Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Team Lead, Customer Success(High Touch)

Company: Sophos

Location: Other US Location

Posted Jan 24, 2025

Sophos, a global leader in cybersecurity, is seeking a Customer Success Team Lead with leadership and relationship management skills. The role involves leading a team of Customer Success Managers, handling complex issues, collaborating with cross-functional teams, and fostering a culture of innovation and professional development. The ideal candidate should have at least 3+ years of leadership experience in a Customer Success role, preferably in cybersecurity, and possess strong presentation, communication, and project management skills.

Strategic Energy Lead

Company: Meridian Energy

Location: Other US Location

Posted Jan 24, 2025

Meridian, the largest producer of renewable electricity in Aotearoa, is seeking an experienced sales and service leader to join their Retail team. The role involves delivering innovative energy solutions, fostering strategic relationships with high-value customers, and leading a Customer Hub of Business Development Managers and Technical Sales Engineers. Meridian values diversity, work-life balance, and offers a competitive salary package, enhanced leave provisions, healthcare, and wellbeing programs. The company is committed to New Zealand's energy transformation and decarbonization efforts.

Senior Territory Account Executive, CEE Markets - Russian Speaking

Company: Cloudflare

Location: Other US Location

Posted Jan 24, 2025

Cloudflare is seeking a sales professional with a technical background to focus on acquiring and expanding customer accounts in Central Eastern Europe, specifically in Uzbekistan, Kazakhstan, and Azerbaijan. The role involves developing and executing a comprehensive account territory plan, driving new business acquisition and customer expansion, building a robust sales pipeline, understanding customer use cases, and crafting compelling value propositions for Cloudflare services. The ideal candidate should have direct B2B sales experience, a solid understanding of cloud infrastructure and security, and strong interpersonal and organizational skills. Fluency in Russian is required.

Engagement Manager

Company: Nexthink

Location: Other US Location

Posted Jan 24, 2025

Nexthink, a leader in digital employee experience management software, is seeking an Engagement Manager to manage professional services engagements. The role involves forecasting service bookings and revenue, defining service scope, managing project oversight, supporting the sales organization, and handling administrative responsibilities. The ideal candidate should have strong project management skills, excellent organizational and communication abilities, and experience in services management and customer-focused delivery. The company offers a competitive compensation package, flexible work model, comprehensive benefits, and opportunities for professional growth.

Senior Customer Contract Advisor

Company: Vector Limited

Location: Other US Location

Posted Jan 24, 2025

Vector is offering a role in their customer excellence team, focusing on complex customer-initiated projects. The successful candidate will provide commercial advice, manage project risk, and maintain accurate project records. They will also support the Customer Contracts team and act as a point of contact between this team and the Legal team. The role requires experience in commercial contract principles, project coordination, and excellent communication skills. Vector offers a fun, flexible work environment, health and wellbeing support, and great benefits. They are committed to diversity and inclusion, being the first corporate Living Wage Accredited employer, Accessibility Tick employer, and Rainbow Tick accredited.

Talent Acquisition Specialist

Company: Megaport

Location: Other US Location

Posted Jan 24, 2025

Megaport, a global leader in Network as a Service (NaaS), is seeking a Talent Acquisition Specialist. The role involves leading recruitment efforts across North and South America, aligning hiring strategies with global business goals, and collaborating with diverse teams. The ideal candidate should have 2 to 3+ years of recruitment experience, proven skills in building relationships with hiring managers, and a track record of meeting hiring goals while maintaining a focus on quality, diversity, and a positive candidate experience.

Manager, Software Engineering - Open Logic

Company: Perforce Software

Location: Other US Location

Posted Jan 24, 2025

Perforce Software Inc. is seeking a Manager Software Engineering to lead technology roadmap, hire and retain top engineering talent, and manage teams towards excellence and agility. The role involves end-to-end responsibility for software product delivery, driving Agile methodology, and providing hands-on technical support. The ideal candidate should have extensive experience in CC++, Java, and enterprise level systems software, along with strong leadership, communication, and collaboration skills. A bachelor's degree in computer science or equivalent experience is required, along with 12+ years of relevant professional experience in software development, preferably with complex enterprise-grade systems. Experience with AIML tools, CICD, and Agile teams is desired. Perforce offers a rewarding career with opportunities for growth and collaboration in a global company.

Store Audit Analyst II

Company: Ahold Delhaize USA

Location: Other US Location

Posted Jan 24, 2025

Ahold Delhaize USA is seeking a qualified candidate for a full-time position in Scarborough, Maine. The role involves providing a second line of defense in reviewing store compliance with federal, state, and local laws, maintaining corporate presence in all stores, and conducting independent audits and reviews of operational and financial policies. The candidate must have an associates degree or equivalent, 25 years of relevant experience, and strong analytical skills. Preferred qualifications include a bachelor's degree, ADUSA store experience, and knowledge of Workforce Management KronosDimension. The role offers opportunities for professional growth and a culture that values diversity, equity, inclusion, and wellness.

Senior Analytics Engineer

Company: Wave HQ

Location: Other US Location

Posted Jan 24, 2025

Wave is seeking a Senior Analytics Engineer with extensive experience in data modeling and transformation, particularly using dbt. The role involves building and curating the data warehouse, collaborating with various teams, and driving data-driven decisions. The ideal candidate should have at least 5 years of experience in Analytics Engineering, proficiency in dbt, and experience with cloud infrastructure like AWS. They should also be comfortable coding in Python and have experience with BI tools like Looker. The company values diversity, inclusivity, and continuous growth, offering a supportive work environment with flexible work arrangements and comprehensive benefits.

CX Project Manager

Company: Xero

Location: Other US Location

Posted Jan 24, 2025

Xero is a user-friendly platform designed to aid small businesses and their accounting advisors in growth and success. The company's purpose is to improve the lives of small business owners, advisors, and communities worldwide. They are seeking a Customer Experience Project Manager to lead strategic projects, manage risks, and drive continuous improvement in CX. The role involves planning, implementing, and delivering projects, identifying and mitigating risks, and collaborating with stakeholders. Xero offers generous benefits, including paid leave, wellbeing programs, and career development opportunities.

Customer Success Manager(High Touch)(5 Vacancies)

Company: Sophos

Location: Other US Location

Posted Jan 24, 2025

Sophos is a global cybersecurity leader offering advanced security solutions including MDR and incident response services. The company defends over 600000 organizations and 100 million users worldwide. The Customer Success Manager role focuses on strategic customers, managing accounts, and ensuring satisfaction and maximizing customer value. The role involves creating success plans, delivering an outstanding customer experience, and coordinating activities across various teams. The ideal candidate should have 3+ years of experience in customer success, strong communication skills, and technical acumen.

SOC Team Lead

Company: BlueVoyant

Location: Other US Location

Posted Jan 24, 2025

BlueVoyant is seeking a SOC Team Lead for a hybrid role in Cork, Ireland. The position involves a Panama shift schedule and requires 2-3 days on-site. The team lead will supervise and mentor security analysts, manage workload, communicate with clients, and ensure efficient incident response. Key qualifications include strong teamwork skills, experience in managing technical contributors, and advanced knowledge of network protocols and systems. Preferred qualifications include experience in vulnerability analysis, intrusion analysis, and relevant certifications. BlueVoyant is a cybersecurity firm offering active prevention and defense across organizations and supply chains.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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