Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

React JS Developer

Company: SMS-Magic

Location: Other US Location

Posted Jan 24, 2025

SMS Magic is seeking a React JS Developer with strong proficiency in JavaScript, Reactjs, and its core principles. The role involves developing new user-facing features, building reusable components, and integrating backend APIs with user interfaces. The company offers a high-performance team environment, competitive compensation, and opportunities for growth and learning. SMS Magic is committed to inclusiveness, fairness, and accessibility, and is recognized as a trusted messaging leader for businesses worldwide.

Assistant Manager , Key Account Management - Payment & Loyalty

Company: Grab Holdings

Location: Other US Location

Posted Jan 24, 2025

Grab, Southeast Asia's leading superapp, is seeking a candidate with 3 years of experience in client-facing roles, particularly in account management, merchant management, sales, business development, or partnerships. The role involves managing a portfolio of key merchants, fostering relationships, increasing profitability, and driving growth. The candidate will pitch marketing campaigns, upsell new products, and assist with business identification, partnerships, account management, and execution strategy. They will also conduct Monthly Business Reviews, analyze data, and develop plans to increase revenues and profitability. The candidate should have experience in the e-wallet or financial institution industry and be able to think holistically, balancing the needs of merchants and users.

SSAS Administrator

Company: AJ Bell

Location: Other US Location

Posted Jan 24, 2025

AJ Bell is recruiting an administrator for their Platinum SSAS Team. The role involves administering cash flow transactions, establishing new business, managing properties, and handling non-property investments. The ideal candidate should have customer service administration experience in financial services, SSAS SIPP or Pensions experience, excellent communication skills, strong attention to detail, and excellent IT skills. AJ Bell offers a competitive salary, comprehensive benefits, and a friendly working environment. The company is committed to equal employment opportunities and empowering employees to bring their whole selves to work.

Program Manager, Supply Chain, R&D

Company: IFS

Location: Other US Location

Posted Jan 24, 2025

IFS is a global, billion-dollar company with over 6000 employees, known for its AI-driven enterprise software solutions. The company is committed to internal AI adoption, fostering innovation, and promoting an inclusive workforce. They are seeking a Program Manager with experience in agile development and the Purchasing domain to drive development work and ensure customer satisfaction. The role involves coordination, prioritization, and presenting product capabilities. IFS values flexibility, hybrid work opportunities, and a sense of community to drive innovation and nurture belonging.

Director Customer Operations

Company: SafetyCulture

Location: Other US Location

Posted Jan 24, 2025

The job posting is for a Director of Customer Operations role at SafetyCulture. The role involves leading the strategy for customer operations, managing digital programs, evolving the customer community, and driving complex cross-functional projects. The ideal candidate should have 15 years of experience in customer success, account management, and customer operations roles, with significant experience in digital programs, customer success tools, and team management. SafetyCulture offers flexible working arrangements, professional development opportunities, a pet-friendly workplace, and various perks such as equity, great food, wellbeing initiatives, and celebratory events.

Mobile Software Engineer II

Company: SafetyCulture

Location: Other US Location

Posted Jan 24, 2025

SafetyCulture is a rapidly growing company valued at AU$27Bn, aiming to create a better workplace for all. They are seeking a Mobile Software Engineer II to deliver practical solutions, scale their platform, and contribute to IoT, machine learning, and event-driven architecture initiatives. The role offers opportunities for professional growth, collaboration, and learning, with a focus on customer-centric values and a culture of candid feedback.

Apprentice – IT

Company: Clifford Chance

Location: Other US Location

Posted Jan 24, 2025

Clifford Chance is a global law firm with over 30 offices worldwide, known for providing high-quality legal advice and in-depth local expertise. They offer a rewarding work environment with opportunities for learning and growth. The firm is seeking a Fresher with a bachelor's degree in a relevant field for an Apprentice Application Support Analyst role. The role involves supporting business users, maintaining service level agreements, and troubleshooting application issues. Key responsibilities include completing operational activities, progressing change management, and communicating with stakeholders. The ideal candidate should have basic knowledge of MS Office, strong problem-solving skills, and excellent communication abilities.

Drawback Consultant

Company: Expeditors

Location: Other US Location

Posted Jan 24, 2025

Tradewin is a leading international trade compliance consulting firm that helps companies become compliant with import and export laws and regulations. They offer services such as HTS classification, duty drawback reconciliation, import and export compliance assessment, duty recovery and minimization, and CTPAT supply chain security program implementation. The Drawback Consultant role involves analyzing data, processing accurate claims, maintaining clear notes, understanding customer expectations, and ensuring program success and regulatory compliance. Qualifications include an undergraduate degree, knowledge of CBP compliance and drawback rules, prior work experience in international trade compliance, superior technical and computer skills, and excellent customer service skills. Tradewin offers excellent benefits including paid vacation, health plan, 401k retirement savings plan, and more.

EbizON_ PHP/Wordpress Developer_ Noida

Company: EbizON

Location: Other US Location

Posted Jan 24, 2025

EbizON is seeking a PHP Developer with extensive experience in WordPress to join their team in Noida. The ideal candidate should have a creative approach, strong knowledge of PHP programming, and experience with relational databases. They should be comfortable working in a Linux environment and familiar with code versioning tools like GIT. The company offers a fun and friendly work culture, flexible timings, and opportunities to work with global clients. They value integrity, creativity, innovation, mindfulness, and teamwork.

Craft CMS Developer

Company: EbizON

Location: Other US Location

Posted Jan 24, 2025

EbizON is seeking a Craft CMS Developer with 2+ years of experience. The ideal candidate should have proficiency in PHP, HTML, CSS, JavaScript, and related web technologies. They will be responsible for designing, developing, and maintaining high-quality websites and web applications using Craft CMS. The role involves customizing Craft CMS plugins and modules, collaborating with designers and project managers, optimizing website performance, and implementing third-party integrations. EbizON offers a fun and friendly work culture, flexible timings, global client exposure, and annual retreats. The company is committed to providing equal opportunity for all employees.

Associate Application Support Consultant - Dutch Speaker

Company: Unit4

Location: Other US Location

Posted Jan 24, 2025

Unit4 is a fast-paced, high-growth company offering enterprise software solutions for a great people experience. They are seeking an Application Support Consultant to provide professional, efficient, and effective support to customers. The role involves progressing issues, investigating application defects, handling escalations, and identifying opportunities for service improvement. The ideal candidate should have strong communication skills, common knowledge of Microsoft technologies, exceptional customer service skills, and analytical problem-solving abilities. Previous experience in a customer service environment is advantageous. Unit4 offers a culture built on trust, remote working opportunities, and a commitment to sustainability.

Apprentice – R&K COE

Company: Clifford Chance

Location: Other US Location

Posted Jan 24, 2025

Clifford Chance is a global law firm with over 30 offices worldwide, known for providing high-quality legal advice and insights. The firm values an inclusive, team-based approach to work and offers opportunities for growth and learning. The Research & Knowledge Center of Excellence (RampK CoE) is a multifaceted team supporting lawyers and business professionals. The role involves creating value-added content using internal and external research sources. The firm is committed to equal opportunities and fostering an inclusive culture.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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