Customer Service Jobs in New York City, NY

1,374,371 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

hospital assisted living paid time off

RN Wellness Nurse

Company: Sunrise Senior Living

Location: East Brunswick, New Jersey

Posted Mar 26, 2025

View Details Apply on healthecareers.com
401(k) 403(b) ad&d insurance

Assistant Chief of Dental Service

Company: Department of Veterans Affairs

Location: New Orleans, Louisiana

Posted Mar 26, 2025

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full time academic be or bc

Pulmonologist, ColumbiaDoctors, Westchester

Company: NewYork-Presbyterian

Location: Westchester White Plains, New York City

Posted Mar 26, 2025

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exceptional culture & values mentorship professional growth

Assistant/Associate Professor Jacobs School of Medicine & Biomedical Sciences, Department of Medicine Division of Endocrinology, Diabetes, Metabolism

Company: University at Buffalo

Location: Buffalo, New York

Posted Mar 27, 2025

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full time research academic

Assistant Professor, Associate Professor or Full Professor- Clinical, Vascular Neurology

Company: LSU Health New Orleans

Location: New Orleans, Louisiana

Posted Mar 26, 2025

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sign-on bonus relocation assistance full time

CPR RN

Company: University of New Mexico - Hospitals

Location: ALBUQUERQUE, New Mexico

Posted Mar 27, 2025

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hospital assisted living paid time off

Wellness Nurse, RN

Company: Sunrise Senior Living

Location: Franklin Lakes, New Jersey

Posted Mar 26, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance full time

Otolaryngology Employment | Established Practice | Northeastern NJ-23 mi from NYC

Company: Hackensack Meridian Health - Pascack Valley Medical Center

Location: Emerson, New Jersey

Posted Mar 26, 2025

View Details Apply on healthecareers.com

Digital Forensic Lab Analyst (DFL Analyst)

Company: BRONX DISTRICT ATTORNEY

Location: Bronx, NY

Posted Mar 26, 2025

The Digital Forensic Lab Analyst (DFL Analyst) will be responsible for analyzing digital extractions and records, analyzing call detail and cell site records,…

View Details Apply on SimplyHired
full time

APN - Pediatrics

Company: Summit Health Medical Group

Location: Westchester County, NY

Posted Mar 26, 2025

View Details Apply on healthecareers.com
dental insurance health insurance loan repayment program

Physician Assistant

Company: U.S. Army 1st Medical Recruiting Battalion

Location: Newark, New Jersey

Posted Mar 26, 2025

View Details Apply on healthecareers.com
full time be or bc

Rheumatologist

Company: Northwell Health Physician Partners

Location: Manorville, New York

Posted Mar 26, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages

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