Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Technical Architect - Dynamics 365 CE & Power Platform

Company: Capgemini

Location: New York, NY

Posted Aug 18, 2025

Preferred Qualifications: Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert Experience with Databricks, Microsoft Copilot, and…

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full-time be or bc

Hematology, Multiple Myeloma

Company: Yale New Haven Health System

Location: New Haven, Connecticut

Posted Aug 17, 2025

View Details Apply on healthecareers.com

Senior Machine Learning Engineer (ML Algorithms, Deep Learning, Python, AWS)

Company: Capital One

Location: New York, NY

Posted Aug 18, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

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full-time academic research

Assistant/Associate/Full Professor of Empire Innovation, Internal Medicine, Infectious Diseases (Tenure-Track) (160235)

Company: Stony Brook University SUNY

Location: Stony Brook, New York

Posted Aug 17, 2025

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Sr. Manager, Search Engine Optimization

Company: Macy’s

Location: New York, NY

Posted Aug 18, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Establish standardized measurement frameworks for…

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full-time be or bc

Make every day exceptional as a Urogynecologist.

Company: White Plains Hospital

Location: New York, New York

Posted Aug 18, 2025

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Analytics Engineer

Company: Moxie

Location: Brooklyn, NY

Posted Aug 17, 2025

You’ll own high-impact dashboards and reporting infrastructure, partner cross-functionally to answer strategic business questions, and deliver insights that…

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dental insurance flexible schedule health insurance

Neurology - Inpatient

Company: Trinity Health

Location: Albany, New York

Posted Aug 17, 2025

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full-time be or bc day shift

Regional Medical Director - NYC Health + Hospitals/Gotham Health - Brooklyn, New York

Company: Physician Affiliate Group of New York

Location: Brooklyn, New York

Posted Aug 17, 2025

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403(b) flexible schedule malpractice insurance

Nurse Practitioner - Pulmonary/Critical Care Outpatient - Part Time

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted Aug 17, 2025

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paid time off sign-on bonus health system

Breast Surgeon Opportunity

Company: Catholic Health

Location: Rockville Centre, New York

Posted Aug 17, 2025

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pet insurance relocation assistance sign-on bonus

Urology Physician Assistant

Company: Dartmouth Health

Location: Keene, New Hampshire

Posted Aug 17, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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