Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Sr Support Engineer 2 - WMS

Company: Blue Yonder

Location: Other US Location

Posted Jan 08, 2025

The job posting is for a Sr Support Engineer 2 role in a newly formed team within the Supply Chain execution. The role involves providing functional and technical support during customer upgrades, deployments, and post-production phases. The candidate will analyze and resolve incidents within BY WMS and TMS applications, and maintain positive customer relationships. The ideal candidate should have industry and functional experience with BY products, technical skills in database programming, middleware, Java, Azure, and scripting languages, and soft skills such as excellent communication, self-motivation, and project management. A Bachelor's degree in a technical field is required, and a Master's degree is preferred. The company values diversity, inclusion, and equity.

Associate Manager - Event Solutions

Company: Novo Nordisk

Location: Other US Location

Posted Jan 08, 2025

The Finance Insights & Enterprise Solutions department at Novo Nordisk focuses on driving digitalization, business solutions, and innovation to achieve NNI goals. They work closely across the organization, guiding enterprise-wide resource allocations, investment choices, and core operations. The role involves managing daily event scheduling, collaborating with third-party service providers, and ensuring seamless event execution. The position requires operational management, client and stakeholder engagement, reporting and process management, and people management. The ideal candidate should have a Bachelor's degree, 5+ years of corporate events experience, and excellent customer service skills.

Application Access Admin - 253

Company: Enverus

Location: Other US Location

Posted Jan 08, 2025

Enverus, a leading energy SaaS company, seeks a Customer Support Executive or Associate to provide first-level support for software applications, data products, and services. The role involves resolving product or service issues, handling customer problems, and maintaining a helpful attitude in a fast-paced environment. The ideal candidate should have 1+ years of customer service experience, excellent communication skills, and proficiency in Windows, Microsoft Office, and MacOS. Bonus points for experience with call center software, Salesforce, and good computer skills. The role is eligible for variable compensation and requires working in rotational shifts, including night and day shifts.

Credit Bureau Advisor

Company: DriveTime

Location: Other US Location

Posted Jan 08, 2025

The text describes a job posting for a Credit Bureau Advisor at DriveTime Family of Brands. The role involves answering direct and indirect disputes related to credit reporting, reviewing disputes for inaccuracies, and making necessary adjustments per FCRA guidelines. The ideal candidate should possess excellent verbal and written communication skills, be a fantastic problem solver, detail-oriented, and able to multitask effectively. The company offers a range of benefits including health insurance, 401K, tuition reimbursement, wellness program, and a variety of social events. DriveTime is a Great Place to Work Certified with a high employee satisfaction rate.

Solutions Architect

Company: Primordial Labs

Location: Other US Location

Posted Jan 08, 2025

Primordial Labs is seeking a Solutions Architect for a 100% remote position in the United States. The role involves translating customer needs into technical requirements for the integration of Anura, a next-generation human-machine interface, into operational use. The ideal candidate should have a strong technical background, exceptional communication skills, and experience in customer-facing roles. Responsibilities include customer engagement, solution design, technical integration, business development support, and strategic guidance. Desired qualifications include technical expertise in AI, NLP, robotics, or software integration, familiarity with DoD technologies, and experience in value-selling. The application process involves a two-stage interview process.

Mid-Market Account Executive

Company: Klaviyo

Location: Other US Location

Posted Jan 08, 2025

Klaviyo, a marketing technology company, is seeking an experienced Account Executive with 8+ years in sales and 5+ years in SaaS or Martech sales. The role involves seeking and qualifying new opportunities, managing the sales cycle, collaborating with cross-functional teams, and supporting new Account Executives. The ideal candidate should have a strategic mindset, excellent communication skills, and a deep understanding of SaaS and sales economics. Klaviyo in APAC is growing, offering opportunities for career development and a chance to shape the company's future. The role is based in Sydney, Australia, and offers a competitive pay range and benefits.

Customer Success Manager

Company: Amadeus

Location: Other US Location

Posted Jan 08, 2025

The Customer Success Manager role at Amadeus involves managing high-potential customers, ensuring they derive maximum value from Amadeus partnerships and solutions. The CSM acts as a trusted advisor, drives upfront customer alignment, and ensures early adoption and usage of Amadeus products. They lead post-sales cycles, promote renewals, and expansion of accounts. The role requires proficient functional knowledge, autonomy, and the ability to communicate complex information. The CSM also manages ongoing customer health, engages support functions, and supports Account Managers in renewals and expansion upsell.

Account Executive, Strategic

Company: Rapid7

Location: Other US Location

Posted Jan 08, 2025

Rapid7 is seeking a customer-centric and target-driven Account Executive Strategic to join their DACH sales team. The role involves new customer acquisition, solution selling, and building relationships to drive revenue growth. The ideal candidate should have 4+ years of full-cycle sales experience in Cybersecurity, a proven track record in exceeding sales targets, and fluency in both German and English. The role requires working closely with various functional teams and traveling to client meetings as needed. Rapid7 is committed to creating a secure digital world and offers a dynamic workplace with opportunities for growth and learning.

Software Developer III

Company: Maxar Technologies

Location: Other US Location

Posted Jan 08, 2025

The job description is for a Software Developer III position in the Consulting Software Development department. The role involves developing, coding, and testing new solutions or features for business applications. The candidate must have a Bachelor's degree in a related field and over 3 years of experience in software development. Required skills include proficiency in Java or Python, Spring and Kubernetes frameworks, AWS cloud technologies, and SQL. Knowledge of GitHub, Git ops, and geospatial basics is a plus. The role also requires adaptability, strong communication skills, and the ability to work independently and in a team. The position offers a competitive salary, benefits, and opportunities for growth.

Senior Executive - ELS

Company: Avery Dennison

Location: Other US Location

Posted Jan 08, 2025

Avery Dennison RBIS, a global leader in apparel and footwear industry solutions, is seeking a transformational management team member. The role involves driving business transformation and continuous improvement strategies using Lean Operational Excellence tools. Responsibilities include conducting Gemba Walks, customer visits, managing ICT developments, monitoring KPIs, facilitating Kaizen, and leading Operational Excellence activities. The ideal candidate should have a positive attitude, strong communication skills, and relevant experience in Lean, Continuous Improvement, or Organizational Development. A LeanContinuous Improvement-based certification or equivalent is preferred.

Atlassian Platform Engineer

Company: McCain Foods

Location: Other US Location

Posted Jan 08, 2025

McCain Foods is seeking an experienced Atlassian Platform Engineer for their Toronto HQ. The role involves managing, maintaining, and optimizing the Atlassian platform, including Jira instances and integrations with ServiceNow and Azure DevOps. The ideal candidate should have strong ITIL processes knowledge, ServiceNow expertise, and proficiency in scripting languages like Groovy and JavaScript. They will be responsible for platform management, customization, requirement gathering, best practices implementation, enterprise reporting, user training, plugin management, solution implementation, documentation, continuous improvement, security and compliance, and troubleshooting. The successful candidate will receive a competitive salary and benefits package, and will have key internal relationships with various teams and external relationships with vendors and partners.

Lead Software Engineer - Back End

Company: Deputy

Location: Other US Location

Posted Jan 08, 2025

Deputy is a global SaaS workforce management company, headquartered in Sydney, San Francisco, and London, with over 330,000 workplaces served worldwide. They are seeking a Lead Software Engineer Back End to lead key technical projects, collaborate with peers, and drive quality outcomes for customers. The role involves making technical decisions, encouraging innovation, and mentoring junior engineers. The ideal candidate should have 6+ years of software development experience, expertise in API design, and experience with service-oriented architecture and microservices. Deputy offers employee perks such as ownership in the company, flexible remote work, and development coaching.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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