Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Account Manager (GrabAds)

Company: Grab Holdings

Location: Other US Location

Posted Jan 24, 2025

Grab, Southeast Asia's leading superapp, is seeking an experienced account manager for its GrabAds Thailand team. The role involves managing a portfolio of GrabAds campaigns, collaborating with clients and internal teams, and growing the portfolio through long-term client relationships. The ideal candidate should have 23 years of account management experience in digital advertising, a proven track record in client relationship management, and deep understanding of digital media and programmatic advertising trends. Fluency in Thai and English is required. Grab offers comprehensive benefits, including medical insurance, flexible work arrangements, and a commitment to an inclusive and equitable workplace.

Devops Senior Technical Lead

Company: Sopra Steria

Location: Other US Location

Posted Jan 24, 2025

Sopra Steria, a major European tech company with 56,000 employees, is seeking an L3 Cloud DevOps Lead. The role involves extensive experience in cloud platforms, especially Azure, advanced troubleshooting, and leading technical discussions. Key responsibilities include managing OAuth2 authentication issues, optimizing Azure Synapse Pipelines, providing expert-level support for AKS-based applications, defining CICD best practices, developing automation scripts, leading configuration management, and mentoring team members. Required skills include advanced Azure certifications, experience with monitoring tools, and strong analytical skills.

Automation Engineer

Company: Mondelēz International

Location: Other US Location

Posted Jan 24, 2025

Mondelēz International is seeking a Senior Automation Engineer to optimize manufacturing processes, maintain and troubleshoot control systems, and collaborate with cross-functional teams for system improvements. The role involves ensuring high-quality standards, adhering to safety guidelines, and staying updated with technological advancements in automation. The candidate will also be responsible for training and knowledge sharing, and developing PLC programs to automate manufacturing processes.

Lead Data Engineer

Company: PA Consulting

Location: Other US Location

Posted Jan 24, 2025

PA Consulting is a global firm of strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. They offer deep expertise in various sectors and have over 4000 professionals operating from offices in the UK, Ireland, US, Nordics, and Netherlands. The company is seeking a data engineer with proven experience in designing end-to-end data architectures, cloud architecture expertise, and hands-on experience with big data tools. The role involves advising clients on data platforms, collaborating with various stakeholders, and mentoring colleagues. PA Consulting values continuous learning, diversity, and inclusivity, offering benefits such as private medical insurance, travel allowance, and flexible working hours.

DevOps/Containerization System Engineer

Company: Avaloq

Location: Other US Location

Posted Jan 24, 2025

Avaloq, a Swiss-based wealth management technology provider, is expanding globally with 2500 employees in 10 countries and 160 clients in 35 countries. They offer a collaborative, supportive work environment and are seeking driven, ambitious individuals for their Technical Consulting practice in the CTO department. The role involves deploying and troubleshooting Avaloq software components, implementing scripting for optimization, and providing presales and project support. Required qualifications include experience in infrastructure, cloud platforms, backend technologies, operating systems, networking, web technologies, security, DevOps, scripting, and storage technologies. Prior banking industry experience, Avaloq knowhow, and understanding of cloud computing are valued. Avaloq offers hybrid and flexible working arrangements and is committed to fostering an inclusive culture.

SEO Specialist (PH)

Company: Wing Assistant

Location: Other US Location

Posted Jan 24, 2025

Wing is seeking a remote SEO Specialist with 2+ years of experience to join their team. The role involves developing and executing SEO strategies, conducting keyword research, analyzing website performance, and collaborating with content creators. The ideal candidate should have proficiency in SEO tools, excellent English communication skills, and a solid understanding of technical SEO. The job offers a competitive salary package, health insurance, performance incentives, and opportunities for career growth. The schedule is US work hours, 20-40 hours per week.

Client Success Technical Associate

Company: Qube Cinema

Location: Other US Location

Posted Jan 24, 2025

Qube Cinema is a company that values technology and innovation, aiming to bring stories to life globally through digital cinema products. They offer a self-service system, Qube Wire, for managing digital cinema assets and distribution. The Client Success Technical Associate role involves providing technical support, troubleshooting, AWS and container management, proactive client engagement, cross-functional collaboration, and continuous learning. The ideal candidate should have a degree in Computer Science or related field, experience with Linux, AWS, and container technologies, strong communication and analytical skills, and the ability to build client relationships.

Client Relationship Manager

Company: Cloud Academy

Location: Other US Location

Posted Jan 24, 2025

QA is a leading tech training company in the UK and the fastest-growing in the US, partnering with 96 of the FTSE and most of the Fortune 500. They offer tailored learning programs to connect learning across organizational silos and apply skills at pace and scale. The company is currently seeking a motivated Business Development Executive/Client Relationship Manager in London, offering in-house sales training, uncapped commission, and a supportive team environment. The role involves identifying key stakeholders, prospecting new customers, maintaining sales management information, and delivering high levels of customer service.

Instructional Designer

Company: Version 1

Location: Other US Location

Posted Jan 24, 2025

Version 1, a digital-first consultancy with 26+ years of experience, is seeking a creative Instructional Designer. The role involves designing engaging eLearning courses using Articulate 360 and other tools, collaborating with subject matter experts, and ensuring courses meet quality standards. The ideal candidate should have 3+ years of eLearning development experience, strong graphic design skills, and knowledge of adult learning principles. Version 1 offers a comprehensive benefits package, including a hybrid work schedule, tech-related benefits, and a profit-sharing scheme.

Software Engineer 3 (Browser extensions)

Company: Nexthink

Location: Other US Location

Posted Jan 24, 2025

Nexthink, a leader in digital employee experience management software, is seeking an experienced web application developer for their Application Experience team. The role involves designing, implementing, and validating new features for browser extensions, building solutions that adapt to multiple browsers and platforms, and collaborating with other teams. The ideal candidate should have 5+ years of experience in web application development, proficiency in JavaScript, TypeScript, React, and understanding of data structures and algorithms. Bonus points for extensive experience in browser extension development, familiarity with service workers, and understanding of browser-specific quirks. Nexthink offers a competitive compensation package, private health insurance, flexible work hours, and a fun work environment with regular company events.

Full-Stack Developer

Company: Improvado

Location: Other US Location

Posted Jan 24, 2025

Improvado is an AI-powered platform for marketing teams in medium to large-scale enterprises and agencies. It automates complex marketing intelligence and reporting, delivering instant insights through BI and AI. The company has raised $34 million in funding and partners with globally recognized brands. Improvado values a high-velocity environment, a culture of A-players, and pioneering AI products. The role involves building and maintaining the platform's backend and frontend, designing new functionalities, and collaborating with UX designers and product owners. Requirements include at least 4 years of Python production development experience, frontend development skills, and knowledge of various technologies and concepts. The company offers a fully remote position with flexible working hours, professional development reimbursement, and the chance to get company stock options.

Coordination Specialist

Company: QIMA

Location: Other US Location

Posted Jan 24, 2025

QIMA is a global company with a mission to help clients make products consumers can trust. They work with over 30000 brands, retailers, manufacturers, and food growers, providing quality inspections, supplier audits, certifications, and lab testing. Their team of 5000 QIMates is united in their passion for innovation and integrity. The company is seeking a Coordination Specialist to arrange inspections, manage supplier relationships, plan resources, and provide operational support. The ideal candidate will have excellent English skills, at least 1-2 years of related experience, and be ready to work flexible hours.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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