Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

RQ08344 - Cloud Application Developer

Company: S M Software Solutions Inc

Location: Other US Location

Posted Jan 24, 2025

The job posting is for a Senior Software Developer position with the Ministry of Transportation in Toronto, Ontario. The role involves working with a team of Business Analysts, UX/UI Designers, Product Managers, and Cloud Architects to develop quality software products, including CloudNative Web Applications and Minimal Viable Products. The ideal candidate should have extensive experience with Cloud Application Development, DevOps with Azure, Spring Framework, and various databases. They should also have a strong understanding of Object-Oriented Analysis and Design, UML, and Micro Service Architecture. The role requires 725 hours per day and involves providing critical application support, method of procedure implementation, and knowledge transfer to ministry staff.

Senior Marketing Automation Specialist

Company: Wave HQ

Location: Other US Location

Posted Jan 24, 2025

Wave is a company that values small businesses and offers them a comprehensive financial management solution. They are seeking a Senior Marketing Automation Specialist to build and execute customer communications across various channels, optimize outbound communications, and develop audience segmentation strategies. Wave promotes a diverse and inclusive culture, offering flexible work arrangements, continuous learning opportunities, and competitive benefits. They have been recognized as one of Canada's Top Ten Most Admired Corporate Cultures and Great Places to Work.

274 - Cyber Range Software Engineer

Company: ARSIEM Corporation

Location: Other US Location

Posted Jan 24, 2025

ARSIEM Corporation is a trusted partner to government agencies, providing reliable and cutting-edge technical solutions. They are currently seeking a Cyber Range Software Engineer to support a government client in Laurel, MD. The role involves supporting Cyber Security Defensive Operations, working with Hunt Red and Blue Team operators, and developing innovative solutions with a team of professionals. Minimum qualifications include a degree in Computer Science or related field, experience with Infrastructure as Code, scripting languages, networking, virtualization, and cybersecurity tools. Preferred qualifications include experience in agile development, DevOps, container technologies, and knowledge of penetration testing or red team operations. The position requires an active TSSCI with a polygraph and US citizenship.

Systems Configuration Analyst

Company: iSpace, Inc.

Location: Other US Location

Posted Jan 24, 2025

iSpace is a global services company specializing in IT Outsourcing, IT Staff Augmentation, and Business Process Outsourcing. They have a strong reputation in Healthcare, Entertainment, Automobile, and Financial Services sectors, with over 90% of their client base staying with them for over 5 years. The Systems Configuration Analyst role involves configuring and maintaining systems, analyzing requirements, troubleshooting issues, and collaborating with cross-functional teams. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 25+ years of experience in system configuration, and demonstrated experience in health plan MSO or Financially Delegated IPA. They should be proficient in system configuration tools, have strong documentation skills, and possess analytical and problem-solving abilities.

Global Mobility Partner

Company: Personio

Location: Other US Location

Posted Jan 24, 2025

Personio, an intelligent HR platform, is seeking a Global Mobility Partner to manage end-to-end relocation processes for international new hires and internal moves. The role involves coordinating visa and work permit processes, ensuring tax compliance, and cost management. The successful candidate will work closely with Talent Acquisition, HR Business Partners, and Hiring Managers to provide seamless support for global mobility initiatives. They will also revisit and improve existing processes, candidate materials, and analyze market trends to enhance global mobility practices. Personio offers a competitive reward package, 28 days of paid vacation, family leave, mental health support, and a remote-friendly work environment.

RQ08195 - QA Consultant - Senior

Company: S M Software Solutions Inc

Location: Other US Location

Posted Jan 24, 2025

The job posting is for a Specialized IT Consultant position with a Senior level. The role involves providing strategic guidance on IT infrastructure, improving organizational I&IT systems, and acting as a technical advisor. The ideal candidate should have 10+ years of experience in manual and automated testing, test lead experience, and expertise in IAM solutions. They should also have strong technical skills in leading QA with BI solutions and experience in AODA testing. The role requires collaboration with project QA teams, business teams, and other project groups to ensure optimal integration and compliance with GOITS standards. The position is currently hybrid, with the consultant working remotely due to COVID-19, but will require onsite work once the I&IT cluster staff return to the office.

Software Architect, Data Engineering, Chief Engineer Office

Company: Woven by Toyota

Location: Other US Location

Posted Jan 24, 2025

Woven by Toyota, a division of the Toyota Group, is revolutionizing mobility through human-centric innovation. They are developing advanced technologies such as ADAS, Arene OS, Toyota Woven City, and Woven Capital. The company is seeking an experienced Data Engineering Architect with expertise in data systems, cloud infrastructure, and autonomous driving technologies. The role involves shaping the future of data-driven mobility, leading architectural excellence, innovating through prototyping, supporting development teams, and championing best practices.

Senior Talent Acquisition Specialist

Company: Global Lending Services

Location: Other US Location

Posted Jan 24, 2025

GLS is a company that provides affordable auto financing options to help families meet their transportation needs. They offer a positive work culture with opportunities for growth, competitive benefits, and a focus on innovation. The Senior Talent Acquisition Specialist role involves leading a team, managing operations, and collaborating with various departments to optimize talent acquisition processes. The ideal candidate should have a bachelor's degree, at least 5 years of talent acquisition experience, and strong leadership and communication skills.

Receptionist

Company: Josselyn

Location: Other US Location

Posted Jan 24, 2025

The Client Access Specialist 1 position is a client-facing role in Waukegan, IL. The role involves creating a welcoming experience for clients and visitors, upholding HIPAA privacy standards, managing client records, answering telephones, collecting payments, processing mail, and uploading client documentation into the EMR system. The ideal candidate should have a high school diploma, previous experience as a receptionist in mental health or related fields, excellent communication skills, and proficiency in Microsoft Office 365 applications. Time management skills are also required.

273 - Cyber Range Network Engineer

Company: ARSIEM Corporation

Location: Other US Location

Posted Jan 24, 2025

ARSIEM Corporation is a trusted partner to government agencies, offering reliable and cutting-edge technical solutions. They are currently seeking a Cyber Range Network Systems Engineer to support a government client in Laurel, MD. The role involves supporting Cyber Security Defensive Operations, working with Hunt Red and Blue Team operators, and developing innovative solutions with a team of engineers. The ideal candidate should have a degree in Network Engineering, Systems Engineering, Information Technology, or a related field, along with extensive experience in computer or information systems design, development, programming, cybersecurity, and systems engineering. Familiarity with Infrastructure as Code (IaC), scripting languages, and cybersecurity tools is required. Experience with container technologies, Splunk, and Nutanix is preferred. This is a high-paced role requiring flexibility and the ability to work with diverse customer requirements. ARSIEM is an Equal Opportunity Employer.

Software Solutions Architect, Logistic Systems

Company: BEUMER Group

Location: Other US Location

Posted Jan 24, 2025

BEUMER, a family-owned intralogistics leader with over 40 years of experience in North America, is seeking a Principal Solutions Architect. This high-visibility, high-impact role involves developing and executing strategies for the BEUMER Group organization in North America, leading technical software sales efforts, and designing innovative logistics systems. Key responsibilities include collaborating with stakeholders, designing end-to-end logistics solutions, evaluating technologies, developing integration strategies, and providing training and support. The ideal candidate should have a Bachelor's degree in Computer Science, Information Technology, Supply Chain Management, or a related field, with a minimum of 3 years of experience in a similar role. In-depth knowledge of logistics technologies, strong analytical skills, and excellent communication abilities are required. BEUMER offers comprehensive benefits, including 100% medical and dental premiums, a generous 401k match, life insurance, and generous paid time off.

IT Director

Company: CNM LLP

Location: Other US Location

Posted Jan 24, 2025

CNM LLP, a reputable technical advisory services firm, is seeking an IT Director for their Woodland Hills office. The IT Director will oversee information security, develop technology roadmaps, and manage a team of 3 IT staff. The role involves planning, designing, and implementing firmwide information systems and technologies. The successful candidate will have a BSBA in Computer Science or related field, 7+ years of IT experience, and a proven track record in leading and managing an IT department. CNM LLP offers a competitive base pay, performance bonus, and comprehensive benefits package, including medical, dental, vision plans, 401k match, PTO, and company-paid holidays. The firm is committed to providing an exceptional work environment, recognized as a Great Place to Work® for three consecutive years.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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