Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Java Engineer

Company: ING

Location: Other US Location

Posted Jan 08, 2025

The job posting is for a Java Dev Engineer position in the PaperampSend DevOps team. The role involves analysis and development of new features, maintaining existing ones, assisting related squads, contributing to process improvements, and adhering to mandatory requirements. The ideal candidate should have extensive knowledge of Java 17+, Spring framework, GIT, Maven, and experience in monitoring production systems, incident solving, batch file processing, Kafka, Docker, S3 storage, IT Service Management, Agile, and DevOps. A minimum of 3 years of relevant experience and English level B2 are required. The candidate should be a team player and proactive in Scrum ceremonies.

Sales Representative

Company: Spectrum

Location: Other US Location

Posted Jan 08, 2025

The job involves selling products and services to customers in assigned nonbulk multidwelling units through door-to-door solicitation, lobby events, and by building relationships with property managers. The role requires meeting sales goals, generating incremental revenue, and resolving customer issues. The position also involves attending sales meetings, accurately completing paperwork, and maintaining a knowledge base of competitors' activities. The job requires cold call sales skills, ability to travel, work outside in various weather conditions, and familiarity with various devices and software. A high school diploma or equivalent is required, with 0 to 6 months of related work experience preferred. The role involves working in an outside environment for extended periods, lifting up to 20-30 pounds, and exposure to moderate noise levels. The company offers a comprehensive package for employees, including rewards for contributions, support for wellbeing, and real value at every stage of life.

Senior Data Engineer

Company: ING

Location: Other US Location

Posted Jan 08, 2025

The job posting is for a Data Engineer position in ING Hubs Poland. The role involves implementing and maintaining data workflows, designing data processes and storage, building supporting tooling, ensuring quality outputs, documenting deliverables, and working with operations teams for maintenance and continuous improvement. The ideal candidate should have experience in data processing using Azure Data Factory, Power BI Service or Power BI Report Server, SQL, SQL Server, Oracle Database, and methodologies for creating data warehouses and designing ETL processes. Knowledge of Business Intelligence tools, Credit Risk, Azure DevOps, and programming languages like Python is a plus. The role is part of an Agile environment, working in a multidisciplinary team of specialists in Data Analytics, Data Management, Reporting, and Credit Risk domains.

Software Engineer, Merchants and Partners

Company: Cash App

Location: Other US Location

Posted Jan 08, 2025

Cash App, a rapidly expanding financial brand, is seeking a software engineer to join their Merchants & Partners team. The role involves building, scaling, and maintaining Afterpay and Cash App's API platforms. The engineer will work on client authentication, policy-based authorization, webhook configuration, and API observability. They will also design and implement high-volume, low-latency distributed transaction processing systems. The ideal candidate should have 2+ years of software development experience, familiarity with public APIs, and a strong desire to serve developers. The company offers competitive pay and benefits, with a focus on economic empowerment and innovation.

FAST Labs Senior Software Engineer - $20K Sign On Bonus

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 08, 2025

BAE Systems is offering a Senior Software Engineer position in FAST Labs Engineering, a fast-paced environment for creating advanced technology capabilities. The role involves designing and developing cutting-edge software, participating in software architecture evaluation, serving as a scrum master, mentoring junior staff, and interacting with customers. The ideal candidate should have a Bachelor's degree in a technical area, 4+ years of professional SW development experience, and an active Top Secret DoD clearance. Strong experience with object-oriented C++ 11 or later, Linux environment, and containerization (Docker) is required. Preferred skills include software architecture experience, MATLAB, GPU development, and cloud-native technologies. The position offers a competitive salary range and comprehensive benefits, including health, dental, and vision insurance, a 401k savings plan, and disability coverage. BAE Systems is committed to diversity, equity, and inclusion, providing professional development experiences and investing in social impact partnerships.

Salesforce Support Engineer

Company: Cargill

Location: Other US Location

Posted Jan 08, 2025

Cargill, a global family company, aims to nourish the world sustainably by providing essential products like food ingredients, agricultural solutions, and industrial products. The company connects farmers with markets and customers with ingredients, touching billions of lives daily. The Senior Support Engineer role involves providing technical support to Salesforce customers, supervising junior team members, and overseeing software application installation and updates. Key responsibilities include reviewing and approving improvements, managing release processes, and communicating with stakeholders. Qualifications include a Bachelor's degree, Salesforce certifications, ITSM process management experience, and proficiency in Portuguese and English.

Mobile SDET (React Native) - CANADA (Remote)

Company: Luxury Presence

Location: Other US Location

Posted Jan 08, 2025

Luxury Presence, a leading digital platform in the real estate industry, is seeking a Mobile SDET to maintain and evolve their mobile team automation framework. The company, trusted by over 500,000 real estate professionals, is developing Presence Copilot, an AI-powered personal assistant for agents. The role involves developing and executing automated test cases, creating and maintaining CICD pipelines, and championing the QA process. The ideal candidate should have 5+ years of experience as an SDET, proficiency in QA automation tools, and strong knowledge of software testing methodologies.

Account Manager- Manufacturing

Company: Grainger

Location: Other US Location

Posted Jan 08, 2025

The company, a leading industrial distributor with operations in North America, Japan, and the UK, is seeking passionate individuals to join their team. The role of an Account Manager involves producing positive sales growth, understanding customer goals, and demonstrating market knowledge. The position offers a competitive base pay range of $61,000 to $101,600, with potential for a variable commission. Benefits include medical, dental, vision, life insurance, paid time off, a 401k contribution, employee discounts, parental leave, and wellbeing programs. The company is committed to equal employment opportunity and fostering an inclusive environment.

Product Owner (Payments)

Company: Discover

Location: Other US Location

Posted Jan 08, 2025

Discover is seeking a Product Owner to support Core Application Certification Tools for Network Partners. The role involves collaborating with payments teams to ensure comprehensive requirements and adherence to Enterprise Change Management policies. The Product Owner will verify in-house and vendor-built tools, prioritize enhancements, and improve partner certification and testing experiences. Key responsibilities include managing the product backlog, ensuring regulatory compliance, leading Agile practices, and partnering with cross-functional teams. The ideal candidate will have a Bachelor's degree in a related field, experience in Product Management or Engineering, and preferably in the Financial Services or Tech Industry. Payment Services experience, Agile Certification, and technical POUAT testing experience are bonus points.

Senior Engagement Manager

Company: Rackspace Technology

Location: Other US Location

Posted Jan 08, 2025

The job posting is for a Senior Engagement Manager position in Australia, responsible for managing relationships with Elastic Engineering customers. The role involves customer-facing tasks, project management, and utilizing data to drive discussions on work prioritization, incidents, trade-offs, best practices, and risk management. The ideal candidate should have at least 7 years of relevant customer support experience, 3 years in a tech industry role with project management skills, knowledge of cloud technologies, and strong communication skills. The role requires travel to customer sites at least two days a week in Sydney.

Case Manager - Superior, WI

Company: Humana

Location: Other US Location

Posted Jan 08, 2025

Humana is seeking a Social Worker Case Manager, also known as a Community Resource Coordinator (CRC), to join the Inclusa team in Wisconsin. The CRC will provide comprehensive social service care management for frail elders and adults with intellectual developmental or physical disabilities who qualify for Wisconsin's Family Care (FC) program. The role involves partnering with colleagues to provide top-quality care, performing facetoface social assessments, coordinating quarterly visits and monthly phone contacts, and participating in the development and review of the members' plan of care. The CRC will also take the lead in areas related to social community integration, employment, housing, and non-health related issues. Required qualifications include a four-year bachelor's degree in Human Services or a related field with one year of experience working with the FC target populations, or a four-year bachelor's degree in any other field with three years of related experience. Preferred qualifications include certification in social work. The position is a field position with travel up to 40% throughout Superior WI and surrounding areas. Humana offers a variety of benefits, including health benefits, paid time off, recognition pay, a 401k retirement savings plan, tuition assistance, and more.

Scientist (Bioengineer)

Company: Mytos

Location: Other US Location

Posted Jan 08, 2025

Mytos is a biotech company that has developed machines to automate human cell production, impacting cure development across various fields. They are backed by Y Combinator and have assembled a world-class team of exDyson engineers and Nature-published scientists. Mytos is seeking a high-growth bioengineer to join their biology team, focusing on cell culture automation. The role involves characterizing automation impacts on cell behavior, developing automated cell culture protocols, collaborating with hardware and software teams, providing customer support, and managing lab and inventory. Required skills include a PhD or MSc in Bioengineering, hands-on experience with adherent cell lines, and expertise in molecular cell biology techniques. Desired qualities include prior industry experience in lab instrument design, experience in material biocompatibility, and experience with stem cells.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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