Customer Service Jobs in Other US Location

1,370,215 open positions · Updated daily

Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Senior Marketing Manager, National Accounts

Company: MetLife

Location: Other US Location

Posted Feb 02, 2025

MetLife is seeking a Senior Customer Marketing Manager for a hybrid role in Bridgewater, NJ. The role involves partnering with internal teams and external agency partners to deliver compelling communications and strategies that drive business impact. The candidate will focus on late sales cycle and DEI strategy, creating powerful MetLife stories, and enhancing the customer experience. Key responsibilities include understanding customer challenges, innovating marketing approaches, and translating organizational needs into actionable strategies. The ideal candidate will have 68+ years of diverse marketing experience, a breadth of marketing expertise, and a commitment to high-quality communications. MetLife offers competitive benefits and a drug-free workplace.

Senior UX Specialist - Talent Pipeline

Company: Apply Digital

Location: Other US Location

Posted Feb 02, 2025

Apply Digital is a global digital transformation partner, offering services in business transformation strategy, product design and development, commerce platform engineering, data intelligence, and change management. With over 650 team members across nine cities, they help enterprise businesses implement composable tech as part of their digital transformation journey. They emphasize a One Team approach, operating within a pod structure, and value a safe, empowered, respectful, and fun community. They are currently seeking a Senior UX Specialist with at least 5 years of experience in UX design, product design, information architecture, or a similar role, with a focus on UX research. The role involves leading user research activities, translating customer requirements into user-centered design solutions, and collaborating with various teams throughout the product lifecycle.

Enterprise Architect - Telecom (OSS/BSS) - R01545143

Company: Brillio

Location: Other US Location

Posted Feb 02, 2025

The job posting is for an experienced Enterprise Architect with expertise in the Telecom domain, particularly in OSSBSS transformation programs. The role requires in-depth knowledge of designing and implementing scalable, secure, and high-performance solutions, especially in cloud-native environments. The ideal candidate should have strong experience in building cloud-native microservices-based web applications, microservices architectures, cloud-native architectures, event-driven architectures, APIs, domain-driven design, serverless, Kubernetes, Docker, and DevOps practices. They should also have hands-on experience with Spring Boot, ReactJS, Java containers, SQL/NoSQL databases, and APM. The candidate should have demonstrated experience in legacy transformation and IT modernization, and be able to lead the design and development of cloud-native microservices-based web applications. Good communication skills, customer service, and teamwork are also required. Preferred skills include certification in TOGAF or any EA framework, domain understanding in Telecom ISV, experience in Agile Testing, TDD, BDD, Cucumber, and Mocking Frameworks, and exposure to secure coding.

Senior Accountant, Financial Accounting

Company: ServiceRocket

Location: Other US Location

Posted Feb 02, 2025

ServiceRocket, a global tech-enabled services company, is seeking a global accountant to manage financial accounting functions for multiple subsidiaries. The role involves generating payroll, processing payroll journals, managing suppliers' payments, supporting global team queries, and handling sales order processing. The ideal candidate should be detail-oriented, autonomous, proficient in Excel and MS Office, have good communication skills, and be a great team player. Qualifications include a BA/BS in Finance/Accounting, professional qualification (CA/CPA), knowledge of accounting standards, and 5+ years of global accounting experience. Perks include share in company profits, stock options, health insurance, retirement plan, career pathways, and generous allowances. The company values diversity and inclusion, and only shortlisted candidates will be notified.

NATO SEA SPARROW NSSMS (MK57) Technician (28)- 160328

Company: ELS, Inc.

Location: Other US Location

Posted Feb 02, 2025

ELS is an employee-owned small business that provides professional and engineering support services to the US Navy. They pride themselves on delivering high-quality products and solutions to their customers. The company focuses on hiring, developing, and retaining a highly qualified staff of professionals. The position in question is specifically related to the NATO SEASPARROW Surface Missile System (NSSMS) Mk 57. The employee will conduct research and comprehensive design studies, evaluate performance, and incorporate technological advances into assigned projects. They will also prepare and update technical documentation, provide technical evaluations and solutions to fleet problems, and maintain knowledge of relevant technical information and hardware/software upgrades.

Live Streaming & VOD SME

Company: Vodastra Technologies

Location: Other US Location

Posted Feb 02, 2025

Tata Consultancy Services (TCS) is seeking a Video on Demand (VOD) Subject Matter Expert (SME) with 4-6 years of experience for a full-time role in Milford Center, OH. The ideal candidate will oversee team operations, maintain meticulous oversight of case tickets, conduct quality analyses, and identify workflow enhancements. Familiarity with metadata standards, video-audio codecs, and container formats is required. The role involves working with content management systems, data analysis tools, and IBM Aspera for file transfers. The salary range is $60,000-$80,000 per year. TCS encourages passionate individuals who thrive in a dynamic, results-oriented environment to apply.

Business Development and Channel Executive

Company: Promethean

Location: Other US Location

Posted Feb 02, 2025

Promethean, a global leader in edtech, is seeking a Business Development and Channel Executive to drive panel sales in the UK. The role involves presenting the Promethean value proposition to MATs, colleges, and strategic opportunities. The candidate should have extensive sales experience in education or technology, in-depth knowledge of Promethean products, and exceptional communication skills. The role requires managing relationships with end-user customers and partners, developing strategic plans, and providing professional development opportunities. Promethean offers a competitive benefits package and is committed to diversity and inclusion.

Project Manager

Company: Four Eyes Financial

Location: Other US Location

Posted Feb 02, 2025

Four Eyes, a high-growth RegTech company based in New Brunswick, is seeking an ambitious Project Manager to join their internal client success and operations team. The successful candidate will onboard clients, lead product delivery, and ensure client requirements align with the company's pace of delivery. They will also contribute to increasing the efficiency of product development processes, manage stakeholder communications, and champion Project Management best practices. The ideal candidate should have proven leadership experience, a postsecondary degree, and proficiency in managing responsibilities and deadlines with limited supervision. Bonus points for prior experience with Scrum/Agile methodologies and understanding of software development lifecycle models.

Principal Solutions Architect EMEA

Company: SnapLogic

Location: Other US Location

Posted Feb 02, 2025

SnapLogic is seeking a customer-centric, technically-driven Principal Architect to lead enterprise-grade integration solutions in a professional services environment. The role involves client engagement, solution architecture, driving technical excellence, fostering growth in capabilities, and evangelizing SnapLogic best practices. The Principal Architect will supervise and mentor teams, develop and share best practices, drive innovation, and maintain expertise in cloud platforms, integration technologies, and enterprise integration patterns.

Senior Support Engineer-Dynatrace

Company: EchoStar

Location: Other US Location

Posted Feb 02, 2025

EchoStar is a company that offers a wide range of connectivity services including satellite television, livestreaming, on-demand programming, smart home installation, mobile plans, and products. The company's technology teams are innovative, challenging the status quo and developing capabilities across industries. The job role involves effective incident management, proactive identification of production issues, and ensuring system health. The ideal candidate should have an engineering degree with 3+ years of experience in application support, Dynatrace experience, SQL queries experience, Python programming, AWS knowledge, and good analytical skills. Benefits include employee stock purchase, term insurance, health insurance, training reimbursement, gratuity, mobile and internet reimbursement, and team outings.

Health Care Professional - Strategy Lead (MASH)

Company: Novo Nordisk

Location: Other US Location

Posted Feb 02, 2025

The text describes a job posting for a HCP Strategy Lead MASH position at Novo Nordisk. The role involves shaping an insights-driven HCP marketing strategy, KOL engagement strategy, and patient advocacy strategy. The individual will be responsible for developing brand therapy area strategic objectives, HCP activation and experience strategy, and ensuring consistency of brand therapy area vision and messaging across all touchpoints. They will also lead thought leadership programs, KOL engagement strategies, and early market education initiatives. The role requires a Bachelor's degree, preferably a Master's, and 12+ years of experience in sales, brand management, and marketing within the pharmaceutical industry. Proven knowledge of the pharmaceutical industry, HCP marketing experience, and strong strategic thinking and analytical skills are essential. The company values diversity and inclusivity, committing to an inclusive recruitment process and equality of opportunity for all job applicants.

Payroll Specialist

Company: Sophos

Location: Other US Location

Posted Feb 02, 2025

Sophos, a global cybersecurity leader, is seeking a Payroll Specialist for its Romanian Entity. The role involves end-to-end payroll processing, managing outsourced payroll providers, administering employee benefits, and ensuring compliance with local regulations. The ideal candidate should have at least 3 years of international payroll experience, strong technical knowledge of Romanian payroll, and excellent interpersonal skills. Sophos offers a remote-first working model, employee-led diversity networks, and various wellbeing initiatives.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages