Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Senior Account Executive

Company: Accuris

Location: Other US Location

Posted Jan 21, 2025

Accuris, a company known for accelerating innovation in engineering workflows, launched in May 2023 as a standalone entity. Previously part of SampP Global, IHS, and IHS Markit, Accuris has been a significant player in the engineering ecosystem for over 60 years. The company offers standards content and workflow solutions such as Engineering Workbench, Goldfire, Haystack, and Parts Management Solutions. The job posting is for a Senior Account Executive in Japan, responsible for managing key accounts, achieving sales targets, maintaining client relationships, and developing new business. The role requires a proficient understanding of industry products, services, and sales processes, along with excellent interpersonal and presentation skills. The candidate should be able to work independently, travel occasionally, and report directly to the Executive Director, Japan.

Engineering Manager- Data

Company: Meesho

Location: Other US Location

Posted Jan 21, 2025

Meesho, an ecommerce giant, is seeking a seasoned Engineering Manager with expertise in emerging technologies. The role involves designing tasks, monitoring projects, driving quality, collaborating with sales and design teams, managing engineers, and ensuring project scalability. The ideal candidate should have a degree in computer science, at least 8+ years of professional experience, 4+ years in managing software development teams, and experience in building large-scale distributed systems. Meesho values speed, innovation, and a strong founders mindset, offering a dynamic workplace with comprehensive total rewards and a focus on holistic wellness.

Sr. Manager / Lead Data Scientist

Company: TTEC Digital

Location: Other US Location

Posted Jan 21, 2025

The Lead Data Scientist role at TTEC involves working with diverse clients and industries to create data-driven segmentations, develop advanced algorithms, curate predictive and descriptive customer features, and provide expert insights to enhance understanding of customer behavior and needs. This position requires a deep understanding and application of statistical and data analysis tools to help clients turn data into actionable insights, improve performance, and lead the market.

Responsable des RH de département

Company: Rodeo FX

Location: Other US Location

Posted Jan 21, 2025

Rodeo FX, a Montreal-based visual effects company, has been recognized as one of the best employers in Montreal multiple times and won the Mercuriades 2022 award for Best Large Company. With nearly 900 artists working in studios across Montreal, Quebec, Toronto, Los Angeles, and Paris, the company has been nominated for multiple Emmy Awards and won an Oscar. Rodeo FX collaborates with top storytellers like Netflix, HBO, Disney, Marvel, Amazon Studios, Warner Bros, and Sony. The company is currently working on projects like Blue Beetle, Monarch, Legacy of Monsters, and Rebel Moon by Zack Snyder. Recently released projects include John Wick: Chapter 4, Black Adam, The Little Mermaid, and Love, Death and Robots Volume 3. The HR Department Head will act as the first point of contact for employees and managers regarding performance management, staffing, employment conditions, and project assignments. The role requires a balance of coordination, leadership, and HR skills. Qualifications include a degree in HR, industrial relations, or a related field, at least 5 years of operational HR experience, preferably in the VFX industry, proficiency in GSuite, knowledge of Quebec labor standards, excellent written and verbal communication skills in English and French, discretion, strong interpersonal and organizational skills, good judgment, initiative, prioritization, and negotiation skills. Benefits include paid sick leave, group insurance, access to Dialogue and employee assistance programs, employer-matched RRSP, transportation discounts, and more.

AMS Developer (Finnish speakers)

Company: Nordcloud, an IBM Company

Location: Other US Location

Posted Jan 21, 2025

Nordcloud, a European leader in cloud services, is seeking a Software Developer for its Application Management Services. The role involves leading a team, service reporting, sales activities, developing delivery best practices, and hands-on service delivery. The ideal candidate should have several years of experience in IT Service and Software Development, team leadership, and public cloud experience. Fluency in English and Finnish is required. Nordcloud offers an individual training budget, flexible working hours, a laptop, and extensive health care benefits.

Team Lead

Company: Study Group

Location: Other US Location

Posted Jan 21, 2025

The job role involves leading a team of Admissions processors to manage student applications effectively, ensuring SLAs and quality standards are met. The role requires expert guidance, process improvement, and collaboration with other teams. The ideal candidate should have 2+ years of NA Operations experience in Study Group, a track record of delivering results in a high-pressure environment, and strong problem-solving skills. Study Group is a leading international education provider committed to diversity and equal opportunities.

Software Engineer - Marketplace

Company: GoTo Group

Location: Other US Location

Posted Jan 21, 2025

The Software Engineer role in the Marketplace team at Gojek, Bangalore, India, involves designing, managing, and improving applications, enhancing engineering platforms, and ensuring product quality. The role requires at least 2+ years of experience in designing, developing, testing, and deploying applications with Golang, Java, or Ruby. The team focuses on optimizing real-time marketplace matching, solving complex quantitative problems, and improving customer and driver partner experience. GoTo Group, the parent company, aims to empower progress in the digital economy through its ecosystem of on-demand services, financial solutions, and logistics.

Senior Software Engineer - Marketplace

Company: GoTo Group

Location: Other US Location

Posted Jan 21, 2025

The text describes a job posting for a Senior Software Engineer position in the Marketplace team at Gojek. The role involves managing the entire lifecycle of stories, collaborating with various teams, and improving development tools and processes. The ideal candidate should have at least 4+ years of hands-on experience with Golang or Java, knowledge of large-scale event-driven microservice architecture, and familiarity with basic programming principles. The team is responsible for optimizing Gojek's real-time marketplace, matching customer orders with the right driver partners, and improving the overall user experience. GoTo Group, the parent company of Gojek, aims to empower progress by offering technological infrastructure and solutions for everyone to thrive in the digital economy.

Solutions Architect

Company: Zeta

Location: Other US Location

Posted Jan 21, 2025

Zeta, a fintech startup co-founded by Ramki Gaddipati and Bhavin Turakhia, is revolutionizing the employee benefits and digital payments sector. They are seeking a passionate, experienced professional with a strong analytical background to improve sales effectiveness. The role involves understanding client needs, presenting Zeta's product suite, and coordinating with various teams for successful customer onboarding. Zeta offers a dynamic work environment, opportunities for growth, and a strong team culture.

Head of Risk and Compliance

Company: Branch International

Location: Other US Location

Posted Jan 21, 2025

Branch International is a socially conscious, for-profit company that uses data science to reduce financial service costs in emerging markets. The company, led by a former CEO of Kiva, has garnered over $100M in funding from leading Silicon Valley firms. The role involves coordinating, monitoring, and supervising operational risk management, ensuring regulatory compliance, assessing and managing risks, developing policies, conducting internal training, reporting, and incident response. The ideal candidate should have a law, risk management, finance, or related degree, professional qualification, and 5+ years of relevant experience. Benefits include a dynamic work environment, competitive compensation, professional growth opportunities, and flexible working hours.

Lead Software Engineer - Marketplace

Company: GoTo Group

Location: Other US Location

Posted Jan 21, 2025

Gojek is seeking a Lead Software Engineer to oversee the Marketplace Team, collaborating with teams in Indonesia and Singapore. The role involves managing high complexity projects, improving code structure, and mentoring other engineers. The ideal candidate should have at least 7+ years of experience in Clojure, Golang, or Java, and expertise in event-driven architectures and large-scale distributed systems. The team focuses on optimizing Gojek's real-time marketplace, matching customer orders with driver partners, and improving user experience and platform economics.

Analyst, Capital Markets

Company: nesto

Location: Other US Location

Posted Jan 21, 2025

Nesto, a Toronto-based company, is seeking an Analyst to join its Capital Markets team. The role involves participating in the securitization process, managing mortgage insurance portfolios, analyzing credit facilities, executing audits, and liaising with external and internal parties. Nesto offers a competitive compensation package, generous time-off policy, and a commitment to diversity and inclusion. The company is recognized for its positive, empowering, and transparent mortgage financing experience, as evidenced by its 4.5-star Google reviews and multiple awards.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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