Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

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Physical Therapist

Company: United Health Services

Location: Owego, New York

Posted Jun 01, 2025

View Details Apply on healthecareers.com
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RWJBarnabas Health is seeking Radiologists in Toms River, New Jersey!

Company: RWJBarnabas Health

Location: Toms River, New Jersey

Posted Jun 01, 2025

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Marketing Manager

Company: PWX Solutions

Location: New York, NY

Posted May 29, 2025

This is an exciting opportunity to work with a talented team of marketers driving digital customer acquisition and revenue for clients that include some of the…

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Director, Neighborhood Scale Transformation

Company: NYSERDA

Location: New York, NY

Posted May 29, 2025

The Neighborhood Scale Transformation team has three key priorities 1) support the new construction industry to design and deliver low carbon buildings that are…

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Coordinator - Client Relations Center

Company: Hermès Paris

Location: New York, NY

Posted May 30, 2025

As the Client Relations Center Coordinator, you will play a key role in shaping the eCommerce department’s strategy, serving as the primary point of contact for…

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Integrated Marketing Communications Lead - Kohler Ventures

Company: Kohler

Location: New York, NY

Posted Jun 01, 2025

Stay up to date with industry developments, wellness trends, social media trends, tools and applications. You will be responsible for developing and executing…

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Backend Software Engineer - Defense

Company: Palantir Technologies

Location: New York, NY

Posted May 30, 2025

Ability to work collaboratively in teams of technical and non-technical individuals and understand how technical decisions impact the people who will use what…

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Non Invasive Vascular Lab Technologist

Company: United Health Services

Location: Johnson City, New York

Posted Jun 01, 2025

View Details Apply on healthecareers.com

Manager, Security Services

Company: Asia Society

Location: New York, NY

Posted May 30, 2025

After 1 year of service (1,000 hours), the Asia Society contributes 6% of gross earnings to an eligible employee’s 403(b) account, regardless of whether the…

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full time

Dental Hygiene: Somerset - New Jersey

Company: Proxi Dental Staffing

Location: Somerset, New Jersey

Posted Jun 01, 2025

View Details Apply on healthecareers.com
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General Dentistry: Albany - New York

Company: Proxi Dental Staffing

Location: Albany, New York

Posted Jun 01, 2025

View Details Apply on healthecareers.com

Assistant Director, Shared Services and Strategic Initiatives

Company: NYSERDA

Location: New York, NY

Posted May 29, 2025

Provide strategic insights based on data analysis to optimize contract settlements and program performance and further develop tools to monitor key performance…

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Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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