Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

relocation assistance full-time be or bc

Otologist – Partnership Track

Company: Atlantic Ear, Nose, & Throat

Location: Lake Mary, Orange City, & Deland, FL

Posted Aug 15, 2025

View Details Apply on healthecareers.com

Craft Beer Packaging Technician/Canning Line Operator

Company: Iron Heart Canning Company LLC

Location: Brooklyn, NY

Posted Aug 15, 2025

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. Packaging machinery repair and maintenance.

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Data Analyst - Pedestrian Ramp Planning

Company: DEPARTMENT OF TRANSPORTATION

Location: Manhattan, NY

Posted Aug 15, 2025

A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science…

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Applied Researcher I

Company: Capital One

Location: New York, NY

Posted Aug 15, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. In this role, you will:

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hospital full-time be or bc

Rheumatology Opportunities - Metro Atlanta!

Company: Piedmont Healthcare

Location: Peachtree City, Georgia

Posted Aug 15, 2025

View Details Apply on healthecareers.com
dental insurance vision insurance hospital

Allergy PA

Company: Jefferson Health

Location: Sewell, New Jersey

Posted Aug 15, 2025

View Details Apply on healthecareers.com
health system full-time be or bc

RWJBarnabas Health is seeking a Medical Director for the Intensive Care Unit at Clara Maass Medical Center!

Company: RWJBarnabas Health

Location: Belleville, New Jersey

Posted Aug 15, 2025

View Details Apply on healthecareers.com

Local CDL Driver

Company: Airgas, Inc.

Location: Redwood City, CA

Posted Aug 15, 2025

Maintain appropriate driver's license, medical card & endorsements. As the "face of Airgas", the delivery driver is responsible for safely and efficiently…

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Director, Brand Strategy - Private Brands

Company: Macy’s

Location: New York, NY

Posted Aug 15, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Develop comprehensive brand strategies, including…

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disability insurance health insurance paid time off

Patient Services Associate II - Jefferson Primary & Specialty Care (Haddonfield, NJ)

Company: Jefferson Health

Location: Camden, New Jersey

Posted Aug 15, 2025

View Details Apply on healthecareers.com
401(k) dental insurance health insurance

Full Time Nurse Practitioner

Company: Allied Digestive Health

Location: Albany, New York

Posted Aug 15, 2025

View Details Apply on healthecareers.com

Project Manager-HVAC

Company: Trystate

Location: Douglaston, NY

Posted Aug 15, 2025

Trystate Mechanical, an HVAC mechanical contractor, is seeking a Project Manager to be responsible for the overall performance of projects by coordinating the…

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Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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