Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Manager, Engineering (Java/Kotlin) - DEX

Company: Allegro

Location: Other US Location

Posted Jan 21, 2025

The job posting is for an Engineering Manager position in the Delivery Experience DEX Engine domain at Allegro. The role involves leading a team responsible for developing delivery time prediction solutions, utilizing advanced data analysis and machine learning. The company offers a competitive salary, annual bonus, long-term discretionary incentive plan, and a hybrid work model. The ideal candidate should have experience in managing a technical team, strong analytical skills, familiarity with JVM languages, good communication skills, a positive attitude, and proficiency in English. The company provides well-located offices, a wide selection of fringe benefits, English classes, and a high degree of autonomy. The role involves team leadership, collaboration, delivery time predictions, innovation, performance metrics oversight, data management, research participation, and communication of data insights.

Software Engineer & Sr Software Engineer, Java (Full Stack Developer)

Company: QAD

Location: Other US Location

Posted Jan 21, 2025

QAD is a leading provider of adaptive cloud-based enterprise software and services for global manufacturing companies. They are seeking a Software Sr Software Engineer with Java experience to join their growing team. The role involves maintaining, designing, developing, testing, and deploying high-quality web applications. The company offers a virtual-first work environment, competitive compensation, and opportunities for growth. They prioritize diversity, equity, and inclusion.

Solution Architect

Company: Zeta

Location: Other US Location

Posted Jan 21, 2025

Zeta is a NextGen Banking Tech company founded in 2015 by Bhavin Turakhia and Ramki Gaddipati. Their flagship platform, Zeta Tachyon, is a modern, cloud-native, and fully API-enabled stack that offers various banking capabilities. Zeta has issued 20M+ cards globally and works with major banks and fintechs. The Presales Consultant role involves collaborating with clients, demonstrating product knowledge, and creating customized banking technology solutions. Requirements include a Bachelor's degree in IT or related field, 5+ years of experience in banking technology, and proficiency in banking solutions, API integration, and cloud technologies.

Sales Manager

Company: Reiss

Location: Other US Location

Posted Jan 21, 2025

Reiss is a leading luxury brand with a strong international presence, offering a premium customer service experience. They are seeking a Sales Manager with previous supervisory experience, a background in a customer-facing role, and strong coaching abilities. The role involves delivering exceptional customer service, driving sales, and supporting team development. Reiss offers a range of benefits including a business wear allowance, employee discount, sales and service bonuses, and structured training programs.

Junior Cash & Treasury Operations Analyst

Company: OakNorth

Location: Other US Location

Posted Jan 21, 2025

OakNorth Bank is seeking a Cash and Treasury Operations Analyst for a full-time permanent position in Manchester. The role involves processing payments, performing control functions, resolving queries, maintaining TFSME with BoE, transacting GILT purchases, monitoring collateral management, completing control processes, performing AML checks, updating SOPs, collating data for regulatory reporting, supporting FSCS SCV Submission, contributing to the annual external audit, and identifying process improvements. The ideal candidate should have payment and/or treasury operations experience, strong analytical and numerical skills, proficiency in Microsoft Excel, excellent communication skills, problem-solving abilities, collaboration skills, high attention to detail, and strong time management skills. Benefits include equity, 25 days holiday, personalised benefits, enhanced family leave, paid volunteering days, and wellbeing and social events.

Motion Designer II

Company: Meesho

Location: Other US Location

Posted Jan 21, 2025

Meesho, an ecommerce platform, is seeking a Motion Designer II to join their diverse team. The role involves creating visual guidelines, working closely with product managers, designers, and developers, and contributing to the design system. The ideal candidate should have at least 3 years of experience in motion design, strong communication skills, and proficiency in tools like Figma, Adobe After Effects, and Lottie. Meesho aims to democratize internet commerce for everyone, focusing on a people-centric culture and total rewards that include market-leading compensation, wellness initiatives, and work-life balance benefits.

[IFI] Financial Analyst

Company: Software Mind

Location: Other US Location

Posted Jan 21, 2025

Software Mind is a global software development company that builds cross-functional engineering teams and fosters a culture of openness, respect, and continuous learning. They are seeking an experienced financial analyst to join their controlling department. The role involves preparing monthly reports, analyzing operational and financial data, supporting the budgeting process, and driving process improvement initiatives. The ideal candidate will have a higher education in Accounting or Finance, 2-3 years of experience in Controlling/Finance, advanced Excel skills, and a good command of English. Additional skills such as experience with Power BI or VBA are advantageous. Software Mind offers flexible employment, remote work opportunities, international projects with leading global clients, a non-corporate atmosphere, language classes, internal and external training, private healthcare and insurance, a multisport card, and wellbeing initiatives.

Software Development Engineer in Test II

Company: Zeta

Location: Other US Location

Posted Jan 21, 2025

Zeta is a next-gen banking tech company founded in 2015 by Bhavin Turakhian and Ramki Gaddipati. Their flagship platform, Zeta Tachyon, is a modern, cloud-native, and fully API-enabled stack that offers various banking capabilities. Zeta has over 1700 employees and has issued 20M+ cards globally. They raised $280 million at a $15 billion valuation in 2021. The company is looking for a problem-solver with automation experience to develop high-quality test automation, improve processes, and mentor teams. Zeta values growth, diversity, and equal opportunities.

Research Associate, Forum 2025

Company: Third Bridge Group Limited

Location: Other US Location

Posted Jan 21, 2025

Third Bridge is a leading investment research firm offering integrated solutions for top investors and business leaders. They provide unique insights through a global expert network and serve over 1000 investment firms. The company is currently accepting applications for 2025, prioritizing earlier start dates. The role involves collaborating with in-house analysts, conducting research, and managing relationships with industry experts. The successful candidate will receive a competitive salary, bonuses, and comprehensive benefits including health insurance, pension contributions, and flexible work arrangements.

Senior Software Engineer - Frontend

Company: Unlikely AI

Location: Other US Location

Posted Jan 21, 2025

Unlikely AI, a deep tech startup in London, is seeking a Senior Frontend Engineer to join their world-class team. The role involves taking ownership of frontend development, optimizing user experience, and collaborating with cross-functional teams. The company is pioneering transformative AI technology, aiming to make AI more accurate, trustworthy, and safe. They value exceptional people willing to tackle difficult technical problems. The ideal candidate should have strong frontend coding ability, a degree in a related field, 4+ years of commercial experience, and experience partnering with cross-functional teams. Desirable skills include backend development, AWS experience, and understanding of AI and machine learning. The company offers a unique opportunity to work on the foundational layers of AI using a novel neurosymbolic approach. They operate a hybrid scheme with a small office near Holborn tube station and are committed to diversity and inclusion.

[WMA] Full-stack Software Engineer (.NET + Angular)

Company: Software Mind

Location: Other US Location

Posted Jan 21, 2025

Software Mind is a company that develops transformative solutions for global tech giants and unicorns. They build cross-functional engineering teams and are looking for a BackendFullstack Developer with at least 2 years of experience. The candidate will design, develop, and implement technical solutions, team up with engineers, and contribute to scrum ceremonies. The company offers flexible employment, remote work, international projects, and various benefits such as language classes, training, private healthcare, and wellbeing initiatives.

Account Manager

Company: PPRO

Location: Other US Location

Posted Jan 21, 2025

PPRO is seeking a motivated account manager to drive revenue and growth for their rapidly expanding PSP Account Management team. The ideal candidate will have 3+ years of successful sales or account management experience in the payments industry, preferably in the LPM space. They will be responsible for activating PPRO's portfolio of Local Payment Methods, driving revenue, and building strong relationships with partners. The role offers a hybrid working structure, comprehensive insurance benefits, enhanced family leave, gym membership support, professional development opportunities, and a mental health platform. PPRO values courage, trust, customer focus, continuous improvement, and team collaboration.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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