Customer Service Jobs in Other US Location

1,370,215 open positions · Updated daily

Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Business Development Rep

Company: Redgate Software

Location: Other US Location

Posted Jan 24, 2025

Redgate Software, a company specializing in database management solutions, is seeking a Business Development Rep for their North Europe team. The role involves prospecting new and existing accounts, booking meetings, identifying decision-makers, and collaborating with Account Executives. The ideal candidate should be fluent in Dutch and English, have at least 1 year of B2B SaaS sales experience, and be technically competent to learn about Redgate's diverse product range. The company offers a competitive benefits package, flexible working hours, and a hybrid work model. Redgate is an Equal Opportunity Employer, committed to fostering a diverse and inclusive work environment.

Senior Sales Engineer

Company: Fluence

Location: Other US Location

Posted Jan 24, 2025

The job posting is for a role in a startup atmosphere, supporting the APAC Sales team in winning new business through proposal creation and management. The role involves managing a Deal Team, collaborating with Sales leaders to set up winning strategies, and ensuring proposals meet customer requirements. The successful applicant will have a Bachelor's degree in Engineering or related field, 3+ years of complex tender and bid management experience, strong communication skills, and the ability to work under pressure. The company values safety, quality, integrity, and agility, and offers opportunities for professional growth and cultural diversity.

Senior Program Manager - Technical

Company: Remitly

Location: Other US Location

Posted Jan 24, 2025

Remitly, a financial services company, is seeking a program manager with 7+ years of experience in compliance or risk management. The role involves handling AML topics, leading examinations, and developing frameworks for managing rules and program controls. The company offers a range of benefits including vacation days, health insurance, pension, and an Employee Stock Purchase Plan. Remitly is committed to nondiscrimination and creating an inclusive environment.

Lead Software Engineer - DevOps

Company: Vendavo

Location: Other US Location

Posted Jan 24, 2025

Vendavo, a leading provider of price management and optimization solutions, is seeking a DevOps expert with 10+ years of experience in AWS Infrastructure and Kubernetes. The role involves designing, deploying, and maintaining highly available and scalable AWS infrastructure, collaborating with development teams, monitoring service health, troubleshooting incidents, optimizing resource allocation, and staying updated with the latest trends in Kubernetes and cloud-native ecosystem. Benefits include professional growth opportunities, flexible working hours, and a comprehensive benefits package.

Program Manager - Detection & Response Operations

Company: Rapid7

Location: Other US Location

Posted Jan 24, 2025

Rapid7 is seeking a Program Manager for their Managed Detection and Response Service MDR. The role involves creating an interlock between the Threat Intelligence, Incident Response, and Hunting teams. The Program Manager will report to senior leadership on the impact of these teams, present regular updates on the threat detection roadmap, and contribute to product and service programs. They will also lead cross-organizational programs, build stakeholder relationships, drive operational excellence, and own and report on their program. The ideal candidate should have 4+ years in Program Management or Operations roles, preferably within a cybersecurity PMO, and experience defining KPIs, operational tracking systems, and working with globally dispersed teams.

Specialist - Customer Success

Company: Freshworks

Location: Other US Location

Posted Jan 24, 2025

Freshworks is a company that provides affordable, quick-to-implement software for businesses to enhance customer and employee experiences. Their suite includes Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshteam. They have received numerous accolades and have over 50,000 customers worldwide. The Customer Success Specialist role involves proactively engaging with customers, understanding their business flows, showcasing product demos, and aligning with key stakeholders to strengthen customer relationships. The ideal candidate should have at least 4+ years of experience in a customer success role, strong communication skills, and the ability to report client status regularly.

Knowledge Management Specialist (Hybrid)

Company: PartnerHero

Location: Other US Location

Posted Jan 24, 2025

PartnerHero is offering a full-time, hybrid role for a Knowledge Management Specialist in Manila, Philippines starting February 20, 2025. The role involves developing, organizing, and maintaining multiple comprehensive knowledge bases to empower associates and improve organizational efficiency. The ideal candidate should have 2+ years of experience in knowledge management, content development, or instructional design, and a strong understanding of knowledge center support methodologies. The company values diversity, inclusion, and equal employment opportunities, and offers competitive benefits including a hybrid working arrangement, competitive base salary, generous paid vacation, and training opportunities.

Customer Experience Specialist - Accounting

Company: Xero

Location: Other US Location

Posted Jan 24, 2025

Xero is a user-friendly platform designed to assist small businesses and their accounting advisors in growing and thriving. The company's purpose is to make life better for people in small businesses, their advisors, and communities worldwide. Xero's Customer Experience Team provides 24/7 support to users, aiming to delight customers and make it easy for them to see the value of Xero. The Customer Experience Specialist role involves supporting customers, providing quality service, and resolving queries efficiently. The ideal candidate should have accounting fundamentals knowledge, efficient problem-solving skills, and excellent communication abilities. Xero offers generous benefits, including flexible working hours, paid leave, and an Employee Share Plan.

Sales Enablement Manager, APJ

Company: Kong

Location: Other US Location

Posted Jan 24, 2025

Kong, a leading cloud-native API platform, is seeking a Sales Enablement Manager to equip the sales team with necessary tools, training, content, and processes. The role involves developing onboarding programs, creating sales enablement content, managing tools, analyzing performance, collaborating cross-functionally, and optimizing sales processes. The ideal candidate should have 5+ years of experience in sales enablement, technical proficiency with sales tools, strong communication skills, a data-driven approach, and collaboration abilities. Preferred qualifications include certification in sales training methodologies, experience managing global programs, and knowledge of modern SaaS selling techniques. Key competencies include strategic thinking, problem-solving, and leadership.

Site Success Manager

Company: Helpware

Location: Other US Location

Posted Jan 24, 2025

Helpware is a global technology company offering customer experience and operational support. The Site Success Manager role involves onboarding users to the Slopes software platform, driving adoption, and fostering engagement. Responsibilities include managing onboarding, increasing user adoption, client relationship management, proactive support, data-driven insights, and client feedback collection. Qualifications include 2-3 years of customer success or account management experience, a customer-centric mindset, excellent communication skills, problem-solving ability, and data analysis experience. Benefits include medical insurance, English classes, flexible schedule, corporate training, a comfortable office, equipment, official employment, professional development opportunities, bonuses, and remote work options.

Territory Account Executive

Company: Redgate Software

Location: Other US Location

Posted Jan 24, 2025

Redgate Software is seeking a Territory Account Executive for the Benelux region. The role involves driving new sales of Redgate's solutions, managing the sales process, and providing regular reporting. The ideal candidate should have experience in complex sales in the Benelux region, be fluent in Dutch and English, and have a proven track record of overachieving sales goals. The role offers a competitive salary, flexible working hours, and a benefits package. Redgate Software promotes an equal opportunity employment environment and encourages diversity.

User Support Specialist

Company: Helpware

Location: Other US Location

Posted Jan 24, 2025

Helpware is a global technology company offering customer experience and operational support. The User Support Specialist role involves providing technical support, resolving issues, maintaining communication with users, documenting interactions, collecting feedback, and assisting in product training. The ideal candidate should have 2-3 years of customer support experience in a SaaS environment, strong technical and communication skills, problem-solving abilities, and attention to detail. Preferred qualifications include industry experience in the clinical trial environment. The company offers benefits such as medical insurance, English classes, corporate training, a comfortable office, equipment, official employment, professional development opportunities, bonuses, and remote work options.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages