Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Senior Account Executive (Enterprise Key Accounts) - Indonesia

Company: CyberArk

Location: Other US Location

Posted Jan 31, 2025

CyberArk, a global leader in Identity Security, is expanding its footprint in the ASEAN market by hiring a sales representative based in Indonesia. The role involves managing the full sales cycle, cultivating strategic relationships with key partners and third parties, cross-selling and upselling in existing accounts, acquiring new customers, and targeting CxO level auditors and practitioners. The ideal candidate should have a track record of success in closing high-value deals, experience in selling subscription and cloud business security, and proficiency in adopting sales methodologies. Strong presentation and communication skills, as well as the ability to coordinate with internal and external influencers, are also required.

Junior Forecast Specialist

Company: FARFETCH

Location: Other US Location

Posted Jan 31, 2025

Farfetch, a global marketplace for luxury fashion, is seeking a Junior Forecast Specialist. The role involves creating, managing, and improving forecast and planning models, collaborating with cross-functional teams, and presenting insights to stakeholders. The ideal candidate will have a degree in a relevant field, strong analytical skills, proficiency in statistical software, and experience with forecasting techniques. Farfetch is committed to equal opportunities and advises against scams involving false recruitment activities.

Senior Customer Data Scientist

Company: H2O.ai

Location: Other US Location

Posted Jan 31, 2025

H2Oai, founded in 2012, is a leading AI platform company that democratizes Generative AI. They offer open-source Generative AI and Enterprise h2oGPT, combined with Document AI and autoML Driverless AI. Their AI for Good program supports nonprofits in education, healthcare, and environmental conservation. H2Oai is a Visionary in the 2024 Gartner Magic Quadrant for Data Science and Machine Learning Platforms. They seek a data scientist or machine learning engineer with 5+ years of hands-on experience, expertise in H2O products, and knowledge of various machine learning techniques. H2Oai offers a remote-friendly culture, flexible working environment, and career growth opportunities.

Senior Customer Data Scientist

Company: H2O.ai

Location: Other US Location

Posted Jan 31, 2025

H2Oai, founded in 2012, is a leading AI company that democratizes Generative AI. Their open-source platform, h2oGPT, combined with Document AI and Driverless AI, has transformed over 20000 global organizations, including Fortune 500 companies. H2Oai's AI for Good program supports nonprofits in education, healthcare, and environmental conservation. They are a Visionary in the 2024 Gartner Magic Quadrant for Data Science and Machine Learning Platforms. H2Oai is seeking a data scientist or machine learning engineer with at least 5 years of hands-on experience, proficiency in H2O products, and knowledge of various machine learning techniques. The role involves delivering professional services, building custom data models, and training customers in data science concepts.

Solutions Architect - Japan

Company: Wasabi Technologies

Location: Other US Location

Posted Jan 31, 2025

Wasabi Technologies is seeking a Solution Architect with AWS or other public cloud object storage experience. The role involves exploring the S3 storage protocol, engaging with global Wasabi engineers, and collaborating with channel sales teams. The ideal candidate should have 5+ years of experience in support engineering, sales engineering, or solution architecture, with hands-on experience in public cloud services and object storage. The company is known for its innovative approach, fast growth, and recognition as a top workplace in Boston.

Tax Manager

Company: Leaf Home

Location: Other US Location

Posted Jan 31, 2025

Leaf Home is a leading direct-to-consumer provider of home services and products, trusted by over 1 million homeowners in the US and Canada. They offer innovative products like the patented LeafFilter gutter protection system, recognized by numerous consumer review platforms. The company is committed to delivering remarkable end-to-end experiences, with a focus on convenience, excellence, and quality. They are currently seeking a Tax Manager with 7+ years of relevant tax experience, including public practice and industry experience, to manage domestic and international tax operations, oversee month-end closes, and collaborate with various teams. The role requires expert knowledge of tax laws, strong communication skills, and the ability to thrive in a fast-paced environment.

User Acquisition Creative Strategist

Company: Tala

Location: Other US Location

Posted Jan 31, 2025

Tala, a fintech company, is on a mission to empower the Global Majority by providing financial services in emerging markets. With over $450 million raised and serving millions of customers across three continents, Tala has been recognized by several prestigious publications. The company is expanding its product offerings, countries, and crypto services, and is seeking a Creative Strategist to drive global customer growth. The ideal candidate will have 5+ years of experience in creative strategy, a proven track record of successful performance marketing, and strong understanding of marketing principles, brand strategy, and consumer behavior.

Commercial Named Account Executive - Canada

Company: Yubico

Location: Other US Location

Posted Jan 31, 2025

Yubico, founded in 2007, is a global company specializing in security keys, with a mission to make secure login easy and accessible for everyone. The company, listed on Nasdaq Stockholm Main Market, serves Fortune 500 companies, government agencies, and individuals in over 160 countries. Yubico values freedom and flexibility, offering remote work options and promoting a diverse, equitable, and inclusive workplace. The company is currently seeking a Mid Market Account Executive with 7+ years of B2B software sales experience to drive growth and impact Yubico's mission of trusting the net.

Tech Lead, SAP OTC Consulatnt

Company: Fiserv

Location: Other US Location

Posted Jan 31, 2025

Fiserv, a global leader in Fintech and payments, is seeking a Tech Lead SAP OTC Consultant. The role involves managing and optimizing the order-to-cash process within the SAP environment, leading OTC-related projects, collaborating with various departments, training end-users, monitoring system performance, and ensuring compliance and security. The ideal candidate should have 8+ years of progressive expertise in the Quote to Cash process, with a strong focus on SAP FSCM and SAP Cash Application. Deep hands-on experience with SAP S4 Hana SD modules is required. Fiserv is committed to innovation, excellence, and diversity.

Senior AI Solutions Engineer, Pre Sales - EMEA (Remote)

Company: Weights & Biases

Location: Other US Location

Posted Jan 31, 2025

Weights & Biases, a Series C company with $250M in funding, is hiring a Senior AI Solutions Engineer PreSales EMEA. The role involves working with leading ML and Generative AI teams across EMEA, solving complex challenges, and driving successful proofs of value. The ideal candidate should have 3+ years of experience in a senior-level customer-facing technical role, deep expertise in Python, and exceptional ability to engage and influence executive stakeholders. The company offers flexible time off, medical, dental, and vision coverage, a remote-first culture, and a competitive salary and equity.

Learning & Development Specialist

Company: Leaf Home

Location: Other US Location

Posted Jan 31, 2025

Leaf Home is a leading direct-to-consumer provider of home services and products, trusted by over 1 million homeowners in the US and Canada. They offer a wide range of innovative products, including the patented LeafFilter gutter protection system, and have been recognized by various consumer review platforms. The company is committed to delivering remarkable end-to-end experiences, with a focus on convenience, excellence, and quality. They are currently seeking a Learning & Development LampD Specialist to design and facilitate leadership development courses, manage program coordination, and serve as a super administrator for their Learning Management System. The ideal candidate should have 3+ years of experience in designing content and facilitating instructor-led courses, strong organizational skills, and the ability to work autonomously in a fast-paced environment.

Senior Channel Manager - Indonesia

Company: CyberArk

Location: Other US Location

Posted Jan 31, 2025

CyberArk, a global leader in Identity Security, is seeking an experienced Channel Sales Manager for their Jakarta, Indonesia office. The role involves driving growth through partner management, ensuring partners are technically competent, and contributing to the company's exponential growth. The ideal candidate should have a proven track record in managing complex relationships, preferably in the SaaS environment, and possess strong communication skills. They should be familiar with SFDC, MS Office Applications, and other corporate apps, and be adaptable in a dynamic environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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