Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Sr. Associate - RTA

Company: Sutherland

Location: Other US Location

Posted Jan 20, 2025

Sutherland is a company specializing in AI, automation, cloud engineering, and advanced analytics. They work with global brands, providing unique value through technology and business process excellence. Their services include digital transformation, optimizing operations, reinventing experiences, and pioneering new solutions. They tailor proven formulas to fit each company's unique needs, combining human expertise with AI. The Sr Associates role involves monitoring queues, identifying risks to KPIs, and coordinating offline activities. Successful candidates should have at least one year of call center experience, basic Excel knowledge, and understanding of call center KPIs.

Gestionnaire, Boutique

Company: SSENSE

Location: Other US Location

Posted Jan 20, 2025

SSENSE, a Montreal-based international tech platform, is seeking a store manager for its flagship location in the Vieux-Port of Montreal. The role involves overseeing sales and operations, managing a team of 65 passionate employees, and collaborating with internal departments to ensure operational efficiency, customer engagement, and profitability. The ideal candidate will have 5-7 years of retail management experience, strong knowledge of SSENSE's brands, and a proven track record in coaching high-performing teams. Benefits include comprehensive health and dental coverage, parental support programs, and a commitment to diversity and inclusivity.

InfoSec Analyst

Company: BPM LLP

Location: Other US Location

Posted Jan 20, 2025

BPM is a leading California-based accounting and consulting firm, recognized as one of the Best Places to Work in the Bay Area. The IT Security Analyst role involves managing day-to-day security operations, investigating breaches, and implementing new security solutions. The ideal candidate should have extensive experience in a SOC environment, knowledge of firewalls, intrusion detection systems, and data encryption, and strong communication skills.

Business Consultant - Corpus Christie, TX

Company: FrankCrum

Location: Other US Location

Posted Jan 20, 2025

FrankCrum, a family-owned business since 1981, is seeking a full-time Business Consultant in Corpus Christi, TX. The role involves prospecting and obtaining direct sales, educating potential clients about the FrankCrum product line, and developing and presenting proposals. FrankCrum offers competitive benefits including health insurance, retirement plans, education reimbursement, and more. The company is recognized as a Top Workplace in Tampa Bay for over 10 years, with a strong family culture and commitment to integrity, prosperity, and affinity.

Administrative Assistant - Marketing

Company: Atec, Inc.

Location: Other US Location

Posted Jan 20, 2025

The role involves coordinating administrative and clerical activities in the Marketing Department, requiring proficiency in Microsoft Suite and Design Software. Essential duties include website updates, maintaining customer relations, scheduling meetings, and providing administrative support. The position also involves understanding and adhering to Atec International Standards Organization AS9100ISO policies, participating in continuous improvement activities, and occasionally assisting with company travel arrangements. The employee is expected to be proficient in computer software, including Microsoft office products, and may need to work extended hours or travel occasionally.

Lead - Security Management

Company: Sutherland

Location: Other US Location

Posted Jan 20, 2025

Sutherland is a company dedicated to providing comprehensive security solutions, emphasizing safety, excellence, and professional growth. The Security Site Lead role involves overseeing daily security operations, managing personnel, implementing security protocols, and ensuring a secure environment. Key responsibilities include team leadership, protocol implementation, incident management, risk assessment, communication, training, reporting, collaboration, and compliance. The ideal candidate should have a college degree, at least 2 years of security experience, and relevant certifications. Strong leadership, communication, and technical skills are required, along with the ability to work in various conditions.

Key Account Executive (Chihuahua)

Company: Mondelēz International

Location: Other US Location

Posted Jan 20, 2025

Mondelēz International is seeking a Field Sales representative to manage and motivate a team, create and manage an annual business unit plan, and develop customer relationships. The ideal candidate will have knowledge of the market, sales experience, strong organizational skills, excellent communication skills, and a solid understanding of sales and negotiation processes. The company offers a diverse portfolio of iconic brands and cutting-edge manufacturing facilities. Mondelēz International is an equal opportunity employer with a focus on work-life balance practices.

Communications Consultant

Company: Prometheus Federal Services (PFS)

Location: Other US Location

Posted Jan 20, 2025

Prometheus Federal Services is seeking a Communications Consultant to support a VA client's communications workstream. The ideal candidate should have experience in federal agencies, implementing high-visibility communications projects, and developing strategic communications plans. Key responsibilities include creating communications products, managing stakeholders, measuring success, and supporting business development initiatives. Minimum qualifications include a bachelor's degree in communications, five years of experience in federal or private strategic communications, excellent writing skills, and proficiency in various publishing platforms.

Co-pack planner

Company: Mondelēz International

Location: Other US Location

Posted Jan 20, 2025

Mondelēz International is seeking a candidate with 35 years of experience in planning, copacking, manufacturing, and replenishment to lead copacking operations. The role involves managing end-to-end copacking processes, ensuring service cost, health and safety, quality, food defense, sustainability, legal requirements, and policies compliance. The candidate will work with internal and external third-party logistics vendors and business partners to ensure effective management, timely solutions, and execution. Key responsibilities include inventory management, track and trace claims management, invoice management, compliance execution, HSE quality risk management, tenders support, and third-party performance management. The ideal candidate should have a Bachelor's degree in Supply Chain Management, Business Administration, or a related field, and experience in relevant SAP processes. They should be action-oriented, able to work under pressure, and have strong communication and planning skills.

Sr. DevOps Engineer

Company: Oteemo Inc.

Location: Other US Location

Posted Jan 20, 2025

Oteemo is a leading-edge technology consulting firm specializing in cloud-native and enterprise DevSecOps transformations. They are seeking an experienced Senior DevOps Engineer with extensive AWS knowledge, particularly with Lambda, IAM, API Gateway, SNS, SQS, EventBridge, CloudFront, S3, RDS, RDS Proxy, Secrets Manager, KMS, and CloudWatch. The ideal candidate will design, build, and maintain automation and CICD pipelines in a serverless AWS environment, manage and configure AWS services, optimize and manage Lambda functions at scale, leverage AWS CDK for infrastructure as code, work with Typescript and other relevant programming languages, implement and maintain DynamoDB databases, ensure security, scalability, and performance, and collaborate with cross-functional teams. Oteemo values drive, passion, energy, commitment to quality, customer focus, superior communication skills, technical skills, and business acumen. They offer the opportunity to make a noticeable difference, tremendous growth opportunity, complex challenges, and competitive pay and benefits.

Solution Architect

Company: Coupa Software

Location: Other US Location

Posted Jan 20, 2025

Coupa offers a community-generated AI and industry-leading total spend management platform for businesses of all sizes. The company empowers users to make smarter, more profitable business decisions to improve operating margins. Coupa is a pioneer in technology, fostering a collaborative culture driven by transparency and a commitment to excellence. The Solution Architect role involves leading implementation design with customers, advising on best practices, and supporting design workshops. The ideal candidate has 3+ years of experience in a similar role, proficiency in procurement processes, and excellent interpersonal skills.

Associate Manager – Customer Experience

Company: Sutherland

Location: Other US Location

Posted Jan 20, 2025

Sutherland is a company specializing in AI, automation, cloud engineering, and advanced analytics. They work with global brands, providing unique value through technology and business process excellence. Their core expertise includes digital transformation, optimizing operations, and pioneering new solutions. They tailor proven formulas to fit each company's unique needs, combining human expertise with AI. The job description involves preparing sampling plans, ensuring transaction monitoring, conducting audits, and driving quality awareness programs. Stakeholder management includes collaborating with various teams and ensuring employee satisfaction. Team development focuses on skill enhancement and process efficiency.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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