Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Growth Operations Solutions Architect

Company: Apple

Location: Culver City, CA

Posted Aug 18, 2025

The Growth Operations Solutions Architect will work cross-functionally with various teams including growth marketing, product, engineering, and business to…

Cyber Security Analyst

Company: Cinntra infotech solutions Pvt Ltd

Location: New York, NY

Posted Aug 18, 2025

CCSP, Azure Security Engineer Associate or equivalent certification (required)• CI and provisioning tools such as Jenkins, Docker, Chef, Puppet, Ansible,…

CDL A Truck Driver

Company: US Foods, Inc.

Location: New York, NY

Posted Aug 18, 2025

The Clearinghouse is a secure online database that provides real-time information about commercial driver’s license (CDL) and commercial learner’s permit (CLP)…

Cannabis Retail Budtender / Customer Service & Sales Representative

Company: SLG-DB LLC

Location: New York, NY

Posted Aug 18, 2025

*Educate and Inform*: Use your product knowledge to guide customers toward the right cannabis products for their needs, answering questions and providing honest…

Hiring Security Director

Company: Security Company

Location: Brooklyn, NY

Posted Aug 18, 2025

Must possess a valid Guard Card License. Skills in operating portable radio devices, phones, and CCTV systems. Ability to maintain accurate records.

Client Services Associate

Company: SPS-North America

Location: New York, NY

Posted Aug 18, 2025

Provides reception or concierge (front of office) or hospitality (back of office) coverage as needed. Applicants are prohibited from using real-time AI (…

Project Coordinator, Office of Academic Technology

Company: The City University of New York (CUNY)

Location: New York, NY

Posted Aug 18, 2025

As part of the Office of Academic Affairs (OAA), OAI collaborates with CUNY’s colleges to scale effective practices, manage system-wide academic technology…

Backend Engineer

Company: Spotify

Location: New York, NY

Posted Aug 18, 2025

You have excellent analytical and problem-solving skills and can communicate your ideas to technical and non-technical audiences.

Security Guard (Temp)

Company: Safety Facility Services

Location: New York, NY

Posted Aug 18, 2025

Keep all visitors at the front desk until permission is received from the unit resident/tenant. We’re searching for individuals who can provide high-quality…

Reg E Intake Representative

Company: Apple Bank for Savings

Location: New York, NY

Posted Aug 18, 2025

The incumbent also researches debit card transactions when necessary and provides excellent customer services while complying with regulations and established…

Reg E Intake Representative

Company: Apple Bank for Savings

Location: New York, NY

Posted Aug 18, 2025

The incumbent also researches debit card transactions when necessary and provides excellent customer services while complying with regulations and established…

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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