Customer Service Jobs in Other US Location

1,370,215 open positions · Updated daily

Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Product Marketing Manager

Company: Thrive

Location: Other US Location

Posted Jan 24, 2025

Thrive is a technology solutions provider specializing in Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery, and Managed Services. The company values corporate culture, engineering talent, customer-centric approach, and NextGen services. They are seeking a Product Marketing Manager to execute marketing plans for their products and services. The role involves creating marketing content, conducting market analysis, assisting in creating visual assets, and collaborating with product management and marketing communications. The ideal candidate should have a Bachelor's Degree in technology marketing or related discipline, excellent communication skills, strong understanding of technology, and 7+ years of product marketing, product management, or digital marketing experience.

Site Reliability Engineer

Company: KlearNow

Location: Other US Location

Posted Jan 24, 2025

KlearNowAI is a company that digitizes and contextualizes unstructured trade documents to provide shipment visibility, business intelligence, and advanced analytics for supply chain stakeholders. They aim to futurize global trade with AI-powered clarity. The company values its people and teams, and is looking for a Senior Site Reliability Engineer with extensive experience in managing real-time concurrent global user traffic, excellent Linux system administration skills, and a passion for implementing best practices. KlearNow offers a competitive salary, flexible work arrangements, and opportunities for professional growth. They are committed to diversity, equality, and inclusion.

Systems Administrator

Company: Thrive

Location: Other US Location

Posted Jan 24, 2025

Thrive is a technology solutions provider specializing in cybersecurity, hybrid cloud, global network management, disaster recovery, and traditional managed services. The company is seeking a Systems Administrator to join their engineering team, responsible for both onsite and remote client support. The ideal candidate should have a Bachelor's degree, 6+ years of desktop and/or server support experience, and excellent problem-solving skills. They should be able to work independently and in a team environment, with experience in network architecture design, troubleshooting, and Microsoft Server and Workstation Technologies. The role involves analyzing client network environments, providing technical support, and identifying opportunities for improvement.

Software Engineer - Fullstack

Company: Cyara

Location: Other US Location

Posted Jan 24, 2025

Cyara is a leading Automated CX Assurance Platform provider, enabling brands to deliver superior customer experiences. The company values excellence, innovation, integrity, curiosity, and diversity. As a Junior Software Engineer, one can expect to learn and apply basic software engineering principles, participate in team meetings, and assist senior engineers. Cyara offers a flexible work environment, competitive compensation, and a positive, results-oriented culture. The company is committed to equal opportunity and fostering a diverse, inclusive, and authentic workplace.

SOFTWARE ENGINEER - FULL STACK

Company: Cyara

Location: Other US Location

Posted Jan 24, 2025

Cyara is a leading provider of an Automated CX Assurance Platform, enabling brands to deliver superior customer experiences. The company values excellence, innovation, integrity, curiosity, and diversity. As a Senior Software Engineer, you'll design, implement, test, maintain, and optimize software solutions, focusing on frontend development with React, TypeScript, and GraphQL. You'll also contribute to backend development with C# and .NET, and work with cloud services like AWS. Cyara offers a flexible work environment, competitive compensation, and a positive, results-oriented culture.

Order to Cash Administrator

Company: Xplor Technologies

Location: Other US Location

Posted Jan 24, 2025

Xplor is a global platform offering SaaS solutions and embedded payments to help businesses grow. They are seeking a finance professional with AAT Level 2, 3+ years of finance experience, and proven credit control skills. The role involves sales ledger tasks, month-end reporting, contract maintenance, and process improvement. Xplor values diversity and is committed to attracting, retaining, and developing employees regardless of background. They emphasize excellent communication skills, self-drive, and a customer-centric approach.

Solutions Architect

Company: Thrive

Location: Other US Location

Posted Jan 24, 2025

Thrive is a Toronto-based technology solutions provider specializing in Cyber Security, Microsoft Office 365, Hybrid Cloud, Global Network Management, Disaster Recovery, and Managed Services. The company values corporate culture, engineering talent, customer-centric approach, and NextGen services. The Solutions Architect role involves partnering with the sales team to identify client needs, propose solutions, and provide technical guidance. The ideal candidate should have a degree in IT or related field, prior experience in a Solutions Architect role, and technical knowledge in Microsoft Office 365, Azure, Cyber Security, and networking. Certifications and experience in presenting complex technical topics are a plus.

Systems Administrator

Company: Thrive

Location: Other US Location

Posted Jan 24, 2025

Thrive is a rapidly growing technology solutions provider specializing in Cloud Cyber Security, Networking, Disaster Recovery, and Managed Services. The company is seeking a Systems Administrator to join their engineering team, responsible for remote client support, incident resolution, and troubleshooting in diverse computing environments. The ideal candidate should have a Bachelor's Degree in a technical field, 6+ years of desktop and/or server support experience, and excellent problem-solving skills. Knowledge of Microsoft Server and Workstation Technologies, Office 365, and Azure is required. The role involves working in a fast-paced, collaborative environment, providing consulting to clients, and identifying opportunities for improvement in client environments.

Lending and Funding Operations Program Manager, Square

Company: Block

Location: Other US Location

Posted Jan 24, 2025

Square, a global technology company focusing on financial services, is seeking a Lending and Funding Operations Program Manager for its Square Credit Team in Canada. The role involves defining, documenting, monitoring, and improving end-to-end operations and processes for managing lending and funding operations for sellers using Square. The ideal candidate should have over 5 years of experience in commercial lending, credit operations, or financial services, with a strong understanding of the Canadian commercial lending market and regulatory environment. The role requires excellent communication, leadership, and stakeholder management skills, as well as the ability to work cross-functionally and manage complex projects with multiple stakeholders. The company is committed to building an inclusive economy and workplace, and offers competitive benefits and a market-based approach to pay.

Senior Analyst OTC Process

Company: McCain Foods

Location: Other US Location

Posted Jan 24, 2025

McCain Foods is seeking a Senior Analyst for Order to Cash Process in Toronto. The role involves driving technology solution design for customer service processes, translating business requirements into technology solutions, and ensuring alignment between ERP and 3PL technology solution design. The successful candidate will work collaboratively across several functions and regions, prioritize system usability, and provide escalation of cross-functional decisions. Required experience includes 23 years of supply chain technology or related experience, strong analytical and problem-solving skills, and experience with ERP and/or 3PL technology integration. The compensation package is $81,600 - $108,900 CAD annually with bonus and LTI eligibility. McCain Foods is an equal opportunity employer committed to diversity and inclusivity.

Solutions Engineer Manager – ANZ (Based in Sydney)

Company: CyberArk

Location: Other US Location

Posted Jan 24, 2025

CyberArk, a global leader in Identity Security, is seeking a dynamic Solution Engineer Manager for the ANZ region. The role involves leading a team of solution engineers, providing technical expertise in presales activities, and collaborating with sales and product teams to drive revenue growth. The ideal candidate should have 8+ years of experience in sales engineering or technical sales, with at least 3 years in a managerial or leadership position. Strong security knowledge, particularly in Identity and Access Management (IAM) solutions, is required. Relevant certifications such as CISSP, AWS Certified Solutions Architect, Azure Solutions Architect Expert, or Google Cloud Professional Cloud Architect are preferred. The role involves travel up to 50%.

Sr. Software Engineer

Company: Cyara

Location: Other US Location

Posted Jan 24, 2025

Cyara is a leading Automated CX Assurance Platform provider, enabling brands to deliver superior customer experiences. The company values excellence, innovation, integrity, curiosity, and diversity. As a Sr Software Engineer, you'll work on innovative software development, problem-solving, and UX delivery. You'll collaborate with senior engineers, contribute to code reviews, and maintain software artifacts. Cyara offers a flexible work environment, competitive compensation, and a positive, results-oriented culture.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages