Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Seasonal Tax Associate - Local

Company: Intuit

Location: Sun City, AZ

Posted Aug 26, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

View Details Apply on SimplyHired

Sous Chef – Italian Cuisine Focus

Company: Maison Welles

Location: New York, NY

Posted Aug 26, 2025

Working closely with the Owner, you will have the chance to influence menu design, experiment with seasonal ingredients, and hone your skills in both daily…

View Details Apply on SimplyHired

Site Supervisor- PTO / Benefits Available- $28.00 per hour

Company: Sunstates Security

Location: New York, NY

Posted Aug 25, 2025

A Site Supervisor is responsible for the daily functioning of a contract site including operations, customer service, personnel management, security & safety in…

View Details Apply on SimplyHired

BOUCHERON Sales Associate

Company: Kering

Location: New York, NY

Posted Aug 26, 2025

Utilize CRM tools effectively to track client interactions, preferences, and purchase history, enabling targeted outreach and relationship management.

View Details Apply on SimplyHired

Regional Sales Associate

Company: Nilfisk

Location: Jersey City, NJ

Posted Aug 26, 2025

The Sales Associate will make sales calls to end-users that are not currently buying from Nilfisk, support our dealers with equipment demonstrations, support…

View Details Apply on SimplyHired

Seasonal Tax Associate - Local

Company: Intuit

Location: Boulder City, NV

Posted Aug 26, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

View Details Apply on SimplyHired

AI/LLM Development Engineer- NYC

Company: Alpha Star Research

Location: New York, NY

Posted Aug 26, 2025

AI Signal Development: Design and develop AI-driven data analysis systems using large language models (LLMs) to identify key signals from vast amounts of news,…

View Details Apply on SimplyHired

Forward Deployed Engineer

Company: Poiema Consult Limited

Location: New York, NY

Posted Aug 26, 2025

You’ll own the implementation process end-to-end, working directly with engineering teams to unblock adoption and refine integration patterns.

View Details Apply on SimplyHired

Software Development Engineer, Amazon Connect

Company: Amazon.com

Location: New York, NY

Posted Aug 25, 2025

2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.

View Details Apply on SimplyHired

Retail Sales Specialist - Part-Time - $20.00 per hour, plus commission and incentives!

Company: SPECTRUM

Location: New York, NY

Posted Aug 26, 2025

Proficiency in cash handling and accurate payment transactions. Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective…

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full-time be or bc

Transplant Psychiatrist, Northwell Transplant Institute

Company: Northwell Health Physician Partners

Location: New York, New York

Posted Aug 25, 2025

View Details Apply on healthecareers.com

Project Manager II, Chase Travel

Company: JPMorganChase

Location: New York, NY

Posted Aug 26, 2025

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity,…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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