Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Cash Application Specialist

Company: Foxit Software

Location: Other US Location

Posted Jan 20, 2025

Foxit, a leading global software provider of PDF solutions, is seeking a Cash Application Specialist. The role involves processing, reconciling, and allocating incoming payments, ensuring accurate financial transactions. Key responsibilities include cash application, payment processing, reconciliation, reporting, customer collaboration, process improvement, and compliance. The ideal candidate should have 3+ years of relevant experience, a degree in finance or accounting, proficiency in ERP systems, advanced Excel skills, strong analytical abilities, and excellent communication skills. Foxit offers a supportive workplace, health insurance, learning opportunities, and a competitive compensation package.

Customer Support

Company: Emi Labs

Location: Other US Location

Posted Jan 20, 2025

Emi Labs is a startup aiming to increase access to professional opportunities for frontline workers, who are digitally invisible. They have developed an AI recruitment assistant, Emi, to streamline the recruitment process for companies. The company has raised $11M in funding and is looking for university students with strong communication skills and proficiency in Microsoft Office tools to join their Customer Support Team. The role involves addressing customer queries, troubleshooting issues, and documenting processes. Benefits include flexible remote work, vacation time, holiday breaks, wellness programs, English classes, and an internal library. Emi Labs is committed to fostering a diverse and inclusive work environment.

Account Manager - Enterprise (APAC)

Company: 90 Seconds

Location: Other US Location

Posted Jan 20, 2025

90 Seconds is a global video creation platform for major brands, offering a suite of collaboration tools to simplify video production. With over 13,700 creators in 160 countries, they've produced 40,000 videos for clients like Amazon and Unilever. The company, now profitable and growing at 40% YoY, seeks an Account Manager to manage and expand enterprise relationships, drive revenue, and maintain high NPS. The role requires strong account management experience, a results-driven approach, and excellent communication skills.

Junior Software Engineer

Company: Pipedrive

Location: Other US Location

Posted Jan 20, 2025

Pipedrive, a cloud-based sales and marketing tool used by over 100,000 companies in 179 countries, is seeking a junior software engineer for frontend development in Lisbon. The engineer will work on user-facing products, build microservices, write automated tests, and collaborate with peers. Pipedrive offers a valued-driven work environment, flexible working hours, and competitive benefits.

Financial Analyst Global

Company: Mondelēz International

Location: Other US Location

Posted Jan 20, 2025

Mondelēz International is seeking a candidate for a regular position in Accounting and External Reporting within the Finance department. The role involves supporting the Hedging Services Unit, managing daily hedging positions, initiating external margin payments, maintaining broker relationships, and assisting with internal and external audits. The ideal candidate will have a university degree in Business Administration, Economics, or Finance, 3+ years of commercial experience, and proficiency in MS Excel, Power Query, and Microsoft's Business Intelligence suite. They should possess strong analytical skills, problem-solving abilities, and attention to detail. Mondelēz International is an equal opportunity employer offering a diverse and inclusive work environment.

L1 Technical Specialist

Company: Foxit Software

Location: Other US Location

Posted Jan 20, 2025

The job description outlines a Level 1 Customer Support role with a focus on troubleshooting and resolving product issues. The role involves providing technical help desk support to learning software users, advising on software implementation, and developing methods for integrating synchronous technology into the curriculum. The ideal candidate should have 12 years of experience in education, demonstrated project management skills, and expertise in setting up and supporting synchronous communication and learning management systems. The position offers a competitive salary and a hybrid work arrangement.

Senior DevOps Engineer

Company: Reveleer

Location: Other US Location

Posted Jan 20, 2025

Reveleer is a healthcare data and analytics company that leverages AI for health plans' Quality Improvement, Risk Adjustment, and Member Management programs. Their platform enables plans to manage enrolment, provider outreach, data retrieval, coding, abstraction, reporting, and submissions. Reveleer's Technology organization seeks a Senior DevOps Engineer to build and manage their cloud-native SaaS platform, ensuring excellent developer and customer experiences. The ideal candidate should have extensive experience in DevOps, SRE, and cloud architecture, with proficiency in AWS, Kubernetes, Docker, and observability tooling.

Senior FP&A Manager

Company: InDebted

Location: Other US Location

Posted Jan 20, 2025

InDebted, a rapidly expanding global company, is seeking a Financial Planning and Analysis (FP&A) professional with 5+ years of experience in technology or high-growth companies. The role involves leading budget development, forecasting, and financial modeling, as well as collaborating with cross-functional teams. The company offers competitive compensation, a collaborative culture, and flexible work arrangements. InDebted is committed to diversity and inclusion.

Full-stack Software Engineer - Java and Angular

Company: Experian

Location: Other US Location

Posted Jan 20, 2025

Experian, a global data and technology company, is seeking a Software Engineer to join their CrossCore Software Engineering Team. The role involves researching and developing high-quality software for SaaS projects, producing clean and efficient code, and fostering engineering excellence. The ideal candidate should have 3+ years of experience as a Software Engineer, strong knowledge of Java 11+, Angular 17+, and experience with CICD, Docker, AWS, and Microservice architectures. Experian offers an excellent work environment, social benefits package, work-life balance, and opportunities for personal development.

Junior Software Engineer

Company: Pipedrive

Location: Other US Location

Posted Jan 20, 2025

Pipedrive, a global sales and marketing software company, is seeking a junior software engineer for frontend development in Lisbon. The role involves working on user-facing products, building microservices, writing automated tests, and collaborating with a distributed team. Pipedrive offers a valued-driven work environment, flexible hours, and opportunities for personal and career development. The company's tech stack includes Reactjs, Nodejs, TypeScript, MySQL, Kafka, and more.

Analista Jr de Sales Administration

Company: Mondelēz International

Location: Other US Location

Posted Jan 20, 2025

Mondelēz International is seeking a candidate for a temporary, fixed-term position in Service Operations Delivery. The role involves day-to-day administration and operation support, ensuring processes are adhered to and documented. The ideal candidate will have experience in administration with a strong customer service orientation, computer literacy, and meticulous attention to detail. They will work in Wacam, Mondelēz International's Latin America presence, and will be responsible for maintaining service quality, complying with standard operating procedures, and identifying continuous improvement opportunities.

Customer Account Manager

Company: InDebted

Location: Other US Location

Posted Jan 20, 2025

InDebted is a rapidly expanding global organization specializing in debt recovery with a focus on positive customer experiences. They utilize technology, including machine learning and AI, to personalize the collections process. The company is currently hiring a Customer Account Manager to engage with customers empathetically, negotiate repayment plans, and improve internal processes. The role requires strong communication skills, organizational abilities, and proficiency in data management. Benefits include adaptive working, flexible schedules, and a remote work setup. InDebted values diversity and is an Equal Opportunity Employer.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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