Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Account Executive with Japanese - 24481D

Company: Enverus

Location: Other US Location

Posted Jan 30, 2025

Enverus, a leading energy SaaS company, is seeking an Account Executive with Japanese proficiency to join its RatedPower team in Madrid. The role involves representing and selling innovative solar power solutions, managing the sales cycle, and building strong networks to unearth new opportunities. The candidate should have prior sales experience, preferably in the renewable energy sector, and be proficient in English and Japanese. The position offers the chance to work in a fast-paced environment, contribute to the energy transition, and grow with a rapidly expanding company.

Senior Software Engineer (IDComply)

Company: GeoComply

Location: Other US Location

Posted Jan 30, 2025

GeoComply is a leading global company in geolocation cybersecurity and antifraud, trusted by major brands and regulators for over a decade. They are seeking a Senior Software Engineer to help scale their product from millions to tens of millions of users by 2025. The role involves designing, implementing, and maintaining robust software solutions, collaborating with cross-functional teams, and advocating for modern tools and practices. The ideal candidate should have a solid foundation in computer science, extensive experience with PHP Laravel, JavaScript, MongoDB, and Docker, and a strong understanding of system design principles.

Senior/Staff Software Engineer

Company: Polly.io

Location: Other US Location

Posted Jan 30, 2025

Polly is a trillion-dollar market transforming mortgage industry with its modern data-driven capital markets ecosystem. The company is seeking a senior software developer with 6+ years of experience in software development, emerging technologies, and modern tech stack. The ideal candidate should have a proven track record in large enterprise SAAS, distributed systems, scalability, and continuous development. They should be skilled in Python Django, JavaScript Vuejs, Postgres, and AWS. The role involves building web applications, diagnosing technical problems, maintaining existing code, defining platform architecture, mentoring junior members, and staying updated with technological advancements. Polly offers professional growth, direct engagement with senior leaders, competitive salaries, and comprehensive benefits.

SaaS Customer Success Manager

Company: Fortune Brands Home & Security

Location: Other US Location

Posted Jan 30, 2025

Fortune Brands Innovations Inc. is a leading innovation company focused on creating smarter, safer, and more beautiful homes. They are seeking a SaaS Customer Success Manager for their Master Lock cLOTO Connected Lockout Tagout solution. The role involves onboarding new customers, creating training resources, and collaborating with clients to maximize satisfaction. The ideal candidate should have a Bachelor's degree, 5+ years of experience in customer success, technical implementations, onboarding, training, or sales engineering in a B2B SaaS environment, and excellent communication skills. The company offers competitive benefits and is committed to diversity and inclusion.

Sales Team Lead (ACT)

Company: Helpware

Location: Other US Location

Posted Jan 30, 2025

Helpware is a global technology company specializing in customer experience and operational support. The Sales Team Lead role involves identifying and qualifying sales opportunities, maintaining active engagement with leads, and partnering with Account Executives. The role requires a minimum of 2 years of contact center team leadership experience and involves managing agents, ensuring client partnerships, and achieving sales quotas.

VP, Ad Technologies

Company: Tombras

Location: Other US Location

Posted Jan 30, 2025

Tombras, a 400+ person full-service national advertising agency, is seeking a VP Ad Technologies to lead their dynamic ad technologies team. The role involves operationalizing the technology stack, working with clients, identifying market opportunities, and leading the development of innovative solutions. The ideal candidate should have 10-12 years of relevant agency or ad technology experience, strong knowledge of multiple industry verticals, and a proven ability to lead projects and drive outcomes. Tombras offers a family-oriented environment, unlimited PTO, generous parental leave, and opportunities for career development.

Driving Safety Operator - Singapore

Company: WeRide.ai

Location: Other US Location

Posted Jan 30, 2025

WeRide, a leading global autonomous driving technology company established in 2017, offers competitive salaries and benefits. The company, operating in over 30 cities across 7 countries, holds driverless permits in China, UAE, Singapore, and the US. Key responsibilities include operational oversight, active monitoring, adherence to safety protocols, customer interaction, and incident reporting. Job requirements include a valid class 34 driving license, attention to detail, a safety mindset, and flexible working hours.

AVP - HNI Groups - Sales

Company: Dream Sports

Location: Other US Location

Posted Jan 30, 2025

DreamSetGo, a sports travel and experiences platform by Dream Sports, offers a wide range of packages for sporting events worldwide. The role of AVP, HNI Group Sales, involves leading sales of premium travel packages and experiences for global sporting events, focusing on EOYPO groups and high-net-worth individuals. The ideal candidate should have 15+ years in sales with 5+ years in a leadership role in sports or entertainment, targeting EOYPO clientele. They should have a proven track record of exceeding sales targets for high-end products/services, especially bespoke packages for HNIs, and possess exceptional communication, negotiation, and presentation skills.

Software Development Engineer in Test

Company: PayJoy

Location: Other US Location

Posted Jan 30, 2025

PayJoy is a mission-driven financial service provider that offers credit to underserved customers in emerging markets. They use patented technology to turn smartphones into digital collateral and employ machine learning, data science, and antifraud AI for low-cost, high-qualification services. As of 2024, they have provided billions of dollars in credit to 12 million customers, doubling in the last two years while maintaining profitability and sustainability. The company is seeking a QA Engineer to develop and maintain automated testing frameworks, tools, and scripts for their financial services software applications. The ideal candidate will have strong proficiency in test automation frameworks, JavaScript or TypeScript, Git, continuous integration tools, Agile testing methodologies, and excellent problem-solving skills. Benefits include company-funded health and dental insurance, phone finance, home office equipment, fitness perks, and professional development opportunities.

Software Architect - Java

Company: Veeva

Location: Other US Location

Posted Jan 30, 2025

Veeva Systems, a mission-driven organization and pioneer in industry cloud, is seeking highly skilled Software Architects. The company, known for its values of Do the Right Thing, Customer Success, Employee Success, and Speed, offers a fast-paced work environment with extensive growth potential. Veeva is a Work Anywhere company, supporting flexibility for employees to thrive in their preferred work environment. The role involves coding, building an enterprise toolset, providing support for a new architecture vision, and leading a team of A-players. Requirements include 10+ years of experience in Java Spring, Java EE, cloud provider services, enterprise software platforms, multitenant SaaS-based software, and complex event-driven architectures. Veeva offers competitive compensation, medical benefits, flexible PTO, retirement programs, and a charitable giving program. The company is an equal opportunity employer.

Customer Support Manager

Company: PayJoy

Location: Other US Location

Posted Jan 30, 2025

PayJoy is a mission-driven financial service provider that offers credit to underserved customers in emerging markets. They use patented technology to turn smartphones into digital collateral and leverage machine learning, data science, and AI for low-cost, high-qualification services. As of 2024, they have provided billions of dollars in credit to 12 million customers, doubling in the last two years while maintaining profitability and sustainability. The Customer Support Manager role involves leading and managing a local customer support team, developing strategies for high-quality service, collaborating with various departments, analyzing performance metrics, and handling escalated customer issues. Requirements include university studies in related fields, 5+ years of leadership experience in customer support, problem-solving abilities, strategic thinking, strong communication skills, understanding of customer service best practices, and proficiency in customer support software. Benefits include company-funded health and dental insurance, life insurance, meal vouchers, home office assistance, phone finance, headphones, fitness perks, and annual coworking and professional development perks. PayJoy is committed to equal employment opportunities and embraces diversity.

Test Job

Company: Coates Group

Location: Other US Location

Posted Jan 29, 2025

Coates Group is a global technology company that has been creating dynamic, personalized, and engaging customer experiences for nearly 60 years. They have worked with leading brands worldwide, including McDonald's, and have offices in 9 countries with a headquarters in Sydney, Australia. The company values innovation, diversity, and creativity, and has won awards for their work. They offer rapid career advancement opportunities, flexible work options, and a focus on employee wellbeing. Coates Group is an Equal Opportunity Employer.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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