Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Engineering Manager - Engineering Productivity

Company: Cloudflare

Location: Other US Location

Posted Jan 30, 2025

Cloudflare's Engineering Productivity Team is seeking an experienced engineering manager to lead a team of talented engineers. The role involves introducing tools and processes to enhance the team's productivity, shaping product strategy, and ensuring the company meets its engineering goals. The ideal candidate will have a strong foundation in computer science, experience in managing teams, and a track record of delivering scalable distributed systems. Bonus points for experience in building platform engineering teams. Cloudflare offers a comprehensive benefits package including health, financial, and time off benefits.

Senior IT Analyst - Portfolio Solution Lead

Company: Caterpillar

Location: Other US Location

Posted Jan 30, 2025

Caterpillar Inc is seeking a Senior IT Analyst/Portfolio Solution Lead for its Industrial Power Systems Division (IPSD). The role involves partnering with the IPSD Engineering team to enable strategic growth, creating and maintaining relationships with key business owners, and providing oversight and technical leadership in the use of engineering application suites. The successful candidate will work with various business teams, key implementation partners, and internal enterprise groups to deliver key business opportunities within an exciting business segment at Caterpillar. The role offers a competitive salary, comprehensive benefits, and the opportunity to contribute to sustainable solutions for the future.

Engineering Intern (Mechanical/Machining/Fabrication) - Summer 2025

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 30, 2025

The Engineering Intern will work with the Mechanical Engineering Design team in Southern Maryland, designing and fabricating installation kits for electronic equipment on US Navy vessels. The position requires a high school diploma, at least two years of college coursework in Mechanical Engineering, proficiency in CAD software, mechanical aptitude, and the ability to use hand tools. The role is temporary, with no monetary relocation assistance, but eligible for benefits like a 401k savings plan, medical benefits, and insurance. BAE Systems, the employer, is an equal opportunity employer offering inspired work in defense intelligence and security solutions.

Account Executive-Inside Sales

Company: BigCommerce

Location: Other US Location

Posted Jan 30, 2025

BigCommerce is seeking a driven Account Executive to join their growing sales team. The role involves driving sales revenue through new client acquisition and expansion selling. The ideal candidate should have 2+ years of experience in a high-volume, fast-paced inside sales environment, preferably in a technology organization. They should have a proven history of consistently beating sales quotas and objectives, excellent communication skills, and the ability to manage sensitive client information. BigCommerce is committed to diversity, equity, and inclusion, and provides reasonable accommodations for individuals with disabilities.

Sales Account Manager

Company: Burkhart

Location: Other US Location

Posted Jan 30, 2025

Burkhart Dental Supply is seeking a Sales Account Manager in the DallasFort Worth area. The ideal candidate should be an ambitious professional and self-starter. The company offers a competitive base salary of $60k-$90k, comprehensive benefits, and opportunities for career growth. The role involves providing expert advice on dental merchandise, equipment, and service, with a focus on merchandise and small equipment sales. Success in this role is measured by meeting sales goals, growing sales, ensuring full-service utilization, and providing exceptional client experience. The position requires a Bachelor's degree, 4 years of outside sales experience, and the ability to travel frequently. Burkhart Dental Supply is a family-owned company with a strong commitment to integrity, knowledge, and client success.

Enterprise Training Manager, Developer

Company: BigCommerce

Location: Other US Location

Posted Jan 30, 2025

BigCommerce is seeking an Enterprise Training Manager Developer with 4+ years of experience in software development, enterprise customer service, content creation, or technical training. The role involves customizing and delivering high-quality global developer training, conducting scoping calls with customers, and managing training action plans. The ideal candidate should have experience training software developers, be fluent in programming languages, and have knowledge of BigCommerce API and eCommerce. The company values diversity, equity, and inclusion, and offers a supportive work environment.

Product Marketing Coordinator

Company: General Motors

Location: Other US Location

Posted Jan 30, 2025

General Motors is seeking a motivated individual for a Product Marketing role. The successful candidate will work in an inclusive, challenging, and exciting environment, collaborating with various teams to manage the product portfolio. Responsibilities include developing tactical and strategic plans, defining and leading GotoMarket plans, and representing Marketing in Program Development forums. The ideal candidate will have a Bachelor's degree in Administration, Engineering, or a related field, and previous experience in Product Marketing, Product Planning, or Brand management roles. Fluency in English is mandatory, and advanced knowledge of Microsoft Office is strongly recommended. General Motors aspires to be an inclusive company, committed to fostering diversity and belonging. The company offers total rewards and benefits, and is an equal opportunity employer.

Senior Financial Systems Analyst (Coupa)

Company: BlackLine

Location: Other US Location

Posted Jan 30, 2025

BlackLine is a leading provider of cloud software that automates and controls the entire financial close process. The company is committed to modernizing the finance and accounting function, delivering innovative solutions, and empowering accounting and finance leaders worldwide. BlackLine is seeking a Business Systems Analyst with robust experience in NetSuite, Coupa, and BlackLine, and a proven track record in serving as a BSA and Administrator for Accounting and Finance operations. The ideal candidate will lead and manage system enhancement projects, design and customize solutions, collaborate with end-users, provide technical support, and ensure SOX compliance. BlackLine offers a culture that is kind, open, and accepting, empowering continued growth and learning through professional development seminars and inclusive affinity groups.

Senior Drupal Developer, Practice

Company: Bounteous

Location: Other US Location

Posted Jan 30, 2025

Bounteous x Accolite is a leading digital transformation consultancy, offering end-to-end solutions in strategy, analytics, digital engineering, cloud, data, AI, experience design, and marketing. Their CoInnovation methodology aligns interests and accelerates value creation. They require 4+ years of full-stack development experience with Drupal, PHP, HTML, CSS, JavaScript, and frontend libraries. Knowledge of MySQL, APIs, and version control with Git is also necessary. Bounteous x Accolite promotes an inclusive environment and is an equal opportunity employer, offering employment visa sponsorship.

Analytics Engagement Manager - Life Sciences

Company: Definitive Healthcare

Location: Other US Location

Posted Jan 30, 2025

Definitive Healthcare is a SaaS company that transforms data analytics into healthcare commercial intelligence. They help clients identify market opportunities and people to shape the future of healthcare. Their platform enables new paths to commercial success. The company values diversity and inclusion, as evidenced by their DefinitiveCares program and employee affinity groups. They have been recognized as a best place to work for five years in a row. The Analytics Engagement Manager role involves understanding client needs, identifying data-driven solutions, and ensuring customer success with their Atlas AllPayer Claims asset.

Senior Network Administrator

Company: Bounteous

Location: Other US Location

Posted Jan 30, 2025

Bounteous x Accolite is a leading digital transformation consultancy, offering end-to-end solutions in strategy, analytics, digital engineering, cloud, data, AI, experience design, and marketing. Their CoInnovation methodology fosters collaborative partnerships, aligning interests and accelerating value creation. With over 4000+ experts across the globe, they deliver innovative and strategic solutions, enhancing customer engagement and driving business success. They also emphasize information security practices and have a job opening for a Senior Network Administrator.

Customer Experience Analyst

Company: Granicus LLC

Location: Other US Location

Posted Jan 30, 2025

Granicus is a global leader in customer engagement and experience technology for the public sector, offering comprehensive cloud-based solutions for communications, government website design, meeting and agenda management, records management, and digital services. The company serves over 500,000 government professionals and 300 million opt-in subscribers, powering almost 30 billion digital interactions annually. Granicus aims to strengthen relationships between government and residents by simplifying interactions and communicating critical information. The Customer Experience Analyst role involves developing data-driven insights for Government Experience Cloud customers, supporting accurate scoping, profitable delivery, quality assurance, and ongoing growth of accounts. The ideal candidate should have 1+ years of experience in related fields, strong quantitative research skills, and experience in report building from multiple databases. The role requires excellent organization skills, a passion for process and business systems, and the ability to excel in a remote environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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