Customer Service Jobs in New York City, NY

1,374,371 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

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Physician - Family Medicine - Mercy Health - Mercy Health Lorain Hospital

Company: Bon Secours Mercy Health

Location: New Office in Beautiful Rural Location

Posted Mar 30, 2025

View Details Apply on healthecareers.com
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Chief of Cardiology Opening- New Jersey Health System

Company: Jackson Physician Search

Location: New Jersey

Posted Mar 30, 2025

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RN–Med/Surg

Company: Bryan Health

Location: CENTRAL CITY, Nebraska

Posted Mar 30, 2025

View Details Apply on healthecareers.com

Lead Electrical Technician - Foreman

Company: DVM Industries

Location: Long Island City, NY

Posted Mar 27, 2025

DVM is a leader in innovative electrical construction, including large EV charger projects, ground floor buildouts using the latest installation techniques and…

View Details Apply on SimplyHired
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Emergency Medicine - Panorama City

Company: Kaiser Permanente – Southern California Permanente Medical Group

Location: Panorama City, California

Posted Mar 30, 2025

View Details Apply on healthecareers.com
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Seeking Allergy & Immunology Physician for an Excellent VA Opportunity in Oklahoma City

Company: Department of Veterans Affairs

Location: Oklahoma City, Oklahoma

Posted Mar 30, 2025

View Details Apply on healthecareers.com
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Sports Medicine Orthopedic Surgeons

Company: Catholic Health

Location: Suffolk County, NY

Posted Mar 30, 2025

View Details Apply on healthecareers.com
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Manager– RN Operating Room

Company: WMCHealth

Location: KINGSTON, New York

Posted Mar 30, 2025

View Details Apply on healthecareers.com

Sales Associate

Company: Asia Society

Location: New York, NY

Posted Mar 27, 2025

Assist the sales team in achieving sales goals and performance metrics by driving sales through the engagement of customers, suggestive selling, sharing product…

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Section Chief - Headache Medicine

Company: Dartmouth Health

Location: Lebanon, New Hampshire

Posted Mar 30, 2025

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Associate Program Director for Internal Medicine

Company: Catholic Health System

Location: Buffalo, New York

Posted Mar 30, 2025

View Details Apply on healthecareers.com

CDL Route Delivery Driver

Company: Manhattan Beer Distributors

Location: Ridgewood, NY

Posted Mar 27, 2025

Must have 6 months of driving experience. Commercial driving: 1 year (Preferred). Making sure the truck is accurately loaded with product before the run.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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