Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Fire Alarm Project Manager

Company: Loyal Source

Location: Woodside, NY

Posted May 29, 2025

Collaborate with engineers, architects, and/or electrical contractors on systems design and installation. Visit job sites for walk-throughs with electrical and…

Senior Software Engineer - Rust

Company: Disney Entertainment and ESPN Product & Technology

Location: New York, NY

Posted May 29, 2025

Bachelor’s degree or higher in Computer Science or a related technical field or equivalent job experience. This includes product engineering, media engineering,…

Facility Operations Team Member

Company: Life Time

Location: Brooklyn, NY

Posted May 28, 2025

Ensures the usage of locker room consumables, cleaning products, and chemicals follow the amount prearranged by the department budget.

Head Sushi Chef

Company: Bondi Sushi

Location: Manhattan, NY

Posted May 28, 2025

Must be able to engage with guests, work cleanly, and develop other sushi chefs. Lead with example by delivering excellent guest service.

Associate Production Designer - Project

Company: NBCUniversal

Location: Universal City, CA

Posted May 29, 2025

Trend Awareness: Stay updated with industry trends in graphic design, illustration techniques, and scenic applications, applying this knowledge to design…

Analyst

Company: Paul Hastings

Location: New York, NY

Posted May 29, 2025

Have minimum of 4 years IT or Information Security experience; or a bachelor’s degree in computer science, Cybersecurity or related field (required);

Junior Sous Chef | Full-Time | Events by RHC NY

Company: Oak View Group

Location: New York, NY

Posted May 28, 2025

Ability to maintain any health department requirements and alcohol requirements by the state and/or county. Ability to develop results-oriented staff through…

Brand Manager (F&B Strategy Lead)

Company: Dashan inc

Location: Flushing, NY

Posted May 28, 2025

*Market Positioning*: Lead competitor analysis and target customer profiling. *3+ years F&B brand management* with *2+ successful restaurant case studies* (…

Associate Production Designer - Project

Company: Universal Studios Hollywood

Location: Universal City, CA

Posted May 29, 2025

Trend Awareness: Stay updated with industry trends in graphic design, illustration techniques, and scenic applications, applying this knowledge to design…

Service Plumber

Company: Rite plumbing and heating Inc

Location: New York, NY

Posted May 29, 2025

Must have a valid driver’s license. Handle residential and light commercial service calls across NYC. Company vehicle and tools (where applicable).

HVAC Service Technician

Company: A&W CERTIFIED COOLING INC

Location: Brooklyn, NY

Posted May 28, 2025

Respond promptly to service calls and provide excellent customer service. Ability to read schematics and technical drawings accurately.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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