Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

flexible schedule be or bc

Part-Time Family Medicine Physician Opening in New Cuyama, California

Company: CompHealth

Location: New Cuyama, California

Posted Aug 25, 2025

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full-time be or bc

Dermatologist

Company: Summit Health Medical Group

Location: Livingston, New Jersey

Posted Aug 25, 2025

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Retail Cosmetics Sales Associate - Estee Lauder, Flushing - Full Time

Company: Macy’s

Location: Flushing, NY

Posted Aug 25, 2025

Collaboration: Partnership with the total Beauty team to drive sales and deliver the customer experience. Use product knowledge to give expert guidance to each…

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paid time off parental leave relocation assistance

Otolaryngology, Head & Neck Surgeon - Senior Medical Officer

Company: Health New Zealand

Location: New Zealand

Posted Aug 25, 2025

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relocation assistance sign-on bonus hospital

Albany Medical Center – Cardiac Anesthesia Faculty Opportunity

Company: Albany Medical Center

Location: Albany, New York

Posted Aug 25, 2025

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flexible schedule paid time off parental leave

Clinical Psychologists - Infant, Child and Adolescent Mental Health

Company: Health New Zealand

Location: New Zealand

Posted Aug 25, 2025

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paid time off parental leave relocation assistance

Psychiatrists - Senior Medical Officers

Company: Health New Zealand

Location: New Zealand

Posted Aug 25, 2025

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sign-on bonus relocation assistance hospital

Physician, Oncology (Crescent City, CA)

Company: Sutter Medical Group

Location: Crescent City, California

Posted Aug 25, 2025

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relocation assistance full-time be or bc

Urologist

Company: Yale New Haven Health System

Location: New Haven, Connecticut

Posted Aug 25, 2025

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Corporate Security Officer (Sat-Sun 4pm-12am)

Company: QPS - Quality Protection Services

Location: New York, NY

Posted Aug 25, 2025

Screen visitors, guests, contractors and delivery personnel and issue passes to authorized individuals. NYS security guard license (Required).

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disability insurance paid time off hospital

Patient Access Representative - Relief, Evenings (3p-11:30p) - Washington Twp ED

Company: Jefferson Health

Location: Gloucester, New Jersey

Posted Aug 25, 2025

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Porter - Cleaner

Company: UG2 LLC

Location: New York, NY

Posted Aug 25, 2025

Engage with customers, visitors and clients. Removes trash from high volume areas such as lunchrooms and conference rooms. Engage with leaders and stakeholders.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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