Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Workforce Manager

Company: Remitly

Location: Other US Location

Posted Jan 30, 2025

Remitly, a company dedicated to transforming lives with trusted financial services, is seeking a Workforce Manager. The role involves ensuring optimal staffing for global operations, managing people, and coordinating with various teams. The ideal candidate should have a technical background, 5+ years of workforce forecasting experience, and proficiency in Excel. The company offers a hybrid work setup, competitive benefits, and a commitment to diversity and inclusion.

Enterprise Acquisition Account Executive

Company: Dynatrace

Location: Other US Location

Posted Jan 30, 2025

Dynatrace is seeking an Enterprise Expansion Account Executive for Sweden. The role involves driving sales growth through targeted acquisition and expansion efforts across various industry segments such as Telco and Manufacturing. The focus is on a land and expand approach amongst enterprise-grade organizations. The successful candidate will oversee 7 to 10 existing customer accounts, nurturing relationships and expanding partnerships. They will also engage with potential customers, introducing them to Dynatrace's offerings. After converting prospects, they will maintain accounts and explore opportunities for upselling and cross-selling solutions. The role offers mentorship from award-winning leadership and collaboration with high-performing sales professionals. The candidate should have a successful track record in enterprise software sales, excellent organizational and communication skills, and the ability to manage sales cycles within complex organizations.

Head of Customer Success, LATAM

Company: Qualtrics

Location: Other US Location

Posted Jan 30, 2025

Qualtrics is seeking a Head of LATAM Customer Success to lead a team of 30+ Technical Success Managers. The role involves building and leading teams, solving complex business problems, and ensuring top-tier customer management. The ideal candidate will have 16+ years of professional experience, 7+ years of people leadership, and a proven track record of building scalable business operations. The role offers opportunities for growth, mentorship, and a high-performing, collaborative work environment. Qualtrics values work-life integration, offering perks like office events, wellness reimbursement, and a comprehensive benefits package.

Channel Account Manager

Company: Exabeam

Location: Other US Location

Posted Jan 30, 2025

Exabeam, a global cybersecurity leader, is seeking a Channel Account Manager for the India region. The role involves driving revenue growth, managing relationships with regional partners, and leading enablement and field engagement activities. The ideal candidate should have a university degree, at least 5 years of sales experience, and a strong understanding of technical concepts. Exabeam values diversity, equity, and inclusion, and is committed to equal opportunity regardless of personal factors.

Enterprise Solutions Architect

Company: Dynatrace

Location: Other US Location

Posted Jan 30, 2025

Dynatrace, a global leader in unified observability and security platforms, is seeking a seasoned Solution or Enterprise Architect with over 10 years of experience in the tech industry. The role involves driving customer outcomes, developing solution strategies, and managing sales cycles in the Australia and New Zealand public sector. The ideal candidate should have strong technical knowledge in DevOps, IT operations, and cloud technologies, along with public sector experience. The position offers a culture of excellence, innovation, and career growth opportunities.

Poland Summer Internship 2025

Company: Remitly

Location: Other US Location

Posted Jan 30, 2025

Remitly, a global financial services company, is offering a 12-week paid internship for a Software Development Intern. The role involves working on meaningful projects, learning from experienced engineers, and gaining practical experience with cloud services and testing. The ideal candidate should be pursuing a degree in Computer Science, have knowledge of data structures and algorithms, and be proficient in at least one general-purpose language. The company values diversity and inclusion, and many of its current engineers started as interns.

Program Specialist II

Company: EVERSANA

Location: Other US Location

Posted Jan 30, 2025

EVERSANA is a global company with over 7000 employees, committed to creating and delivering next-generation commercialization services to the life sciences industry. They prioritize improving patient lives and embrace diversity in backgrounds and experiences. The Program Specialist II role involves providing dedicated support to patients and doctors for activities related to benefit coverage, reimbursements, denials, and general inquiries. The ideal candidate should have excellent communication skills, be detail-oriented, and able to work independently and as part of a team. Preferred qualifications include customer service, patient assistance, reimbursement, pharmacy benefit management, and medical billing experience.

Senior Payroll Specialist

Company: Remitly

Location: Other US Location

Posted Jan 30, 2025

Remitly, a company dedicated to transforming lives through trusted financial services, is seeking a Senior Payroll Specialist. The role involves overseeing regional payroll functions, ensuring compliance with regulations, and maintaining accurate payroll records. The ideal candidate will have 3 years of experience in Payroll Processing or Payroll Accounting, a Bachelor's degree in a relevant field, and experience in global payroll. Workday payroll experience is a plus. The company offers a range of benefits including a rice allowance, transportation allowance, paid vacation, medical, dental, and vision insurance, and more. Remitly is committed to nondiscrimination and creating an inclusive environment for all employees.

Senior Associate Application Engineer (Quality)

Company: Discover

Location: Other US Location

Posted Jan 30, 2025

Discover offers a positive work environment with opportunities for growth and meaningful work. The company values individuality and encourages employees to shine. The role involves programming features, managing risks, and contributing to agile ceremonies. Qualifications include a degree in Computer Science or related field, IT experience, and proficiency in software engineering. Bonus points for Java experience, Cucumber Framework, CICD Pipeline understanding, and hands-on Automation Testing experience.

Manager Software Engineering

Company: Discover

Location: Other US Location

Posted Jan 30, 2025

Discover is offering a role for a software engineering leader who will hire, retain, and lead a diverse team of engineers. The role involves developing and coaching teams, managing software ownership, and driving technical vision. The ideal candidate will have a Bachelor's degree in Information Technology, experience in application development, and preferably experience in people leadership and hands-on development. The role requires working closely with business and senior technical leaders, and contributing to a culture that values compliance and risk management.

Partner Quality Lead

Company: Remitly

Location: Other US Location

Posted Jan 30, 2025

The Partner Quality Lead role at Remitly involves managing relationships with external partners, ensuring smooth disbursement operations, and driving continuous improvement in customer experience. Key responsibilities include acting as a primary point of contact for external partners, collaborating with internal teams, monitoring and addressing operational issues, and optimizing partner performance. The ideal candidate should have 3+ years of experience in financial services, exceptional communication skills, strong attention to detail, and proficiency in data analysis.

Project Coordinator - Modernization

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 30, 2025

BAE Systems, a leading defense contractor, is hiring Project Specialists to work on industrial construction projects. The role involves monitoring projects, identifying risks, and coordinating overall execution. The ideal candidate should have a background in industrial construction programs, strong attention to detail, and computer proficiency. BAE Systems offers competitive pay, comprehensive benefits, and opportunities for professional growth.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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