Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Senior Technical Support Engineer (SAP ECC, Incident Management)

Company: insightsoftware

Location: Other US Location

Posted Jan 31, 2025

Insightsoftware is a global provider of financial solutions for the Office of the CFO, offering products across financial planning, accounting, and operations. The company emphasizes customer focus and technical support, with a commitment to reducing incidents and improving customer satisfaction. The job description requires a candidate with IT education, SAP ECC knowledge, reporting experience, and strong analytical and communication skills. Insightsoftware is an equal opportunity employer, committed to diversity and inclusion.

Key Customer Manager, Foodstuffs North Island

Company: McCain Foods

Location: Other US Location

Posted Jan 31, 2025

McCain Foods is seeking a Key Customer Manager for the Foodstuffs North Island account. The role involves implementing customer strategies, managing trade investments, optimizing portfolio profit and sales growth, collaborating with category and marketing teams, and positioning McCain as a preferred category partner. The ideal candidate should have experience in account management, strong communication and leadership skills, proven negotiation abilities, and proficiency in business reporting tools. McCain offers a global brand, opportunities for career growth, a commitment to sustainability and social responsibility, and work-life balance. The company is an equal opportunity employer, valuing diversity and inclusivity.

Support Account Manager

Company: ServiceNow

Location: Other US Location

Posted Jan 31, 2025

ServiceNow, founded in San Diego in 2004, is a global market leader in AI-enhanced technology, serving over 8100 clients including 85 of the Fortune 500. The company's intelligent cloud-based platform connects people, systems, and processes for smarter, faster, and better work methods. ServiceNow offers a supportive and inclusive team culture, opportunities for professional growth, a flexible work environment, and competitive compensation. The Support Account Management SAM Services team seeks highly motivated individuals to deliver world-class customer satisfaction, proactively identify service issues, and drive cross-functional teams for effective issue resolution.

Senior Software Engineer Nodejs & AWS

Company: 3Pillar Global

Location: Other US Location

Posted Jan 31, 2025

3PILLAR GLOBAL is a product development partner specializing in building digital products for industry leaders in various sectors. Their key differentiator is their Product Mindset, which focuses on building for outcomes and aligning with client goals. The company values effective communication, high-quality code, and agile software development. They seek experienced professionals with expertise in JavaScript, Node.js, RESTful APIs, databases, AWS, Agile methodologies, and object-oriented programming principles.

Customer Solutions Engineer

Company: Cloudflare

Location: Other US Location

Posted Jan 31, 2025

The job description is for a Customer Solutions Engineer (CSE) role in London, UK. The CSE will be a trusted technical advisor, helping enterprise customers understand and utilize the Cloudflare platform. The role involves delivering onboarding, ensuring customer success, and collaborating with various teams. The ideal candidate should have deep internet knowledge, scripting skills, and a passion for troubleshooting. The role requires 20-50% travel and understanding of regulatory requirements.

Senior Customer Success Manager - Training

Company: SafetyCulture

Location: Other US Location

Posted Jan 31, 2025

SafetyCulture, a global SaaS company, is seeking a Senior Customer Success Manager. The role involves partnering with strategic and enterprise customers to drive ROI, adoption, retention, and advocacy of their products. The ideal candidate should have 5+ years of experience in a customer-facing role, a background in leveraging data for product adoption, and strong communication skills. The company offers equity, flexible working arrangements, professional development opportunities, and a range of office benefits.

Senior Advisory Presales Solution Consultant - Customer (CX) & Industry Workflows

Company: ServiceNow

Location: Other US Location

Posted Jan 31, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Presales Solution Consultant for its Customer Workflows business unit. The role involves supporting sales efforts, developing product-specific solutions, and demonstrating the value of ServiceNow's intelligent cloud-based platform to improve customer service processes. The ideal candidate should have 5+ years of presales solution consulting experience, proficiency with the ServiceNow platform, and excellent communication skills in English and German. The role requires working with both business and technical decision-makers, handling product feature and technical questions, and providing feedback to product management.

Solution Engineer

Company: Shakudo

Location: Other US Location

Posted Jan 31, 2025

Shakudo is seeking a Solutions Engineer to lead technical aspects of sales and customer engagement. The ideal candidate should have a strong technical background in AI, excellent communication skills, and experience in solution engineering or technical sales within the data and AI domain. Shakudo offers an opportunity to work on cutting-edge technologies, contribute to a platform reshaping data and AI usage, and be part of a dynamic, diverse team.

Account Executive, Network Growth - Arabic Speaker

Company: EcoVadis

Location: Other US Location

Posted Jan 31, 2025

EcoVadis, a leading provider of business sustainability ratings, is seeking a Frontline Employee to engage and support companies in India to leverage EcoVadis solutions. The role involves acquiring new Indian suppliers, boosting response rates, and driving value throughout the EcoVadis onboarding experience. The ideal candidate should have a degree in a business-related discipline, sales experience, fluency in Arabic and English, and knowledge of the Indian and African regions. EcoVadis offers a full-time remote position in India with benefits including office equipment, flexible hours, wellness allowance, and professional mental health support.

Software Developer

Company: Sportradar

Location: Other US Location

Posted Jan 31, 2025

Sportradar, a leading sports technology company, is seeking a Software Developer for their Trondheim office. The company offers a supportive community, emphasis on quality-focused engineering practices, and a diverse and inclusive culture. The role involves using ATDDBDD techniques, AWS Kubernetes, and GitLab CI to build high-performance services on real-time sports data. The ideal candidate is a problem-solver with strong programming skills, preferably in Java 11+, and a test-first mindset. The company offers a collaborative environment, professional development opportunities, and a hybrid work model.

Director of Sales and Marketing

Company: Edify Software Consulting

Location: Other US Location

Posted Jan 31, 2025

Edify is a highly-ranked IT company in Costa Rica and Central America, specializing in education technology. They offer creative and robust solutions for various clients, including corporations, startups, educational institutions, and nonprofit organizations. The company values a balanced work environment and promotes a warm, friendly, and cooperative culture. The Sales and Marketing Director role involves driving business sales growth, increasing market share, and building long-term customer relationships. The ideal candidate should have at least 7 years of experience in sales and marketing within the software, IT, or consulting industries, with a strong background in B2B sales and marketing, particularly in selling complex software solutions or services. Previous experience in the EdTech sector is a plus. The role requires strong leadership, people management, communication, and negotiation skills, as well as proficiency in CRM software and digital marketing tools. Edify offers a comprehensive benefits package, including remote work options, health insurance, educational assistance, and career development support.

Senior Backend Developer

Company: Sportradar

Location: Other US Location

Posted Jan 31, 2025

Sportradar, a leading sports technology company, is expanding its development team with a Python Engineer. The role involves creating flexible systems for various sports, maintaining partner applications, and collaborating with cross-functional teams. The ideal candidate should have a Masters or Bachelor's degree in software development, 35 years of professional experience with Python, and strong knowledge of AWS services. The company offers a challenging yet rewarding environment, modern software development methodologies, and a hybrid work model.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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