Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Weapons Technical Intelligence / EOD Tech - Opportunity to Receive up to 15K in Bonuses

Company: CACI International Inc

Location: Other US Location

Posted Dec 29, 2024

This job posting is for a mid-level Weapons Technical Intelligence (WTI) Analyst position at the Army's National Ground Intelligence Center (NGIC) in Charlottesville, VA. The role involves analyzing forensic analysis from recovered Captured Enemy Material (CEM) to identify and determine signatures for entities and identities. The successful candidate will provide targeting information to units within the area of interest and work with forward labs in various theatres of operation. The position offers a 6-month rotational deployment and requires an active TSSCI clearance, at least 8 years of related experience, and a degree or 12 years without government training. The role also involves working in a Level II or III exploitation lab and having experience with web-based intelligence tools and databases.

SVP - Public Cloud Lead Engineer (Hybrid)

Company: Citi

Location: Other US Location

Posted Dec 29, 2024

Citi's Operations and Technology organization is driving an innovative Cloud First strategy to optimize the IT environment, reduce complexity, and implement high degrees of automation for agile application delivery. The Public Cloud Engineer role involves implementing cloud architecture on AWS, GCP, and Azure, with a focus on automation, security, and compliance. The ideal candidate should have experience in software development, designing and building highly available and secure solutions on cloud, and engaging with application developers throughout the full development lifecycle.

Partner Engagement Manager

Company: WeLocalize

Location: Other US Location

Posted Dec 29, 2024

The text describes the role and responsibilities of a Partner Engagement Manager at Welocalize. The manager is responsible for data-driven decisions regarding resources for specific accounts and content specialties, ensuring performance and resource utilization, and maintaining resource skilling and training materials. The manager also liaises with clients on resource-related matters and addresses performance-related escalations. The role requires a university degree in Translation or Applied Languages, 3+ years of experience in translation and localization, and excellent communication skills in English.

Nucleus Solutions Technical Consultant-II (remote)

Company: AmerisourceBergen

Location: Other US Location

Posted Dec 29, 2024

The text describes a job posting for a Technical Consultant II position at Cencora, a company that focuses on healthcare technology solutions. The role involves installing and troubleshooting customer-facing technology offerings, providing technical support, and managing customer expectations. The company offers a comprehensive suite of benefits and encourages personal growth through training programs and professional development opportunities. Cencora is committed to equal employment opportunity and non-discrimination.

Trade Marketing Manager

Company: Electrolux

Location: Other US Location

Posted Dec 29, 2024

The job description outlines the responsibilities of a Marketing position at Electrolux, focusing on display design, POSM materials planning and production, and merchandising. The role involves working with various teams, managing production and installation, planning POSM quantities, and ensuring proper store display. The position also requires dealing with internal and external customers, and adhering to Electrolux's values of integrity and respect.

Senior Engineer - Java Development

Company: EchoStar

Location: Other US Location

Posted Dec 29, 2024

DISH Network Technologies, an EchoStar company, has been reimagining the future of connectivity for over 40 years. Our business reaches span satellite television service, livestreaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America's First Smart Network. Our brands include EchoStar Hughes, DISH TV, Sling TV, Boost Mobile, and Gen Mobile.

Java & Python Developer

Company: Barclays

Location: Other US Location

Posted Dec 29, 2024

The role of a Java and Python Developer at Barclays involves developing high-quality, maintainable code, making technical decisions, and collaborating with other developers and team leads. The position requires a deep understanding of Object-Oriented and Functional Programming, Microservice architecture, Java, Spring Boot, Python, PLSQL, and NoSQL databases. The role also involves learning on the job, understanding Capital Markets, Sales and Trading Systems, and DevOps tools like Git, TeamCity, Kubernetes, and Nolio. The position is based in Pune.

Software Engineer III

Company: Elsevier

Location: Other US Location

Posted Dec 29, 2024

The text describes a job posting for a Software Engineering position at Elsevier, focusing on DevOps, cloud technologies, and Java application development. The ideal candidate should have 5+ years of experience, a BS in Computer Science or related field, and strong skills in software development lifecycle, build pipeline optimization, and continuous integration/continuous deployment. The position involves managing GitHub integrations, implementing quality gates, and working with AWS services. The company offers a healthy work-life balance, comprehensive health insurance, and various paid time off benefits.

CEC Sr. Specialist

Company: Electrolux

Location: Other US Location

Posted Dec 29, 2024

The Customer Service Senior Specialist is responsible for driving process understanding and execution of end-to-end Business to Consumer activities. This position will actively support the offshore team to ensure daily consumer interactions are handled effectively within company policy, procedure, and system requirements. A key component of this role is to be the subject matter expert in the B2C space, understanding systems and processes, and utilize that knowledge to drive adherence and alignment of B2C performance metrics.

IT Manager

Company: CACI International Inc

Location: Other US Location

Posted Dec 29, 2024

CACI is seeking an experienced IT Manager to lead crossfunctional teams and provide technical expertise for the Network Command Control Communications and Computers Services Integration Directorate at Headquarters Department of the Army. The role offers the opportunity to engage with senior leadership, influence important decisions, and drive significant technological advancements. The IT Manager will play a key role in advancing Army IT modernization, engaging with military and civilian leaders, and ensuring the success of high-priority projects.

Equity Developer

Company: Barclays

Location: Other US Location

Posted Dec 29, 2024

The role of a Software Engineer at Barclays involves designing, developing, and improving software using various engineering methodologies. The purpose is to provide business platform and technology capabilities for customers and colleagues. The role requires consulting on complex issues, managing risk, and strengthening controls. It also involves collaborating with other areas, communicating complex information, and demonstrating Barclays values and mindset.

Engineer 3 - Systems Administration (NBCU-SAP-F058)

Company: Comcast

Location: Other US Location

Posted Dec 29, 2024

Comcast is a Fortune 50 company that drives innovation in various industries, offering cutting-edge products and services to millions of customers. They are looking for passionate individuals to join their team and help revolutionize industries. The job involves supporting office automation and system administration, including hardware, software, system performance, security, and network integration. The company values teamwork, customer experience, and inclusion.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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