Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

tuition reimbursement part time

Certified Medication Aide

Company: Sunrise Senior Living

Location: Franklin Lakes, New Jersey

Posted May 27, 2025

View Details Apply on healthecareers.com

HVAC Install Manager

Company: Electric Air

Location: Redwood City, CA

Posted May 27, 2025

Jump in and assist with service calls as needed to support the team. We are seeking a candidate who shares our passion and brings their own energy to the team…

View Details Apply on SimplyHired
hospital travel 401(k)

Physical Therapist - Acute - (PT - Acute)

Company: AMN Healthcare, Inc. Medical

Location: CARLSBAD, New Mexico

Posted May 26, 2025

View Details Apply on healthecareers.com
full time be or bc work life balance

GI Hospitalist Opportunity in Oklahoma City | 7-On/7-Off | No ERCP | $10M GI Center Coming

Company: Pacific Companies

Location: Oklahoma City, Oklahoma

Posted May 27, 2025

View Details Apply on healthecareers.com
full time

Med Care Manager

Company: Sunrise Senior Living

Location: Fairfield, New Jersey

Posted May 27, 2025

View Details Apply on healthecareers.com
loan forgiveness hospital full time

Emergency Department Physician Assistant

Company: York General

Location: York, Nebraska

Posted May 27, 2025

View Details Apply on healthecareers.com
full time be or bc

Radiation Oncologist

Company: Summit Health Medical Group

Location: Lawrenceville, New Jersey

Posted May 27, 2025

View Details Apply on healthecareers.com
full time

LPN

Company: Sunrise Senior Living

Location: Huntington Station, New York

Posted May 26, 2025

View Details Apply on healthecareers.com
dental insurance disability insurance flexible spending account

Chief Medical Officer

Company: HCA Healthcare – Chief Medical Officer

Location: Panama City, Florida

Posted May 26, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance full time

Gastroenterology, Inpatient

Company: Monument Health

Location: Rapid City, South Dakota

Posted May 27, 2025

View Details Apply on healthecareers.com
continuing education credits malpractice insurance professional growth

EMERGENCY MEDICINE PHYSICIANS - St. Luke's Hospital

Company: Harvard Medical Faculty Physicians at Beth Israel Deaconess Medical Center

Location: New Bedford, Massachusetts

Posted May 26, 2025

View Details Apply on healthecareers.com
full time

LPN Med Care Manager

Company: Sunrise Senior Living

Location: Marlboro, New Jersey

Posted May 27, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages

All Customer Service Jobs 1,765 jobs All Jobs in New York City, NY 806,442 jobs Customer Service in Remote 3,489,178 jobs Customer Service in Other US Location 3,035,578 jobs Customer Service in Multiple Locations 710,150 jobs Customer Service in USA 636,748 jobs Customer Service in Washington DC 491,890 jobs Customer Service in Chicago, IL 472,458 jobs Travel in New York City, NY 79,837 jobs Full Time in New York City, NY 46,687 jobs Retirement Plan in New York City, NY 43,124 jobs 401(K) in New York City, NY 37,542 jobs Health Insurance in New York City, NY 34,384 jobs Life Insurance in New York City, NY 33,039 jobs