Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Armed Security Officer- Midtown, Manhattan

Company: Silverseal

Location: New York, NY

Posted Aug 18, 2025

*New York State armed security guard license*. This position is a 1099 independent contractor role.*. Respond to security breaches or emergency situations,…

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Commercial HVAC Journeyman Service Technician - Union

Company: Carrier

Location: New York, NY

Posted Aug 18, 2025

Diagnosing and repairing mechanical and electrical malfunctions in heating and cooling units. Assemble and install metal ductwork and assist in HVAC system…

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hospital full-time

Nurse Practitioner

Company: Allied Digestive Health

Location: Brick, New Jersey

Posted Aug 18, 2025

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health system full-time be or bc

Physician Opportunities Movement Disorder Specialist

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Aug 18, 2025

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Part Time Sales Associate for Luxury Linen Boutique (10011)

Company: Yves Delorme

Location: New York, NY

Posted Aug 18, 2025

Applicant should have some flexibility with hours, and have past retail experience (preferably high end). Design background would definitely be a plus, but not…

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health system full-time

Manager, Deep Brain Stimulation and Movement Disorders

Company: Hackensack Meridian Health

Location: Neptune Township, New Jersey

Posted Aug 18, 2025

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457(b) ad&d insurance continuing education credits

Infectious Disease Opportunity in Award-Winning Saratoga Springs, New York

Company: Saratoga Hospital

Location: Saratoga Springs, New York

Posted Aug 18, 2025

View Details Apply on healthecareers.com
403(b) 457(b) dental insurance

Family Medicine Physician Forest Park - Mason City, Iowa- $150k Bonus

Company: Trinity Health

Location: Mason City, Iowa

Posted Aug 18, 2025

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hospital full-time be or bc

Otolaryngology Opportunity

Company: Trinity Health

Location: Mason City, Iowa

Posted Aug 18, 2025

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full-time hospital

Neurohospitalist Needed for Elliot Hospital, Manchester, NH (1-hr to Boston, No Sales Tax & No State Tax)

Company: Elliot Health System

Location: Manchester, New Hampshire

Posted Aug 18, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance loan repayment program

Gynecologic Oncologist

Company: WellSpan Health

Location: York, Pennsylvania

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Retail Fragrances Sales Support Associate - Dior, Culver City Center - Full Time

Company: Macy’s

Location: Culver City, CA

Posted Aug 18, 2025

Participate in pre-selling and sales driving events to maximize sales. Frequent use of computers and other technology, necessary to perform job functions,…

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Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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