Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Manager, Customer Success

Company: Yotpo

Location: Other US Location

Posted Jan 28, 2025

Yotpo, a leading eCommerce retention marketing platform, is seeking a Manager of Customer Success to oversee a team of 35 CSMs. The role involves managing day-to-day performance, ramping up team knowledge of the Yotpo platform, developing digital marketing skills, and ensuring customer satisfaction. The ideal candidate should have experience in a B2B SaaS environment, CSM or Account Management role, and people management experience. Yotpo offers a dynamic work environment, individualized career development, work-life balance, and additional benefits.

Sr. Data Analyst - CANADA (Remote)

Company: Luxury Presence

Location: Other US Location

Posted Jan 28, 2025

Luxury Presence, a leading digital platform in the real estate industry, is seeking a Sr Data Analyst for a remote position in Canada. The company, trusted by over 600,000 real estate professionals, offers competitive compensation and benefits. The ideal candidate will have proficiency in SQL, statistical programming languages, and BI tools. They will deliver insights to drive revenue, optimize GTM motions, and build predictive models. The company is a fast-growing startup with a strong track record, offering a unique opportunity to shape the future of real estate.

Risk Operation Analyst

Company: Checkout.com

Location: Other US Location

Posted Jan 28, 2025

Checkout.com, a leading fintech company, is seeking a Risk Operation Analyst I to help shape and drive their expanding Pay to Card and Pay to Bank offerings. The role involves conducting in-depth reviews of business models, ensuring alignment with Card Scheme requirements and broader regulatory obligations. The analyst will also manage the end-to-end onboarding process, perform AML/KYC validations, and collaborate with various teams and external partners. The ideal candidate should have a Bachelor's degree in Business, Finance, Law, or a related field, with a solid understanding of payments, financial services, or risk assessment. Strong interpersonal skills, ability to handle tight deadlines, and a cando attitude are essential. The company values diversity, inclusivity, and equal opportunities, and offers a supportive work environment.

Senior Performance Marketing Manager

Company: Rapid7

Location: Other US Location

Posted Jan 28, 2025

Rapid7 is seeking a Senior Performance Marketing Manager with 8+ years of experience in B2B performance marketing. The role involves designing, executing, and optimizing digital marketing campaigns across various channels to drive customer acquisition, retention, and revenue growth. The ideal candidate will have expertise in analytics tools, ABM, and marketing automation. They will develop global performance marketing plans, oversee budgets, set performance targets, and collaborate with cross-functional teams. The company is committed to creating a secure digital world and offers a dynamic workplace with opportunities for innovation and career growth.

Senior Product Analyst

Company: Ogury

Location: Other US Location

Posted Jan 28, 2025

Ogury is a global adtech company that delivers Personified Advertising solutions grounded in privacy. They focus on targeting personas, not people, and deliver relevant audiences at scale on quality publisher inventory. Their exclusive data is meticulously collected and crafted from millions of self-declared customer surveys, enriched with billions of impactful data points, and refined by AI. This results in audience insights and performance not available through any other AdTech platform. Founded in 2014, Ogury is a global organization with a diverse team of 500+ people across 17 countries. They embrace and celebrate what makes them different, creating a unique and winning culture where everyone feels safe, has access to the same opportunities, and is excited about bringing their most authentic self to work. As a Senior Product Analyst, you will drive investigations into complex questions around user behavior, campaign performance, and delivery. You will conduct in-depth exploratory analyses, develop detailed reporting, and create dynamic dashboards and reporting tools. You will also collaborate with data engineering to develop a sustainable data infrastructure and foster a culture of experimentation and data-driven decision-making.

BUSINESS DEVELOPMENT EXEC-FS, MUMBAI

Company: McCain Foods

Location: Other US Location

Posted Jan 28, 2025

McCain Foods is seeking a Business Development Executive for the Mumbai location. The role involves handling distributors and sub-distributors, managing client relationships, and achieving business targets. The ideal candidate should have a minimum of 3 years of relevant experience in the FMCG industry, preferably in the HORECA sector. The position offers an opportunity to be part of a dynamic and global brand, with a focus on diversity and inclusivity.

Email Marketing Manager - Lifecycle

Company: Sensor Tower

Location: Other US Location

Posted Jan 28, 2025

Sensor Tower is seeking a Lifecycle Marketing Manager with 4+ years of experience in email marketing, lifecycle marketing, or marketing operations. The role involves strategizing and building customer journey stages, creating initiatives for each stage, and managing email marketing calendar and cadence. The ideal candidate should have deep technical knowledge of email best practices and AB testing methodologies within Marketo, and be comfortable working in a fast-paced collaborative environment. Sensor Tower offers a flexible work environment, health and wellness stipend, monthly internet stipend, and a home office stipend.

Senior Information Security Analyst

Company: Bounteous

Location: Other US Location

Posted Jan 28, 2025

Bounteous x Accolite, a collaborative partnership, offers services in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. With over 5000 employees across North America, APAC, and EMEA, they provide advanced technology solutions and data-driven digital experiences to create exceptional business impact. The role involves ensuring Information Security Management System and Data Privacy & Protection measures, participating in planning and compliance, reviewing security-related clauses, and coordinating security initiatives. Preferred qualifications include strong IT knowledge, 35+ years of experience in information security, relevant certifications, good communication skills, and ability to manage tasks and work collaboratively. Bounteous promotes an inclusive environment and is an equal opportunity employer, offering employment visa sponsorship.

Senior Fullstack Software Developer

Company: Remitly

Location: Other US Location

Posted Jan 28, 2025

Remitly, a company dedicated to transforming lives through trusted financial services, is seeking a Senior Fullstack Software Developer for its Web Optimization Team. The role involves designing and implementing large-scale web architectures for improved global performance and search engine discoverability. The ideal candidate should have 6+ years of software development experience, strong understanding of server-side rendering, and expertise in technical SEO. The company offers a competitive salary, equity, and a range of benefits including health insurance, education budget, and mental health programs.

Sr. Data Analyst, Performance Marketing - CANADA (Remote)

Company: Luxury Presence

Location: Other US Location

Posted Jan 28, 2025

Luxury Presence, a leading digital platform in the real estate industry, is seeking a Sr Data Analyst for Performance Marketing. The company, trusted by over 60,000 real estate professionals, offers award-winning websites, cutting-edge marketing solutions, and AI-powered mobile platforms. The role involves owning performance marketing analytics, delivering insights, building predictive models, and creating data products. The ideal candidate should have proficiency in SQL, statistical programming languages, BI tools, and experience with paid media marketing. The company is a fast-growing startup with a global team, ranked on the Inc 5000 list, and backed by world-class investors.

Federal Systems Engineering Intern (2025 Summer Internship)

Company: Motorola Solutions

Location: Other US Location

Posted Jan 28, 2025

Motorola Solutions is offering a remote System Engineering Intern position for a student in an Engineering program. The role involves engineering design and implementation support for ASTRO 25 and adjacent technologies for Federal government agencies. Key responsibilities include consulting with the PreSale Design team, creating detailed system drawings, evaluating third-party vendor equipment, delivering network topology assessments, and presenting technical presentations. The ideal candidate should have general knowledge of IT network and computer architecture, wireless communications fundamentals, strong communication skills, and a positive attitude. A Bachelor's degree in Electrical Engineering or Computer Engineering is preferred, and the candidate must be a US Citizen. The company values a people-first and community-focused culture, and is committed to providing an inclusive recruiting experience.

Risk & Safety Management Consultant

Company: KPA

Location: Other US Location

Posted Jan 28, 2025

KPA, founded in 1986, is a leading provider of Workforce Compliance software and consulting services. The company aims to help clients maintain a safe work environment, preventing accidents and injuries. The Risk Management Consultant position involves conducting onsite field audits, employee trainings, and developing accident prevention programs. The role requires frequent travel, with roughly 34 weeks of overnight travel per quarter. KPA values its employees, offering a full benefits package and a positive workplace culture. The company is committed to diversity, inclusion, and equal opportunity.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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