Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Senior Principal Software Engineer II

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 25, 2025

BAE Systems is seeking a Senior Principal II level Software Engineer to join its Countermeasure and Electromagnetic Attack Solutions (CEMA) group in Hudson, New Hampshire. The role involves overseeing an integrated team, collaborating with Systems, Hardware, and Test engineers, and providing technical leadership and mentoring. The successful candidate will support the analysis, design, implementation, and testing of advanced electronic warfare systems. The position requires US citizenship, a Secret Security Clearance, and a Bachelor's degree in computer science, computer engineering, or a related field with at least 10 years of experience. Preferred skills include experience with electronic warfare radar or communication systems, Agile development experience, and Active CompTIA Security+ Certification.

Energy Specialist - SME

Company: E.ON Next

Location: Other US Location

Posted Jan 25, 2025

EON Next is a new company within the EON group, dedicated to creating a sustainable future. They aim to make energy accessible to all and prioritize exceptional customer service. They offer a hybrid work environment, flexible benefits, and opportunities for professional growth. The role of an Energy Specialist involves managing the customer experience end-to-end, providing efficient solutions, and collaborating with a supportive team.

Full Stack Developer (C#/JavaScript)

Company: Developex

Location: Other US Location

Posted Jan 25, 2025

Developex is seeking a Full Stack Developer with 3+ years of experience in JavaScript, HTML, CSS, and JavaScript frameworks. The role involves writing, modifying, and debugging web applications, designing code, and managing automated test scripts. The company offers challenging tasks, flexible working hours, professional development opportunities, and social benefits. The path to the offer includes a CV screening, HR interview, and final technical interview.

Product Marketing Manager APAC

Company: Emma – The Sleep Company

Location: Other US Location

Posted Jan 25, 2025

Emma, the world's largest D2C sleep brand, is seeking a Product Marketing Manager to oversee new product launches and developments. The role involves defining the optimal regional product portfolio, developing product strategy and positioning, managing product lifecycle, collaborating cross-functionally, tracking performance, and managing product knowledge and data. The ideal candidate should have strong project management skills, business acumen, excellent communication skills, proven ability to execute go-to-market strategies, solid experience with market research, a data-driven mindset, and a passion for innovation.

Sr. Director, Consumer Products - Lifestyle (Fashion & Living/Food, Beauty & Care), Japan

Company: NBCUniversal

Location: Other US Location

Posted Jan 25, 2025

NBCUniversal is seeking a Senior Directory for Lifestyle Fashion and Living Food Beauty & Care. The role involves developing and executing a long-term business strategy for various subcategories, managing licensees, and growing the CP business. The ideal candidate should have strategic thinking, international licensing experience, strong product merchandising skills, and a proven track record in delivering growth. The role requires excellent communication skills, commercial awareness, and the ability to work cross-functionally with colleagues.

Product Operations Lead - Brex UK

Company: Brex

Location: Other US Location

Posted Jan 25, 2025

Brex is an AI-powered spend management platform used by numerous companies globally. The company offers integrated corporate cards, banking, and global payments, along with software for travel and expenses. Working at Brex allows employees to grow professionally, collaborate with top industry minds, and contribute to a diverse and inclusive culture. The role in question serves as a crucial link between Brex UK and the global Brex organization, ensuring seamless integration of Brex UK's unique requirements with the broader company vision. Responsibilities include managing outsourcing frameworks, coordinating with cross-functional teams, developing operational processes, and ensuring high-quality service delivery from external partners and vendors.

Human Resources Information Systems (HRIS) Specialist

Company: Sika

Location: Other US Location

Posted Jan 25, 2025

Sika, a globally leading specialty chemicals company with over 100 years of experience, is seeking an HRIS Specialist for its APAC Regional HR Team in Kuala Lumpur, Malaysia. The role involves supporting SAP SuccessFactors functionalities, handling tickets, and improving HRIS capabilities regionwide. The ideal candidate should have a Bachelor's degree in IT/HRIS, at least 3 years of experience in a similar support function, and proficiency in MS Office and reporting tools. Sika values trust, empowerment, and international mindset, offering opportunities for new ideas and early responsibility.

Senior Data Analyst

Company: Blizzard Entertainment, Inc.

Location: Other US Location

Posted Jan 25, 2025

Blizzard Entertainment is seeking a Senior Data Analyst for an unannounced project. The role involves providing analytical expertise to a cross-functional team, collaborating with various departments, designing and executing AB testing, and contributing to an inclusive team culture. The ideal candidate should have strong problem-solving skills, experience in data analytics, and expertise in data modeling, visualization, statistics, and predictive modeling. A master's degree or higher is preferred.

Mgr Retention Ops

Company: Optimum

Location: Other US Location

Posted Jan 25, 2025

The Manager of Retention Operations is tasked with overseeing the operational aspects of the ACP Affordable Connectivity Program call center. This role involves leading the development and implementation of strategies to streamline enrollment processes, optimize eligibility verification, and provide exceptional customer support. The Manager will play a crucial role in program implementation, operational excellence, and team leadership. Responsibilities include managing ACP Care Operations, maintaining optimal staffing levels, contributing to process development and improvement, overseeing training programs, and preparing reports for regulatory bodies and senior management.

Application Developer

Company: Bank of Montreal

Location: Other US Location

Posted Jan 25, 2025

BMO Financial Group is seeking a skilled software developer for a hybrid role. The position involves driving the software development lifecycle, managing development teams, and conducting software testing and maintenance. The ideal candidate should have a foundational level of proficiency in creative thinking, building and managing relationships, emotional agility, quality assurance and testing, cloud computing, technology business requirements definition, adaptability, and learning agility. An intermediate level of proficiency is required in MS Power Platform, Power App, Power Automate, .NET Language, programming, applications integration, test-driven development, system development lifecycle, troubleshooting, system and technology integration, verbal and written communication skills, collaboration and team skills, analytical and problem-solving skills, and data-driven decision making. The role offers a competitive salary range of $600,000 to $1,117,000, along with a comprehensive benefits package. BMO Financial Group is committed to an inclusive, equitable, and accessible workplace.

Associate Consultant (UK)

Company: Veeva

Location: Other US Location

Posted Jan 25, 2025

Veeva Systems, a mission-driven organization, is hiring for its Consultant Development Program. The role is designed for fresh graduates interested in cloud-based software solutions and technical consulting. Veeva is a Work Anywhere company, allowing employees to choose their work environment. The Associate Consultant will work on cross-European projects, collaborating with experienced Senior Consultants and Project Managers. They will learn technical consulting, software solution design, industry business processes, and project management skills. The ideal candidate should have a university degree, be fluent in English, and have strong analytical skills. Veeva offers health and wellness programs and is an equal opportunity employer.

Senior Windows 365 Engineer

Company: Commonwealth Bank

Location: Other US Location

Posted Jan 25, 2025

CommBank's End User Experience (EUX) team is seeking a Senior Platform Engineer for Windows 365. The role involves designing, implementing, and managing Windows 365 solutions for seamless virtual desktop experiences. The candidate will collaborate with cross-functional teams, optimize resource usage, implement security policies, and mentor team members. The ideal candidate should have competence in scripting, deep knowledge of Windows OS administration, expertise in troubleshooting cloud environments, proficiency in Azure infrastructure, and strong problem-solving skills.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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