Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

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Otolaryngology Physician Needed - Greater Binghamton, NY

Company: United Health Services

Location: Binghamton, New York

Posted Aug 17, 2025

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Medical Director - Outpatient Women's Center Minimum $297,693.00

Company: Capital Health

Location: Pennington, New Jersey

Posted Aug 17, 2025

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Principal Trading Engineer (Java, Algo, SOR)

Company: Fidelity Investments

Location: Jersey City, NJ

Posted Aug 17, 2025

Set technical direction for software developers by concluding design with other tech leads and architecture. In this role, you will be an integral part of the…

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Adult Infectious Disease – Faculty Opportunity

Company: UTMB Health

Location: League City and Clear Lake, TX

Posted Aug 17, 2025

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OB/GYN Physician

Company: Unified Women's Healthcare

Location: New Britain, Connecticut

Posted Aug 17, 2025

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Gynecologic Oncologist – Vassar Brothers Medical Center

Company: Nuvance Health New York

Location: Poughkeepsie, New York

Posted Aug 17, 2025

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Medical Director, Pathology

Company: White Plains Hospital

Location: New Rochelle, New York

Posted Aug 17, 2025

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Data Scientist - Blueflame AI

Company: Datasite

Location: New York, NY

Posted Aug 16, 2025

This position requires close collaboration with internal teams to manage large data sets, gather meaningful insights, and develop models to support the…

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Physician-Psychiatry: Adult

Company: Banner Health

Location: Sun City West, Arizona

Posted Aug 17, 2025

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Urologist- Mason City, Iowa

Company: Trinity Health

Location: Mason City, Iowa

Posted Aug 17, 2025

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Maternal Fetal Medicine Physician - Saint Luke's - Kansas City, MO

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted Aug 17, 2025

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Full Time – APP Critical Care & Surgery

Company: Catholic Health System

Location: Buffalo, New York

Posted Aug 17, 2025

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Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages

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