Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Staff Nurse-Ambulatory Care, OBGYN

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 25, 2025

A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and.

Customer Service Rep.

Company: Fiesta Auto Insurance

Location: Redwood City, CA

Posted Aug 25, 2025

With us, you will receive paid training, support, and the tools needed to pass your state insurance exam and receive your insurance license within your first 30…

RN Registered Nurse Outpatient Oncology Clinic *Brooklyn, NY * no weekends! *$2833 weekly!

Company: White Glove Placement, Inc

Location: Brooklyn, NY

Posted Aug 25, 2025

Make this your next travel assignment! We provide Housing, Insurance, Meal Allowance, and travel reimbursements. Check out our custom travel packages too!

Clinical Care Transition Specialist / Registered Nurse - Bronx

Company: Option Care Health

Location: Bronx, NY

Posted Aug 25, 2025

If using a personal vehicle, a valid driver’s license and proof of insurance are required. Active and unrestricted Registered Nurse (RN) license.

Appointment Setter - Brand Ambassador (PT)

Company: Renewal by Andersen

Location: Brooklyn, NY

Posted Aug 25, 2025

Must have: personal vehicle and valid driver’s license. A growth mindset – eager to learn and develop your sales skills.

Security Officer

Company: Protection Security Group LLC

Location: New York, NY

Posted Aug 25, 2025

Responsible for becoming familiar with incoming and outgoing traffic, know the customers staff visitors, and guests. Card Valid NYS Security Guard License.

Hourly Staff Nurse

Company: NYC Health + Hospitals

Location: New York, NY

Posted Aug 25, 2025

A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and.

Analyst, Analytics

Company: Publicis Groupe Holdings B.V

Location: New York, NY

Posted Aug 25, 2025

The Analyst position is an entry-level position that uses research, data, reporting and analytics techniques to answer client business questions, assists with…

Full Time Security Guard - Long Island City

Company: Knight Security

Location: Long Island City, NY

Posted Aug 25, 2025

Professionally and respectfully greet all visitors entering and leaving the building. A visitors list will be provided if the site is expecting visitors other…

Female Facility Attendant

Company: EXOS

Location: New York, NY

Posted Aug 25, 2025

Maintain an inventory of cleaning supplies and locker room amenities. Maintain a high level of cleanliness in the locker rooms at all times.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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