Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Accounts Payable Specialist

Company: Remitly

Location: Other US Location

Posted Jan 21, 2025

Remitly, a company dedicated to transforming lives with trusted financial services, is seeking an Accounts Payable Specialist with a focus on Travel & Entertainment (T&E) expense processing and auditing. The ideal candidate will have strong organizational skills, excellent attention to detail, and proficiency in Excel. They will review, verify, and process employee T&E expense reports, conduct detailed audits, and maintain accurate records. The company offers a range of benefits including rice and transportation allowances, paid vacation, and mental health benefits. Remitly is committed to nondiscrimination and creating an inclusive environment for all employees.

Production Line Technician (2nd Shift)

Company: Orasure Technologies

Location: Other US Location

Posted Jan 21, 2025

The OraSure family of companies is dedicated to improving global health and wellness through innovative tools and diagnostics. They offer a range of products including rapid tests for HIV and Hepatitis C, molecular sampling kits, and oral fluid laboratory tests for drug detection. The company is seeking a maintenance professional with 3-6 years of experience in an industrial setting, knowledge of automated production machinery, and the ability to troubleshoot electromechanical and PLC controlled equipment. The role involves maintaining and servicing production equipment, performing preventative maintenance, and assisting with building renovation projects. The company values diversity and inclusion, and offers competitive benefits including medical, dental, and vision coverage, a generous 401K plan, and paid time off. They also prioritize employee wellness and sustainability, with committees dedicated to these areas.

Senior Manager, Category

Company: Standard Bank Group

Location: Other US Location

Posted Jan 21, 2025

Standard Bank Group, a leading African-focused financial services group, is seeking a candidate with a Marketing or Business Commerce Degree and 5-7 years of experience in eCommerce, Web Management, Digital Transformation, or Digital Analytics, preferably in the FMCG industry. The role involves managing online sales and service activities, ensuring digital sales and revenue targets are met, and utilizing digital analytics for growth. The ideal candidate should possess behavioral competencies such as developing strategies, embracing change, and team working, along with technical competencies in digital analytics, project management, and communication.

Senior CX Researcher (M/W/D)

Company: AVIV Group

Location: Other US Location

Posted Jan 21, 2025

AVIV Group, a leading real estate tech company, is seeking a Senior CX Researcher with a focus on quantitative research and branding. The role involves leading strategic research studies, managing end-to-end projects, and partnering with brand and communications teams. The ideal candidate should have a bachelor's or master's degree in a relevant field, 4+ years of experience in CX and market research, and strong skills in survey methodologies, data processing, and advanced analytics. Proficiency in French and English is required. Benefits include a company restaurant, gym facilities, training opportunities, bonuses, and flexible working conditions.

Coordinateur Sécurité - RDC - Apprendre Tous Ensemble USAID

Company: Education Development Center

Location: Other US Location

Posted Jan 21, 2025

The text describes a five-year project funded by USAID called 'Apprendre tous ensemble ATEnbspest' aimed at addressing educational needs of children in marginalized areas of Eastern DRC, including Equateur, Maniema, Tanganyika, and Kinshasa. The project, based on USAID's previous experience in DRC, focuses on improving reading, literacy, and social-emotional learning skills for children aged 6-9. The role of the Security Coordinator involves ensuring safety and security of the project, managing security risks, and maintaining compliance with EDC's security policies. The job is based in Kinshasa, DRC, with potential travel to Equateur, Ituri, and Tanganyika. The ideal candidate should have a university degree in a relevant field, at least 5 years of security-related work experience, and strong information research skills. EDC promotes workplace diversity, offers a competitive salary, and excellent social benefits.

Operations Business Partner, B2B

Company: Canva

Location: Other US Location

Posted Jan 21, 2025

Canva is seeking an Operations Business Partner to improve efficiency and effectiveness in their group operations. The role involves running core operations for company goals, owning strategies, communications, and reporting. The ideal candidate should have proven experience in program or project management, B2B SaaS understanding, and the ability to work autonomously in a fast-paced environment. Canva offers equity packages, inclusive parental leave, and a flexible work environment.

Retail Business Consultant (Newcastle/Sydney North)

Company: Lendi Group

Location: Other US Location

Posted Jan 21, 2025

Lendi Group, Australia's largest retail mortgage broker, has merged with Aussie Home Loans. The company aims to provide a personalized homebuying and home loans experience, combining human support and smart technology. They are committed to diversity, equality, and inclusion, fostering an environment where team members feel valued. The role involves coaching franchise performance, business planning, and development, with a focus on driving sales growth and increasing market share in regional NSW. The ideal candidate should have proven success in business coaching, strong relationship-building skills, and the ability to travel for in-person store visits.

SOFTWARE ENGINEER III - Frontend Testing

Company: Walmart Global Tech

Location: Other US Location

Posted Jan 21, 2025

The job description outlines a role in a team responsible for developing and maintaining large-scale consumer-facing applications. The role involves key product development, operational support, customer support, and leading cross-functional projects. The ideal candidate should have strong frontend development experience, DB experience, and experience in web and mobile application testing frameworks. They should also have enterprise-scale application development experience and excellent communication skills. The role offers opportunities for innovation, team leadership, and professional growth.

Senior, Software Engineer(React Native)

Company: Walmart Global Tech

Location: Other US Location

Posted Jan 21, 2025

The Associate Productivity team at Walmart Global Tech is responsible for developing and improving systems used by store associates for critical functions such as inventory management, audits, and freight handling. The role involves delivering high-quality technical designs and code in an agile environment, leading projects, troubleshooting issues, and continuously improving efficiency. The ideal candidate should have a degree in Computer Science or a related field, extensive experience in software development, and proficiency in ReactJS, Redux, JavaScript, ES6, TypeScript, HTML, and CSS. Knowledge of UI analytics, CICD pipelines, and monitoring tools is also required. Excellent communication and leadership skills are essential.

Power BI Data Engineer

Company: GCyber

Location: Other US Location

Posted Jan 21, 2025

GCyber is hiring a Power BI Data Engineer to support a large Army customer. The role involves scripting data extraction, correlation, and developing custom automation workflows. The engineer will correlate and analyze data from cybersecurity tools, develop API integrations, and automate real-time dashboard creation in Power BI. They will also design and maintain dashboards for executive leadership and analysts, providing insights into cybersecurity trends and risk assessments. Minimum qualifications include an active DoD Secret Clearance, DoD 8570 IAT II Certification, 35 years of data analytics experience, expertise in Python, PowerShell, or Bash, and strong Power BI dashboard development skills.

Account Executive - Paris

Company: Fresha

Location: Other US Location

Posted Jan 21, 2025

Fresha, a leading marketplace platform for beauty and wellness, is seeking an experienced Commercial Manager to join their global team. The role involves bringing in new business, managing sales cycles, partnering with existing and potential partners, and collaborating with other departments. The ideal candidate should have a minimum of 2 years of solid B2B sales experience, be bilingual in English and French, and have experience in SaaS online marketplaces or payment platforms. Fresha values passion and potential, and encourages enthusiastic individuals to apply even if they don't meet every listed requirement.

Hybrid Retention and Sales Specialist

Company: PartnerHero

Location: Other US Location

Posted Jan 21, 2025

PartnerHero is seeking a Retention and Sales Specialist for a full-time, hybrid role in San Pedro Sula. The role involves providing high-quality customer support, resolving issues, and selling products. The specialist will also enroll customers in high-benefit subscription programs, provide solutions, and add value to current subscriptions. They will handle customer inquiries via phone and email, support team members, and contribute to Quality Assurance practices. The company offers a competitive base salary, attractive benefits, training opportunities, and a focus on core values such as care, growth, trust, ownership, and humility.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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