Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

VDI Engineer

Company: ShyftLabs

Location: Other US Location

Posted Feb 02, 2025

ShyftLabs, a growing data product company founded in early 2020, is seeking a VDI Engineer with extensive experience in managing Citrix virtual desktop environments, DaaS, and various virtualization technologies. The role involves managing Citrix environments, proactively working on solutions and optimization, supporting the VDI environment end-to-end, and managing business applications. The ideal candidate should have 5+ years of overall IT experience, 4+ years managing Citrix VDI solutions, and experience with Citrix ADCNetScaler, Citrix Workspace, and Storefront. The company offers a competitive salary, strong insurance package, and extensive learning and development resources.

Channel Account Manager

Company: Instructure

Location: Other US Location

Posted Feb 02, 2025

Instructure is seeking a Channel Account Manager for Brazil to align with Channel Partners, achieve quota attainment, and ensure exceptional customer experience. The role involves discovering and managing sales opportunities, providing forecasts, training partners, and coordinating events. The ideal candidate should have a strong understanding of the Educational Technology industry, proven success in building relationships, and excellent communication skills. Instructure values diversity and is an Equal Opportunity Employer.

Technicienne ou Technicien sénior en automatisation – Hybride

Company: CIMA+

Location: Other US Location

Posted Feb 02, 2025

CIMA+ is a 100% employee-owned firm that values collaboration and entrepreneurial spirit. They offer flexible work arrangements and numerous opportunities for learning and skill development. The company is currently seeking a skilled automation technician with experience in network architecture design. The role involves participating in automation projects, designing system plans and quotes, assisting with technology selection, programming PLCs, updating functional descriptions, and installing and servicing systems. The ideal candidate will have a college diploma in electrical engineering automation and control or a university degree in electrical production automation, with over 3 years of relevant experience. Fluency in French and English is required. CIMA+ is committed to ethical practices and equal employment opportunities.

Product Training & Change Management Specialist

Company: AppZen

Location: Other US Location

Posted Feb 02, 2025

AppZen, a leader in autonomous spend management software, is seeking a Training and Change Management Specialist. The role involves developing and implementing change management strategies, conducting impact assessments, engaging stakeholders, and fostering a culture of continuous improvement. The ideal candidate should have proven experience in training and change management, excellent communication skills, and the ability to work in a fast-paced environment.

City Manager

Company: Grab Holdings

Location: Other US Location

Posted Feb 02, 2025

Grab, Southeast Asia's leading superapp, is seeking a City Manager to build strategic relationships with high-profile merchants and increase revenue. The role involves managing a team, understanding market dynamics, engaging with merchants, using data-driven approaches, collaborating with various teams, and having a passion for the on-demand delivery space. The ideal candidate should have a bachelor's degree, 5+ years of experience in sales, business development, account management, or operations, and knowledge in business process management. Grab offers comprehensive benefits and is committed to building an inclusive and equitable workplace.

Customer Success Manager

Company: SafetyCulture

Location: Other US Location

Posted Feb 02, 2025

SafetyCulture is seeking a Customer Success Manager with 2+ years of experience in a customer-facing role. The role involves partnering with customers to understand their business objectives, driving product adoption, and advocating for customer requirements. The successful candidate will manage a portfolio of midmarket customers, collaborate with the sales team, and become a trusted advisor to key stakeholders. SafetyCulture offers a competitive salary, equity, a supportive company culture, and various benefits such as a paid parental leave program, continuous career development, and a pet-friendly office. The company is committed to building inclusive teams and has been recognized as a Best Place to Work in Australia, the US, and the UK.

Tax Manager (Flowthough/Partnership)

Company: BPM LLP

Location: Other US Location

Posted Feb 02, 2025

BPM is a forward-thinking, full-service accounting firm that prioritizes its people and community. They offer comprehensive assurance, tax, and consulting services to businesses worldwide. With 15 offices across the US, they serve emerging and midcap businesses, as well as high-net-worth individuals in various industries. BPM India, a subsidiary of BPM LLP, is one of the largest California-based accounting and consulting firms, ranking in the top 34 nationally. They are seeking a CPA or EA with 7+ years of public accounting tax experience for a tax compliance role, involving review of tax returns, consulting services, and innovative financial planning. The ideal candidate will have a BSBA in Accounting, Finance, or a related field, extensive experience with flowthrough taxation, and strong analytical, communication, and project management skills.

Senior Account Manager

Company: BorgWarner

Location: Other US Location

Posted Feb 02, 2025

BorgWarner PowerDrive Systems is seeking a resilient, agile, and results-driven Senior Account Manager (SAM) to manage revenue and profitability of assigned accounts. The SAM will collaborate with various teams to create and implement strategies for maximizing profitability and securing new business growth. Key responsibilities include developing comprehensive customer strategies, articulating market share and profitability, deploying pricing strategies, and overseeing sales and commercial management for customer programs. The ideal candidate should have a Bachelor's Degree in business or technical field, 8+ years of automotive industry experience, and minimum 4 years of sales experience. The role requires an ambassador of the BorgWarner operating model and Belief Behaviors, with a focus on providing a positive customer experience.

PreSales Specialist- India Channel Business

Company: Motorola Solutions

Location: Other US Location

Posted Feb 02, 2025

Motorola Solutions is seeking a sales engineering professional with a Bachelors degree in Engineering, preferably in Telecommunications, and at least 5 years of experience. The role involves understanding customer requirements, proposing solutions, and positioning Motorola's products. The candidate should have strong knowledge of telecommunications technologies, IP networking architecture, and security. Excellent communication skills are required to present complex topics to both technical and nontechnical audiences. The role also involves growing the market, coordinating technical support, and working with regulatory agencies for product approvals.

Site Reliability Engineer, Cloud Platform

Company: Woven by Toyota

Location: Other US Location

Posted Feb 02, 2025

Woven by Toyota, a division of the Toyota Group, is revolutionizing mobility through human-centric innovation. They are utilizing their ADAS technology, Arene OS, Toyota Woven City, and Woven Capital to enhance safety, connectivity, and wellbeing. The Enterprise Technology SRE team is seeking an SRE engineer with software engineering, DevOps, and cloud engineering experience. The role involves developing software systems, on-call responsibilities, providing reliability guidance, establishing SRE best practices, and enhancing team efficiency. The minimum qualifications include a degree in Computer Science or related field, 4+ years of experience in Go or Python, expertise in public cloud technologies, and proficiency in production oncall troubleshooting.

Project Manager, Robotics

Company: stow Group

Location: Other US Location

Posted Feb 02, 2025

Movu, a company with a 40-year history and 10 manufacturing facilities, is seeking a Project Manager for its US office in Romeoville, IL. The role involves leading projects for automated storage solutions, collaborating with integrators, and managing budgets. The ideal candidate should have 5+ years of experience in project management, preferably in custom warehouse systems. PMP certification and SAP knowledge are beneficial. The role requires travel throughout North America and occasional trips to Belgium. Movu offers competitive benefits including health insurance, PTO, and opportunities for career development.

Backend, Engineer, Energy Aggregation System

Company: Woven by Toyota

Location: Other US Location

Posted Feb 02, 2025

Woven by Toyota, a division of the Toyota Group, is revolutionizing mobility through human-centric innovation. They are developing advanced technologies such as ADAS, Arene OS, and Woven City, aiming to enhance safety, connectivity, and wellbeing. They are seeking engineers with experience in developing city-level energy aggregation systems for Woven City. The role involves requirement definition, system architecture design, and working with cross-functional teams. The company offers a competitive salary, flexible working hours, and comprehensive benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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