Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Regional Accounting Manager

Company: Expeditors

Location: Other US Location

Posted Jan 21, 2025

Expeditors is a global logistics company with a strong commitment to its employees and customers. The company, headquartered in Seattle, Washington, employs over 19,000 professionals worldwide. The job description involves overseeing finance department activities in Europe to ensure compliance with US GAAP, global policies, and local tax legislation. The role requires proven experience in accounting and finance, preferably in the global logistics industry, and a strong understanding of accounting rules and regulations. The position also involves developing financial strategies, supporting the annual budget process, and ensuring the implementation of global accounting policies. The ideal candidate should have excellent interpersonal skills, leadership abilities, and experience in compliance and internal controls. The company offers excellent benefits, including paid vacation, health plans, life insurance, and growth opportunities.

Senior Consultant in Insurance and digital insurance

Company: Sia Partners

Location: Other US Location

Posted Jan 21, 2025

Sia Partners, a global management consulting firm founded in 1999, is seeking dynamic consultants with a master's degree in applied economics, engineering, business engineering, or management. The firm, with over 2800 employees and annual revenue exceeding $400m, values high-quality expertise and excellent client outcomes. They offer a wide range of services across 40 sectors and are committed to sustainable development. The role involves strategic positioning, new business orientations, organizational redesign, business reengineering, and operational excellence. Sia Partners encourages personal growth and offers opportunities for internal activities and innovation. Proficiency in French and English is essential, with Luxembourgish being a plus.

Credit & Collections Management Analyst

Company: Mondelēz International

Location: Other US Location

Posted Jan 21, 2025

Mondelēz International is seeking a candidate for a temporary, fixed-term position in Credit and Collections Management, Customer Service, and Logistics. The role involves handling customer service finance operations, including credit management, assessments, risk, and limits. The candidate will resolve complex queries, coordinate governance meetings, and manage deductions. They will also collaborate with sales and other functions to manage debt collection and resolve disputes. The ideal candidate should have good numerical analytical skills, Microsoft Office proficiency, high-level SAP competence, experience in FMCG or CPG, a customer-facing role, and credit control experience. Mondelēz International values its employees and encourages internal growth before recruiting new talent.

Senior Consultant IT Performance & Strategy

Company: Sia Partners

Location: Other US Location

Posted Jan 21, 2025

Sia Partners, a global management consulting firm founded in 1999, is seeking dynamic senior consultants with a strong background in information systems and digital transformation. The firm, with over 2800 employees and annual revenue exceeding $400m, is known for its high-quality expertise and commitment to delivering excellent results for clients. Sia Partners offers a wide range of services across 40 sectors and is dedicated to helping clients achieve their climate objectives through its Consulting for Good initiative. The role involves strategy development for information systems and digital transformation, organizational transformation, and contributing to business development. Qualifications include a Master's degree in Civil Engineering, Business Engineering, or Information Technology, 3-6 years of consulting experience, and proficiency in French and English. The firm is an equal opportunity employer.

Business Development Representative DACH 🇩🇪

Company: PlayPlay

Location: Other US Location

Posted Jan 21, 2025

PlayPlay is a video creation platform for marketing and communication teams, founded in 2017. It has grown rapidly, serving over 2500 large and medium-sized companies worldwide, including two-thirds of the CAC40. With 230+ employees in Paris, New York, and Berlin, and $65 million in Series A and B funding, PlayPlay is a member of French Tech 120 and ranked 26th in the Top 100 Rising B2B Scaleups in Europe by Sifted. The company is seeking a Business Development Representative for the DACH market to generate leads and convert them into opportunities for the Account Executive Team. The ideal candidate should have sales experience, fluency in German, and excellent English skills. PlayPlay values creativity, customer orientation, unity, ambition, and engagement.

Senior Recruiter (Pharma)

Company: Cielo Talent

Location: Other US Location

Posted Jan 21, 2025

Cielo, a leading strategic Recruitment Process Outsourcing (RPO) partner, is seeking a Senior Recruiter with experience in Pharma, Biotech, or Medical Devices. The role involves acting as a brand ambassador, delivering top talent, and mentoring team members. The Senior Recruiter will source candidates using sophisticated techniques, provide value propositions, and ensure timely communication. They will also navigate difficult conversations, apply consideration for candidate fit, and articulate job offers. The position requires a minimum of five years of result-oriented recruiting experience, preferably in pharma or RPO companies, and expertise in utilizing deep web sourcing techniques.

Assistant Logistic I

Company: Mondelēz International

Location: Other US Location

Posted Jan 21, 2025

Mondelēz International is seeking a warehouse worker for their Brazilian operations. The role involves daily activities such as truck unloading, putting away, storing, picking, and loading. The ideal candidate should be able to perform repetitive work in a fast-paced environment, have forklift experience, and be able to lift a minimum of 50 lbs. The company offers opportunities for career growth and is an equal opportunity employer.

Senior Solution Consultant

Company: Coupa Software

Location: Other US Location

Posted Jan 21, 2025

Coupa is a leading total spend management platform for businesses, offering AI-driven solutions for predicting, prescribing, and automating smarter, more profitable business decisions. The company values innovation, collaboration, and global impact, with a culture driven by transparency and excellence. Coupa is seeking a Senior Solution Consultant with 1-5 years of experience in enterprise SaaS sales or implementation, preferably in business functions like financial accounting, customer management, or sales automation. The role involves providing technical expertise, delivering compelling demonstrations, and supporting RFP responses. Coupa celebrates diversity and is an equal opportunity employer.

IT Project/Program Manager

Company: Sia Partners

Location: Other US Location

Posted Jan 21, 2025

Sia Partners, a global management consulting firm with over 2800 employees and annual revenue exceeding $400m, is seeking a dynamic Program Manager. The firm values high-quality expertise, excellent results, and client satisfaction. They offer a global service using innovative technologies and have a strong focus on sustainable development. The role involves leading program initiation, definition, and implementation, managing a team of project managers, and reporting on program progress. Qualifications include a Master's degree, 4+ years of consultancy experience, ERP implementation experience, strong leadership, and proficiency in French and English. Sia Partners is an equal opportunity employer.

Executive - Client Accounting

Company: IQ-EQ

Location: Other US Location

Posted Jan 21, 2025

IQEQ is a leading Investor Services group that offers global expertise and prioritizes client service delivery. The Executive Client Accounting role involves managing the entire Fund Accounting process, handling routine operational matters, and making process improvement recommendations. The ideal candidate should have a degree or be partly qualified in ACCA, have a minimum of 3 years of experience in a similar role, and possess sound knowledge of IFRS and other applicable laws and regulations. IQEQ promotes an inclusive and diverse environment, emphasizing continuous learning and professional development.

Associate Manager - Secretarial

Company: IQ-EQ

Location: Other US Location

Posted Jan 21, 2025

IQEQ is a leading Investor Services group that offers comprehensive support to fund managers, global companies, family offices, and private clients worldwide. The Associate Manager role involves managing low-medium process complexity client issues, ensuring compliance with Group and Company policies, and local regulatory frameworks. Key responsibilities include training and coaching team members, reviewing tasks, handling payments, and liaising with stakeholders. The role requires a degree holder with at least 5 years of operational experience in a similar role. IQEQ fosters an inclusive environment with a strong emphasis on continuous learning and professional development.

Senior DevOps Engineer

Company: UniFocus

Location: Other US Location

Posted Jan 21, 2025

Unifocus, a workforce management software platform for the hospitality industry, is seeking a Senior DevOps IaC Engineer with 5+ years of experience in managing AWS, Azure, and Microsoft AD integrations. The role involves automation, Infrastructure as Code in AWS cloud environments, and collaboration with in-house engineers and developers. The company offers a competitive salary, health insurance, paid time off, a hybrid work environment, parental leave, and professional development assistance.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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