Customer Service Jobs in New York City, NY

1,374,106 open positions · Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

401(k) dental insurance health insurance

Internal or Family Medicine Opportunity - PACE - Eddy Senior Care

Company: Trinity Health

Location: Latham, New York

Posted Aug 15, 2025

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Security Operations Center Officer

Company: Allied Universal

Location: New York, NY

Posted Aug 15, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

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Assistant Chef - RWC (Part Time)

Company: Boys & Girls Clubs of the Peninsula

Location: Redwood City, CA

Posted Aug 14, 2025

Food Handler's certification (or willingness to obtain upon hire). Track inventory levels for ingredients, tools, and equipment. Assistant Chef - RWC Part Time.

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hospital travel 401(k)

Computed Tomography Technologist - (CT Tech)

Company: AMN Healthcare, Inc. Medical

Location: WOODSVILLE, New Hampshire

Posted Aug 15, 2025

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Cloud Data Engineer

Company: Hospital for Special Surgery

Location: New York, NY

Posted Aug 14, 2025

Communicate progress and status with team; identify blockers and solutions; and give input on technical design.

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General Accountant

Company: Marriott International, Inc

Location: New York, NY

Posted Aug 15, 2025

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate…

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Senior Analyst, Data and Insights, Growth

Company: The New York Times

Location: New York, NY

Posted Aug 14, 2025

3+ years of experience working with data analytics or data science teams to deliver reporting and analysis. You can also file a report with the Federal Trade…

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relocation assistance full-time malpractice insurance

Long Term Care - Physician Assistant - Rochester, NY

Company: Rochester Regional Health

Location: Rochester, New York

Posted Aug 15, 2025

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Urology Physician -Yuba City, CA

Company: Adventist Health

Location: Yuba City, California

Posted Aug 15, 2025

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sign-on bonus relocation assistance per diem

Sports Medicine Orthopedic Surgeons

Company: Catholic Health

Location: Suffolk County, NY

Posted Aug 14, 2025

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paid time off parental leave relocation assistance

Urologists

Company: Health New Zealand

Location: New Zealand

Posted Aug 14, 2025

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Senior Business Intelligence Analyst

Company: Delaware North

Location: New York, NY

Posted Aug 14, 2025

Bachelor’s degree in business, mathematics, or similar field; master's degree preferred. Integrated multiple data sources to inform competitive pricing…

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Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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