted Jun 09, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

Production Support Engineer

Company: Galaxy Digital

Location: New York, NY

Posted Jun 09, 2025

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. You’ll provide high-quality client support, diagnose and resolve…

Executive Chef

Company: DIG INN

Location: Manhattan, NY

Posted Jun 10, 2025

Be the face of hospitality by both interacting with guests and delivery drivers to provide exceptional service and training up concierge roles in the restaurant…

HVAC Service Technicians, HVAC Control Wiring Technicians, Jr Electricians

Company: Comfort Air Heating & Cooling

Location: New York, NY

Posted Jun 09, 2025

Ability to operate as a van driver for service calls. Diagnose electrical and mechanical faults for HVAC systems. Test HVAC systems using specialized tools.

Customer Service Specialist

Company: NSC Staffing

Location: National City, CA

Posted Jun 09, 2025

Document all activity, including field notes, client visits, and workforce deployment records. Conduct pre-deployment walkouts for every new field employee.

Experienced HVAC Field Service Supervisor

Company: Air Stream Air Conditioning Corp

Location: New York, NY

Posted Jun 09, 2025

Valid driver's license with experience driving a van for transportation between job sites. Familiarity with diagnostic tools such as ohmmeters for…

Plumber

Company: Quick & Clean HVAC

Location: New York, NY

Posted Jun 09, 2025

Valid driver's license for commercial driving purposes. Use hand tools, power tools, and pipe threading equipment effectively.

Retail Associate - Flatiron

Company: Aritzia

Location: New York, NY

Posted Jun 09, 2025

Efficiently and accurately process incoming and outgoing shipments to and from the DC, boutique to boutique, and our clients.

Retail Associate - Hudson Yards

Company: Aritzia

Location: New York, NY

Posted Jun 09, 2025

Efficiently and accurately process incoming and outgoing shipments to and from the DC, boutique to boutique, and our clients. As a Style Advisor, you will:

Flagship Retail Associate - Fifth Ave

Company: Aritzia

Location: New York, NY

Posted Jun 09, 2025

Efficiently and accurately process incoming and outgoing shipments to and from the DC, boutique to boutique, and our clients.

Sales Associate/Stylist (Upper East Side)

Company: gorjana

Location: New York, NY

Posted Jun 09, 2025

401K program, with employer match and matching program*. Generous employee discount and Monthly Product Allowance. Commission, based on personal sales.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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