Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Reporting Analyst

Company: XP Power

Location: Other US Location

Posted Jan 23, 2025

XP Power, a global leader in power solutions, is seeking a Reporting Analyst in Pangbourne, UK. The role involves transforming complex data into actionable insights, supporting business needs, and collaborating with cross-functional teams. The ideal candidate should have a Bachelor's degree, proven experience with Power BI and SQL, and proficiency in developing data cubes for self-serve reporting. Strong analytical skills, excellent documentation skills, and the ability to communicate complex data to non-technical audiences are required. The role offers a hybrid work environment with 2 days in the office and 3 days remote.

Senior Dynamics Functional Consultant - D365 Customer Engagement

Company: Telefónica Tech

Location: Other US Location

Posted Jan 23, 2025

Telefónica Tech, a part of the Telefónica Group, is a leading digital transformation company offering comprehensive technology solutions across Data & AI, Cyber Security, Cloud, Business Applications, and Modern Workplace. They are a member of the Microsoft Inner Circle, placing them in the top 1% of global partners. The company is seeking a Senior Dynamics CE Functional Consultant for their Public Sector practice. The role involves advising customers on maximizing business benefits from Dynamics 365, leading delivery teams, configuring CRM systems, providing training, and participating in project stages. The ideal candidate should have significant experience with Dynamics 365 CRM, excellent customer-facing skills, and experience within the Public Sector industry.

Head of Finance

Company: Peckwater Brands

Location: Other US Location

Posted Jan 23, 2025

The company, a FoodTech scaleup with substantial funding, aims to revolutionize food delivery by creating and franchising virtual food brands. They offer kitchen operators the tools to sell these brands through delivery apps while maintaining their core customer base. The company is currently seeking a Head of Finance, either on a permanent or interim basis, to manage financial strategies, planning, analysis, and compliance. The role involves partnering with the executive team, leading the finance team, ensuring financial compliance, and optimizing financial systems and processes.

Dynamics 365 CE Functional Consultant – Public Sector

Company: Telefónica Tech

Location: Other US Location

Posted Jan 23, 2025

Telefónica Tech, a part of the Telefónica Group, is seeking a D365 CE Functional Consultant for their Public Sector Practice. The role involves working with customers to understand and define their business processes, configuring Dynamics CRM/D365 systems, advising on best practices, assisting with configuration tasks, data migration, and end-to-end testing. The ideal candidate should have experience with Power Platform, Model-Driven Apps, Dataverses, and legacy Microsoft Dynamics CRM systems. Excellent customer-facing skills, stakeholder management, and experience delivering within the Public Sector are desired. SC clearance is desirable but not essential. Telefónica Tech values inclusion and encourages applications from a wide range of individuals.

FCA Quality Assurance Auditor

Company: Three UK

Location: Other US Location

Posted Jan 23, 2025

The FCA Quality Assurance Auditor role involves conducting monthly audits on customer interactions to ensure regulatory compliance. The role requires managing workload, investigating potential issues, and providing recommendations for fair customer treatment. The auditor will assess customer interactions using the FCA Compliance Framework, communicate feedback to improve performance, and produce reporting for senior management. They will build relationships with stakeholders, maintain knowledge of regulatory requirements, and participate in calibration sessions. The ideal candidate will have experience in a quality assurance environment, preferably in an FCA regulated environment, with problem-solving and analytical skills.

Brand Manager

Company: Valeo Foods Group

Location: Other US Location

Posted Jan 23, 2025

Valeo Foods UK is a company that owns and manages a variety of beloved brands, including Kettle Crisps, Rowse Honey, and Matthew Walker puddings. The Brand Manager role involves delivering brand plans, hitting budget targets, and strong stewardship of initiatives. The ideal candidate should have excellent leadership skills, strong analytical thinking, and a Personal Best mindset. The company offers excellent career opportunities, a matched pension scheme, and various benefits.

Cloud Solution Architect SME

Company: Vosyn

Location: Other US Location

Posted Jan 23, 2025

Vosyn, a pre-seed AI startup, is seeking a Senior Cloud Solution Architect SME for a fully remote position. The role involves providing strategic guidance on cloud technologies, architectures, and real-time service implementation. The ideal candidate should have 7+ years of experience in cloud architecture, proficiency in major cloud platforms, and expertise in Kubernetes, CICD pipelines, and infrastructure automation tools. The company offers a competitive hourly rate, flexible working arrangements, and the opportunity to engage directly with senior management. Vosyn is committed to fostering a diverse, equitable, and inclusive workplace.

QA Supervisor - Days

Company: Valeo Foods Group

Location: Other US Location

Posted Jan 23, 2025

Valeo Foods UK is a company with a diverse portfolio of beloved brands, including Kettle Crisps, Rowse Honey, and Matthew Walker puddings. They are seeking a Quality Assurance Supervisor to deputise for the Quality Assurance Manager, manage a team, ensure compliance with industry standards, and drive a culture of quality and continuous improvement. The role involves leadership, standards and compliance, customer and audit engagement, and requires a Food Science qualification or equivalent experience. The company offers a competitive salary, pension scheme, death in service, cycle to work scheme, retailer discount platform, staff discount, and more.

Job Description: Network Automation Engineer

Company: MindTech

Location: Other US Location

Posted Jan 23, 2025

Mindtech is seeking an experienced Network Automation Engineer with a strong Python programming and networking background. The ideal candidate will excel at developing automated solutions for cybersecurity applications, leveraging tools such as NMAP, and ensuring secure and efficient network operations. Key responsibilities include automation development, networking expertise, cybersecurity integration, and collaboration and documentation. Required qualifications include a Bachelor's degree in Computer Science, Networking, Cybersecurity, or a related field, 5+ years of professional experience in Python programming with a focus on automation, and proven expertise in cybersecurity practices. Preferred qualifications include industry certifications and experience in DevOps or DevSecOps environments.

Treasury Manager (9 months FTC)

Company: Valeo Foods Group

Location: Other US Location

Posted Jan 23, 2025

Valeo Foods UK is a company that owns a variety of beloved brands, including Kettle Crisps, Rowse Honey, and Matthew Walker puddings. The company is seeking a Treasury Manager to manage cash flow, invoice discounting, and cash management. The role involves working closely with FactoFrance, monitoring cash flow, forecasting cash flow, managing working capital, supporting strategic projects, and providing audit support. The ideal candidate should be a fully qualified accountant with audit experience, preferably in the food industry, and have excellent communication, time management, and analytical skills.

Technical Writer

Company: AxisCare Home Care Software

Location: Other US Location

Posted Jan 23, 2025

AxisCare, a fast-growing home care management platform, is seeking a Technical Writer with 5+ years of experience in a SaaS environment. The role involves creating high-quality documentation, collaborating with cross-functional teams, and generating innovative content strategies. The company offers a competitive salary, comprehensive benefits, and opportunities for professional growth. AxisCare is an Equal Opportunity Employer with a fast-paced, autonomous working environment.

Principal Dynamics Functional Consultant - D365 Customer Engagement

Company: Telefónica Tech

Location: Other US Location

Posted Jan 23, 2025

Telefónica Tech, a part of the Telefónica Group, is a leading digital transformation company offering comprehensive technology solutions across Data & AI, Cyber Security, Cloud, Business Applications, and Modern Workplace. They are a Microsoft Inner Circle member, recognized globally for their expertise in implementing and supporting Microsoft solutions. The company is seeking a Principal Dynamics CE Functional Consultant for their Public Sector practice. The role involves advising customers on maximizing business benefits from Dynamics 365, leading delivery teams, configuring CRM systems, providing training, and participating in project stages. The ideal candidate should have significant experience with Dynamics 365 CRM, excellent customer-facing skills, and experience within the Public Sector industry.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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