Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

BI Analytics Lead

Company: OBRIO (Genesis)

Location: Other US Location

Posted Jan 25, 2025

OBRIOnbspis an IT company with Ukrainian roots, developing Nebulanbsp, the biggest brand in the spiritual niche with 60 million users worldwide. They are building a Business Intelligence BI function and are looking for a talented BI Lead to drive this initiative. The role involves leading a dedicated BI team, developing self-service analytics, and managing a team of up to 4 employees. The company offers a supportive corporate culture, extensive benefits, and opportunities for career growth.

Customer Advocacy Marketing Manager - EMEA

Company: NinjaOne

Location: Other US Location

Posted Jan 25, 2025

NinjaOne is seeking an experienced Customer Advocacy Marketing Manager for their EMEA team. The role involves generating customer-focused content, managing the Voice of Customer program, and creating enterprise-level customer stories. The ideal candidate should have 23 years of experience in technology or SaaS demand generation, be fluent in German and English, and have experience in crafting persona-based case studies. The company offers flexible working hours, professional growth opportunities, and a diverse work environment in Berlin, Germany.

Account Coordinator

Company: BM2 Freight Services Inc

Location: Other US Location

Posted Jan 25, 2025

BM2 Freight Services Inc. is seeking a full-time Account Coordinator for their Chicago Office in Des Plaines, IL. The Account Coordinator will support Account Representatives in daily operations, account development, and growth. The ideal candidate should have a Bachelor's degree, strong problem-solving skills, excellent customer service, and interpersonal communication abilities. BM2 Freight offers a competitive salary, paid parking, advancement opportunities, health benefits, and a 401k contribution program. The company values its employees and provides 4 weeks of paid maternity and paternity leave.

Global Logistics Coordinator - Transcon

Company: Expeditors

Location: Other US Location

Posted Jan 25, 2025

Expeditors is a Fortune 500 company with over 19000 employees worldwide, specializing in global supply chain management. They offer a customer-service based approach to logistics, customized solutions, and seamless integrated information systems. The company values professionalism, leadership, and a friendly environment. They promote from within and offer a unique compensation program. The Transcon Department, responsible for all domestic transportation, seeks a logistics professional to ensure timely and accurate movement of freight and information, provide exceptional customer service, and maintain good relationships with service providers and customers.

Project Manager/Leader - Intermediate (Artificial Intelligence &Business Systems Analysis)

Company: Arthur Grand Technologies Inc

Location: Other US Location

Posted Jan 25, 2025

Arthur Grand Technologies is a successful minority-owned staff augmentation and technology consulting firm, known for its long-lasting relationships and customer satisfaction. The company is currently seeking a highly motivated and skilled Project Manager/Leader for a long-term contract in Toronto, Ontario. The ideal candidate should have strong knowledge and experience in using AI tools for business analysis and project management, as well as excellent communication, collaboration, and business/system analysis skills. The role involves managing large-scale, high-profile projects, ensuring deliverables meet client requirements, and promoting best practices for project management.

Global Logistics Coordinator - Transcon

Company: Expeditors

Location: Other US Location

Posted Jan 25, 2025

Expeditors is a Fortune 500 company with over 19000 employees worldwide, specializing in global supply chain management. They offer a customer-service based approach to logistics, customized solutions, and seamless integrated information systems. The company values professionalism, leadership, and a friendly environment. They promote from within and offer a unique compensation program. The Transcon Department, responsible for all domestic transportation, seeks a logistics professional to ensure timely and accurate movement of freight and information, provide exceptional customer service, and maintain good relationships with service providers and customers.

Java-Angular Integrations Technical Team Lead/Manager

Company: Accommodations Plus International

Location: Other US Location

Posted Jan 25, 2025

SummaryAPI is hiring a seasoned JavaAngular Integrations Technical Team LeadManager for a hybrid role based in Markham, Ontario. The ideal candidate should have extensive experience in Java, Angular, and fullstack development, with a strong background in agile team leadership and offshore management. Key responsibilities include leading an agile team, full lifecycle application development, software analysis, mentorship, and client support. Required skills include proficiency in modern Java technologies, web-based applications, messaging systems, AWS cloud technologies, and SQL databases. A BScBA or MScMA in computer science, engineering, or a relevant field is preferred. The position offers a competitive salary range of $130,000 - $160,000 CAD plus a 10% bonus, with potential for salary growth.

Data Analyst

Company: Equativ

Location: Other US Location

Posted Jan 25, 2025

Equativ, a data-driven company, is seeking a Data Analyst for Supply topics. The role involves investigating Equativ's SSPs performance, developing analytics resources, analyzing market trends, and collaborating with cross-functional teams. The ideal candidate has 3+ years of analytical experience, excellent communication skills, and proficiency in SQL and Tableau. Equativ offers modern data tools, a collaborative culture, and attractive benefits. The company is ranked on the Deloitte Technology Fast 500 EMEA and in the Financial Times FT 1000 Europe's Fastest-Growing Companies.

Business Analyst - 2285

Company: Advanced Systems Design

Location: Other US Location

Posted Jan 25, 2025

Advanced Systems Design is seeking a Senior Business Analyst for a position in Montgomery, AL. The role involves understanding contracts, business functions, and requirements for multiple contractors. The client is transitioning from a monolithic system to a modular system based on a Service Oriented Architecture. The Senior Business Analyst will review and comment on various documents, understand contracts and contract monitoring, and work directly with business areas. The role requires expertise in Federal standards and regulations, project management, stakeholder engagement, operational support, design and development, change management, federal reporting and compliance, and policy and procedures. The ideal candidate should have 7+ years of experience as a Senior Business Analyst, 5+ years in MMIS or Medicare/Medicaid domain knowledge, and expertise in Microsoft Office products.

Client Support Specialist (Remote)

Company: Broadridge

Location: Other US Location

Posted Jan 25, 2025

Broadridge is hiring for a Client Support Specialist role, offering a remote position with a salary range of $65,000 - $75,000. The role involves supporting other Broadridge departments, managing client issues, and interacting with the Client Service group. The ideal candidate should have a Bachelor's degree, 5+ years of client management experience, and strong knowledge of support platforms. Broadridge values a diverse, equitable, and inclusive environment, fostering a culture of flexibility, accountability, and support.

Account Manager

Company: Equativ

Location: Other US Location

Posted Jan 25, 2025

The Account Manager role at Equativ involves working closely with clients, managing campaigns, and collaborating with internal teams. The company, Equativ, is a vertically integrated advertising technology firm that combines expertise and engineering excellence to serve both supply and demand sides. Equativ, formerly Smart AdServer, is recognized for its flexible working environment and is an equal opportunity employer. The company is ranked on the Deloitte Technology Fast 500 EMEA and in the Financial Times FT 1000 Europe's Fastest-Growing Companies.

Chapter Lead Architect

Company: ARHS Group

Location: Other US Location

Posted Jan 25, 2025

The job description outlines a Chapter Lead Architect role, where the individual will lead a team of architects responsible for middleware services. Key responsibilities include mentoring team members, providing strategic guidance, overseeing design and development, defining architectural standards, collaborating with other teams, driving optimization initiatives, and serving as a point of contact for middleware-related queries. The ideal candidate should have a degree in Computer Science or a related field, extensive experience in IT architecture with a focus on middleware, proven leadership skills, expertise in middleware technologies, understanding of Agile and SAFe methodologies, strong problem-solving skills, excellent communication skills, and fluency in English. The ArȠs Group, part of Accenture, offers an informal hierarchy, attractive salary package, strong corporate culture, learning and development opportunities, exciting projects, and a solid company plan.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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