Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Engineering Manager

Company: Instructure

Location: Other US Location

Posted Jan 27, 2025

Instructure, a leading education technology company, is seeking a Senior Engineer to lead a team of 5-10 engineers. The role involves creating and executing plans, partnering with product and design teams, setting a clear technical strategy, and ensuring customer satisfaction. Instructure offers a fun, friendly culture, comprehensive healthcare benefits, wellness programs, and opportunities for professional growth.

Data Engineer II- Data Consumption, Access and SD

Company: JPMorganChase

Location: Other US Location

Posted Jan 27, 2025

JPMorgan Chase is launching a digital bank, Chase UK, to revolutionize mobile banking with seamless customer journeys. The company is trusted by millions in the US and is quickly gaining popularity in the UK. As a Software Engineer III, you will be part of a flat-structure organization, architecting, building, deploying, and maintaining a cloud-native web-scale data platform. You will collaborate with a dynamic team to deliver robust, scalable, and sustainable data pipelines, ensuring seamless integration and optimal performance. The role requires extensive hands-on experience in Python and SQL, distributed systems, cloud technologies, relational databases, and Infrastructure as Code (IaC) using Terraform and Terragrunt. Familiarity with scheduling systems like Airflow and data streaming frameworks like Kafka, Spark, and Flink is preferred. JPMorgan Chase values diversity and inclusion, and the role offers an opportunity to make a real impact in building the bank of the future.

Team Lead

Company: Helpware

Location: Other US Location

Posted Jan 27, 2025

The role involves providing daily operational direction and communication to employees, aiming to deliver superior service and meet key performance metrics. This includes evaluating processes, suggesting improvements, and coaching team members for skill enhancement. The individual is expected to be available for employee support, manage and motivate customer service representatives, and utilize various tools for customer support. The role requires a full dedication to a 40-hour work week.

Non - Bank Financial Institution (NBFI) & Fintech Sales - Payments - Associate

Company: JPMorganChase

Location: Other US Location

Posted Jan 27, 2025

This job posting is for a NonBank Financial Institutions (NBFI) and Fintech Sales Associate role within the Payments team at JP Morgan's Corporate & Investment Bank. The role involves promoting and implementing growth strategies for NBFI and Fintech clients in the ASEAN region, assisting in account planning, client onboarding, and project management. The ideal candidate should have a Bachelor's degree in Finance, Economics, Business Administration, or a related field, with strong communication, analytic, and teamwork skills. A deep understanding of the NBFI industry and Payments products is preferred. JP Morgan is an equal opportunity employer committed to diversity and inclusion.

Senior Manager - Customer Success (Top tier)

Company: Freshworks

Location: Other US Location

Posted Jan 27, 2025

Freshworks, a global company headquartered in San Mateo, California, offers a suite of cloud-based software including Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshchat. The company is recognized by global press and has received numerous awards for its products. The Senior Manager, Customer Success role involves leading a team to ensure customer engagement, retention, and expansion, while fostering customer advocacy. The ideal candidate should have a Bachelor's degree in Business or Marketing, 13+ years of experience in Customer Success, and a proven track record of managing teams and delivering exceptional customer outcomes.

IT Systems Administrator

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 27, 2025

BAE Systems is seeking an IT Systems Administrator for their Platform Engineering IT group in Nashua, NH. The role involves deploying, monitoring, and managing a diverse set of distributed systems. The ideal candidate will have experience with Kubernetes, LLM, or AIML processing, and should be able to work with a cross-capability team including Site Reliability Engineering, DevOps, Security, and IT Operations. Key responsibilities include addressing user service requests, managing work according to repeatable processes, maintaining data confidentiality and integrity, and reviewing utilization trends for future capacity planning. The required qualifications include an active security clearance, 4+ years of storage system management experience, and knowledge of various scalable storage solutions. Preferred qualifications include experience in automating administrative tasks, familiarity with SQL commands, and working knowledge of Virtual Machine technologies. The salary range is $92,290 - $156,860. BAE Systems offers comprehensive employee benefits and a rewarding career with a global impact.

Product Protection Systems Engineer

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 27, 2025

BAE Systems is seeking creative and innovative engineers with systems hardware or software engineering experience to safeguard critical technologies. The role involves designing security architectures, implementing countermeasures, and working with state-of-the-art technologies. The company offers competitive salaries, benefits, and a supportive work environment that emphasizes professional and personal growth.

Product Manager - Japan Payments - Vice President

Company: JPMorganChase

Location: Other US Location

Posted Jan 27, 2025

The job description is for a Product Manager position in Japan at JP Morgan. The role involves shaping product innovation, driving value for customers, and guiding successful product launches. Key responsibilities include developing a product strategy, managing a product backlog, tracking key success metrics, leading value stream maps, and collaborating with cross-functional teams. The ideal candidate should have 5+ years of product management experience, advanced knowledge of the product development life cycle, and strong communication skills. JP Morgan is an equal opportunity employer committed to diversity and inclusion.

Senior Principal RF Engineer

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 27, 2025

BAE Systems is seeking a Senior Principal RF Engineer to join their team. The role involves supporting multiple engineering development, integration test, and transition to production efforts on complex electronic modules. The candidate will provide RF electrical engineering support, design complex RF circuit card assemblies, and mentor junior engineers. The position requires a bachelor's degree in Electrical Engineering, 20 years of work experience, and a strong understanding of the product life cycle. BAE Systems offers competitive compensation, comprehensive benefits, and opportunities for professional growth.

Regional Marketing Manager - France

Company: monday.com

Location: Other US Location

Posted Jan 27, 2025

The job posting is for a Regional Marketing Manager position in France and the Benelux region. The role involves developing and executing localized field marketing strategies, managing demand generation, analyzing market trends, and collaborating with cross-functional teams. The ideal candidate should have 4+ years of experience in field marketing, be fluent in French, and have strong communication and project management skills.

L&D Specialist - Design, CS

Company: Remitly

Location: Other US Location

Posted Jan 27, 2025

Remitly, a financial services company, is seeking a Learning & Development Design Specialist to join their Customer Success organization. The role involves conducting needs assessments, creating innovative L&D curricula, and designing engaging learning solutions. The ideal candidate should have at least 2 years of experience in L&D design, proficiency in multimedia development tools, and a proven track record in proposing, designing, and deploying capability development solutions. The company offers a range of benefits including subsidized meals, transportation, mental health support, and continuous learning tools.

UX Manager

Company: CG Infinity

Location: Other US Location

Posted Jan 27, 2025

CG Infinity, a rapidly growing software service company, is seeking a UX Designer to enhance their Enterprise software and Mobile Application. The ideal candidate should have experience in design software, wireframe tools, and a portfolio of professional design projects, preferably with Enterprise software and mobile applications. Key responsibilities include gathering user requirements, designing graphic elements, and building navigation components. The role requires strong communication skills, analytical abilities, and the capacity to work independently or as part of a team. Perks include a 5-day work week, competitive salary, and flexible timings.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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