Customer Service Jobs in New York City, NY

Positions 1,374,726 Updated daily

Looking for Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the New York City, NY area.

Assistant Chef - RWC (Part Time)

Company: Boys & Girls Clubs of the Peninsula

Location: Redwood City, CA

Posted Aug 14, 2025

Food Handler's certification (or willingness to obtain upon hire). Track inventory levels for ingredients, tools, and equipment. Assistant Chef - RWC Part Time.

Teacher - Head Start Preschool

Company: EPISCOPAL COMMUNITY SERVICES (ECS)

Location: National City, CA

Posted Aug 14, 2025

Verification of current driver’s license and insurance required for personal car usage. Responsive care giving: Respond quickly in a soothing and tender manner…

Heating, Ventilation, and Air Conditioning Technician

Company: Setpoint Technical Corporation

Location: Brooklyn, NY

Posted Aug 14, 2025

Provide field service support by responding promptly to service calls and customer inquiries. Ability to operate tools and equipment safely in the field service…

Chef Manager

Company: Pinnacle Dietary Global

Location: Brooklyn, NY

Posted Aug 14, 2025

Develop and implement kitchen flow for most efficiency. May be required work in excessive heat and cold in association with the kitchen environment.

Cloud Data Engineer

Company: Hospital for Special Surgery

Location: New York, NY

Posted Aug 14, 2025

Communicate progress and status with team; identify blockers and solutions; and give input on technical design.

Senior Analyst, Data and Insights, Growth

Company: The New York Times

Location: New York, NY

Posted Aug 14, 2025

3+ years of experience working with data analytics or data science teams to deliver reporting and analysis. You can also file a report with the Federal Trade…

Housekeeping, Maids and Housekeeping Cleaners

Company: RED CAP VALET SERVICES

Location: New York, NY

Posted Aug 14, 2025

The ideal candidate will be responsible for maintaining cleanliness and order in residential or commercial spaces, ensuring a welcoming environment for clients…

Senior Business Intelligence Analyst

Company: Delaware North

Location: New York, NY

Posted Aug 14, 2025

Bachelor’s degree in business, mathematics, or similar field; master's degree preferred. Integrated multiple data sources to inform competitive pricing…

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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