Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Sr. SSP Integration Manager

Company: FreeWheel

Location: Other US Location

Posted Jan 20, 2025

FreeWheel, a Comcast company, is seeking a SSP Demand Integrations Sr Manager with expertise in programmatic advertising technology and CTV streaming. The role involves optimizing demand for FreeWheel's programmatic module, enhancing product API functionality, and integrations to maximize yield and monetization for sell-side partners. The ideal candidate should have extensive experience in programmatic advertising, particularly in video and CTV platforms, and a proven track record in developing and executing strategies for monetization and demand optimization. The role requires strong analytical skills, excellent communication abilities, and the capacity to translate complex technical details into actionable growth drivers.

TAC Engineer

Company: Arista Channels

Location: Other US Location

Posted Jan 20, 2025

Arista Networks, a leader in data-driven client-to-cloud networking, seeks Technical Solutions Engineers for their TAC support team. The role involves post-sales technical support, customer inquiries, troubleshooting, and lab-based issue recreation. Proficiency in networking technologies, troubleshooting tools, programming, Linux OS, containers, Kubernetes, Docker, and SDN networking is required. A BS in a technical field is preferred, along with industry certifications and prior customer-facing experience. This remote UK-based role offers opportunities to learn cutting-edge technology and enhance critical thinking, customer interaction, and communication skills.

Staff Product Manager (AI/ML)

Company: AiDash

Location: Other US Location

Posted Jan 20, 2025

AiDASH is a Series C climate tech startup that uses satellites and AI to make critical infrastructure industries climate-resilient and sustainable. The Platform Product Management team is seeking an AI Technical Product Manager to drive the development of AI/ML capabilities, deliver measurable business outcomes, and build scalable solutions. The ideal candidate will have a Bachelor's degree in Computer Science, Engineering, Data Science, or a related field, and 5+ years of technical product management experience with AI/ML platforms or data-intensive applications. They should have a strong understanding of machine learning concepts, data processing pipelines, and cloud infrastructure, and be able to make complex technical decisions and communicate them effectively.

Solutions Engineer (EMEA)

Company: Notabene

Location: Other US Location

Posted Jan 20, 2025

Notabene, a remote-first regulation technology company, is seeking a Solutions Engineer with 4+ years of experience in customer-facing technical roles in Enterprise B2B SaaS or RegTech. The role involves designing technical solutions, providing post-sales support, collaborating across teams, and maintaining technical documentation. Notabene, recognized as a vital enabler of the crypto ecosystem, recently raised $145M Series B led by DRW. The company offers flexible remote work, a WFH stipend, a MacBook Pro, unlimited PTO, and country-specific benefits.

Product Marketing Manager

Company: FreeWheel

Location: Other US Location

Posted Jan 20, 2025

FreeWheel, a Comcast company, is seeking a customer-centric Product Marketing Manager for their international marketing team. The role involves driving product marketing initiatives, understanding market trends, and developing strategic marketing plans. The ideal candidate should have a minimum of 5 years of experience in product marketing within the ad tech industry, strong analytical skills, and excellent communication abilities. The position requires a dynamic individual with a proven track record in product marketing, a deep understanding of global market trends, and the dynamics of the video advertising industry.

Field Controls Engineer

Company: Scale Microgrids

Location: Other US Location

Posted Jan 20, 2025

The job posting is for a comprehensive engineering commissioning and startup support role for distributed generation and storage projects. The role involves factory acceptance testing of natural gas generators, deploying onsite microgrid controllers, and configuring and controlling distributed energy resources. The ideal candidate should have a two-year degree or technical certification in an electrical-related program and 5+ years of work experience as a shop or field electrical technician. Key responsibilities include leading factory tests, configuring and downloading PLC and controls software, instructing customers on equipment operation and maintenance, and troubleshooting network configuration issues. The role requires significant travel and is based in the NJ TriState area, NYNJCT, or California. The company, Scale Microgrids, offers a competitive compensation package and comprehensive benefits. Scale Microgrids is a fully integrated distributed energy platform focused on designing, implementing, and financing innovative distributed clean energy solutions.

Customer Success Account Manager

Company: Revalize

Location: Other US Location

Posted Jan 20, 2025

Revalize, a global leader in sector-specific software solutions, is seeking a Customer Success Account Manager. The role involves transitioning existing customers to a new 3D software offering, managing migrations, and gathering feedback on product adoption. The ideal candidate should have strong German and English communication skills, 3+ years of experience in Customer Service or Account Management, and proficiency in Microsoft suite and Salesforce. CAD software or industry experience is a plus.

Head of Product Design (EU Remote)

Company: Notabene

Location: Other US Location

Posted Jan 20, 2025

Notabene is a company that aims to integrate crypto into everyday economy by providing tools to reduce transaction risk and ensure safe crypto transfers. They serve over 200 customers, including financial institutions, fintechs, and exchanges, and have backing from leading investors. Notabene is currently seeking a Head of Product Design to help shape their transformation into a global transaction authorization network for digital assets. The role involves defining and implementing a cohesive design vision, partnering with stakeholders to create user-friendly solutions, and driving design for critical areas like onboarding, transaction monitoring, and compliance dashboards.

CEO

Company: Strategic HR

Location: Other US Location

Posted Jan 20, 2025

Cove Federal Credit Union in Edgewood, KY is seeking a CEO with experience in consumer and mortgage lending. The successful candidate will lead the credit union, ensuring financial stability and member satisfaction. Key responsibilities include directing all credit union operations, providing strategic direction, managing day-to-day operations, and ensuring compliance with federal laws and regulations. The ideal candidate should have a bachelor's degree in a business-related field, at least 5 years of financial institution management experience, and in-depth knowledge of consumer and mortgage lending.

Data Entry Specialist: Invoice Processing

Company: eCapital Corp.

Location: Other US Location

Posted Jan 20, 2025

eCapital, a growing Fintech company, is seeking an Invoice Processor for their Orillia, Ontario office. The role involves processing invoices, data entry, and risk mitigation. The company offers competitive salaries, bonuses, benefits, and professional development opportunities. They are committed to excellence, driven, and creative, and are looking for dynamic individuals to join their team.

Senior Marketplace Partnerships Manager - FreeWheel

Company: FreeWheel

Location: Other US Location

Posted Jan 20, 2025

FreeWheel, a Comcast company, is seeking a seasoned professional with over 5 years of experience in sales, business development, or account management within an advertising technology company, preferably with digital video experience. The role involves managing and growing DSP revenues, advancing strategic partnerships, and collaborating with various teams. The candidate must have a deep understanding of the programmatic ecosystem, strong consultative sales skills, and the ability to negotiate complex business contracts. The position offers opportunities for travel and participation in industry events.

Software Engineer (Android)

Company: Transact Campus

Location: Other US Location

Posted Jan 20, 2025

Transact and CBORD have merged to form a leading technology solutions provider for education, healthcare, and business campuses worldwide. The new partnership aims to transform organizations and improve the lives of people doing mission-critical work. The company is seeking a Software Engineer Android with 3+ years of experience in Android development, proficient in Java, Kotlin, Gradle, Android Studio, and Android SDK. The role involves improving and maintaining operator-driven and self-service Android applications, integrating hardware peripherals and REST APIs, and working within a cross-functional agile team. The company offers flexible time off, robust health insurance, and a matched 401k, among other benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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