Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Senior Engineering Manager - Checkout

Company: Back Market

Location: Other US Location

Posted Jan 28, 2025

Back Market, a leading refurbished electronics marketplace, is experiencing rapid growth and has raised $884 million with a valuation of $57 billion. The company aims to empower people to buy tech sustainably by offering high-quality, accessible, and eco-friendly alternatives to new electronics. The Checkout Engineering Manager will lead a team of 9 to deliver a seamless purchase experience, ensuring transparency, convenience, and reliability. The role involves collaborating with stakeholders, coaching team members, and working in an agile environment. Back Market offers a meaningful job, competitive salary, and benefits, along with a fast-paced, open-minded, and friendly work environment. The company is committed to diversity, equity, and inclusion, and has been awarded Société à Mission status by the French government.

Category Buyer Specialist, GrabMart

Company: Grab Holdings

Location: Other US Location

Posted Jan 28, 2025

GrabMart, a rapidly growing startup within Grab, is seeking an Account Management Specialist. The role involves establishing and managing strong business relationships with top merchants to drive growth for GrabMart. Key responsibilities include leading all elements of account management, driving growth in key accounts, and forming deeper relationships with partners through collaboration in other areas. The ideal candidate will have a Bachelor's degree in Business Management or equivalent, 3 years of relevant experience, and experience in managing FMCG clients or ecommerce categories.

Customer Support Specialist II - San Pedro Sula

Company: PartnerHero

Location: Other US Location

Posted Jan 28, 2025

PartnerHero, a recognized Most Loved Workplace, is seeking talented individuals for phone-based Customer Support roles in San Pedro Sula, Honduras. The role involves providing exceptional customer service via email, chat, and phone, analyzing recurring issues, and using premade scripts. The company values diversity, inclusion, and offers a competitive base salary, generous paid vacation, and a benefits package. The core values include care for others, embracing growth, manifesting trust, taking ownership, and being humble.

Senior Manager - Revenue Enablement

Company: Freshworks

Location: Other US Location

Posted Jan 28, 2025

Freshworks, a dynamic SaaS company, seeks a Senior Manager SMBCD Revenue Enablement to lead sales training programs. The ideal candidate will develop engaging training content, collaborate with marketing and product teams, and deliver training through various formats. Freshworks values diversity and equal opportunity, fostering an inclusive work environment.

Product Owner

Company: Daxko

Location: Other US Location

Posted Jan 28, 2025

Daxko is seeking a Product Owner to collaborate with an agile team, understand customer needs, and articulate them to the development team. The ideal candidate should be highly collaborative, possess business and technical savvy, and have a big-picture vision. The role involves driving product delivery, formulating product vision and strategy, and working closely with Product Managers, Engineers, and Customer Success teams. The company values diversity and offers a range of benefits including hybrid work model, leave entitlements, health insurance, and learning development opportunities.

Senior Software Engineer - Reactjs / AWS

Company: 3Pillar Global

Location: Other US Location

Posted Jan 28, 2025

3Pillar Global is a leading product development partner, specializing in building digital products that drive revenue and customer growth for industry leaders in various sectors. The company's key differentiator is its Product Mindset, which focuses on building for outcomes and aligning with client goals. They have been recognized as a Great Place to Work for seven consecutive years. The role involves facilitating communication with clients, crafting high-quality code, participating in planning and estimation efforts, gathering requirements, executing complex activities, promoting client success, engaging in agile software development, mentoring others, and driving project delivery. The minimum qualifications include 5+ years of experience in React, AWS, Agile methodologies, Object-Oriented Programming, high-level design, and enterprise-level systems. Additional desired experience includes ORMs, microservices, unit testing, cloud technologies, and specific client-engagement technologies.

Sales Coordinator - WAW, PL

Company: CIC (Cambridge Innovation Center)

Location: Other US Location

Posted Jan 28, 2025

CIC Warsaw is seeking a Sales Coordinator for a full-time position. The ideal candidate will be highly organized, detail-oriented, and able to handle multiple responsibilities across locations. The role involves streamlining processes, managing client relationships, and supporting sales efforts. The company offers a competitive compensation package, private medical care, city transportation card, and access to a training budget. CIC Warsaw is an equal opportunity employer.

Project Manager II

Company: JPMorganChase

Location: Other US Location

Posted Jan 28, 2025

JPMorgan Chase & Co.'s Consumer & Community Banking division is seeking a Senior Project Manager to oversee multiple small-medium projects or one large project with potential cross-departmental impacts. The role involves managing project teams from ideation to completion, ensuring quality and timeliness. The ideal candidate should have a Bachelor's Degree, proven project management experience, excellent communication skills, and strong organizational abilities. The division leads in credit card sales, deposit growth, and digital solutions, focusing on customer satisfaction and providing innovative financial solutions to consumers, small businesses, and prominent clients globally.

Senior Power Systems Engineer (m/f/d) Grid Integration

Company: Fluence

Location: Other US Location

Posted Jan 28, 2025

Fluence, a global market leader in energy storage and optimization software for renewables and storage, is seeking a Senior Power Systems Engineer for Grid Integration. The role involves working with stakeholders to ensure timely grid connections, supporting grid modeling studies, and assisting technical teams in maintaining and updating proprietary models. The ideal candidate should have a Masters Degree in electrical engineering with emphasis on power systems or renewable energy systems, and proficiency in power system analysis and control simulation tools. Fluence offers attractive pay, 30 days annual vacation, hybrid working, and a culture based on values within diverse teams.

English Customer Support Representative

Company: Helpware

Location: Other US Location

Posted Jan 28, 2025

Helpware is a global company offering outsourcing backoffice services with offices in the USA, Mexico, Ukraine, and the Philippines. They assist small businesses and enterprises to focus on strategic tasks. In 2018, Clutch named their team a Leader in multiple service categories for BPO companies. They are currently hiring a Customer Support Representative with excellent written English skills, experience in client support, basic technical background, proactive approach, empathy, problem-solving skills, customer orientation, and ability to multitask. Responsibilities include providing customer support, handling complaints, following communication procedures, responding to inquiries, and maintaining records. They offer competitive compensation, medical insurance, English classes, flexible schedule, and corporate training. Applicants must agree to their Privacy Policy.

Senior Engineer II - Java Full Stack

Company: Daxko

Location: Other US Location

Posted Jan 28, 2025

Daxko is a company that specializes in providing solutions for health and wellness facilities, aiming to make operations efficient and member engagement delightful. They are currently seeking an experienced Java Software Engineer to develop high-quality applications, collaborate with product managers, and ensure seamless application development. The ideal candidate should have a minimum of 6 years of commercial software development experience, knowledge of SaaS delivery platforms, and experience with modern client-side single page application development. Additional qualifications include expertise in Java, Spring, Hibernate, object-oriented programming, web services, and APIs. Familiarity with JavaScript, HTML5, and CSS3 is also preferred. Daxko values diversity and offers a range of benefits and perks to full-time team members, including a hybrid work model, leave entitlements, group health insurance, and learning and development opportunities.

Associate - Product Adoption

Company: Freshworks

Location: Other US Location

Posted Jan 28, 2025

Freshworks is a global company based in San Mateo, California, offering affordable, quick-to-implement software for customer experience, CRM, CX, and employee experience. Their suite includes Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshchat. Freshworks has been recognized by global press and awarded for its products. The company is committed to diversity and equal opportunity. The job description involves driving customer onboarding, delivering product training, and proactively addressing customer challenges.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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