Customer Service Jobs in Other US Location

Positions 1,370,791 Updated daily

Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

International Health & Safety Advisor

Company: NBCUniversal

Location: Other US Location

Posted Jan 31, 2025

NBCUniversal is seeking a talented individual to join their Environmental Health and Safety (EHS) team. The role involves supporting the EHS Management System, ensuring legal compliance, and promoting health and safety across EMEA and APAC regions. Key responsibilities include managing EHS statistics, data, and reports, collaborating with sites to close corrective actions, and managing the Ergonomic Assessment Program. The ideal candidate should have a NEBOSH International Diploma in Occupational Health and Safety, a degree in a relevant field, and 3-5 years of EHS experience. Strong communication, organization, and problem-solving skills are required. The role offers opportunities for professional growth and the chance to contribute to NBCUniversal's diverse portfolio of brands.

Senior Legal Counsel

Company: Sophos

Location: Other US Location

Posted Jan 31, 2025

Sophos, a global leader in cybersecurity, is seeking a Senior Legal Counsel with 8+ years of commercial legal experience, preferably in an IT environment. The role involves negotiating and drafting contracts, advising on legal risks, managing internal queries, and building relationships with various business units. The ideal candidate will be a team player, have strong negotiation and communication skills, and be able to work independently under pressure. Sophos offers a remote-first working model, employee-led diversity and inclusion networks, and various wellbeing initiatives.

Relationship Manager (QLD)

Company: Shift (shift.com.au)

Location: Other US Location

Posted Jan 31, 2025

Shift is a company dedicated to helping Australian SMEs manage their cash flow and choose suitable financial products. They emphasize relationships and market-leading technology. The Premier Asset Finance Relationship Manager role involves developing and managing relationships with large Asset Finance Broking firms, providing tailored solutions, and driving growth. The role requires 2+ years of sales experience, strong relationship-building skills, and market knowledge.

6 - Principal, Full Stack Engineer

Company: Fidelity Investments

Location: Other US Location

Posted Jan 31, 2025

Fidelity is seeking a solution-based engineer with 8+ years of experience in Java, Python, and web application frameworks. The role involves modernizing mainframe capabilities, developing reusable Java applications, and working closely with business operations and systems partners. The ideal candidate should have expertise in AWS toolsets, data engineering, container technologies, and Kubernetes. They should also have leadership skills, including experience managing technical programs within a Scrum Agile SDLC environment and guiding fellow engineers. Fidelity offers a hybrid working model, requiring associates to work onsite every other week.

Consultant en applications et workflows

Company: Intelerad Medical Systems

Location: Other US Location

Posted Jan 31, 2025

Intelerad, a healthcare imaging solutions company based in Raleigh, NC and Montreal, offers rapid, evolutive, and simple solutions to healthcare organizations worldwide, improving patient outcomes. The company, with nearly 800 employees across four countries, has been recognized as Best in KLAS for PACS in Asia-Pacific in the 2021 Best in KLAS Global Software report (outside the US). The Consultant in Applications and Workflow will provide clinical and technical expertise to new and existing Intelerad clients, ensuring successful project delivery and value-driven results. Key responsibilities include configuring, testing, and troubleshooting Intelerad software, collaborating with third-party vendors for integration, and supporting clients during product implementation. The role requires excellent communication skills, project management, and the ability to work in a dynamic environment.

Commercial Account Manager - West India

Company: Palo Alto Networks

Location: Other US Location

Posted Jan 31, 2025

Palo Alto Networks is a cybersecurity company committed to protecting the digital way of life. They are seeking a premier named accounts sales professional to drive sales engagements into select Mid Market accounts in West India. The ideal candidate will have a BS technical degree, 5+ years of above quota sales experience, and a strong understanding of network infrastructure based security appliances. The role involves managing sizable business in Mumbai territory, understanding the power of channels, and having strong channel CXO level relationships. The company offers a supportive environment with development and personal wellbeing programs, and values innovation and collaboration.

Oracle Subject Matter Expert

Company: DXC Technology

Location: Other US Location

Posted Jan 31, 2025

DXC Technology is seeking an experienced Oracle Subject Matter Expert to join their Oracle Practice. The role involves developing Oracle sales pipeline, collaborating with account teams and sales professionals, and providing technical excellence to support opportunity progression. The ideal candidate should have extensive technical knowledge in Oracle and Oracle Modernisation, strong consultative and business development skills, and experience in supporting deals from $5 to $50 million contracted revenues. The role offers an exciting opportunity to work in a virtual first international environment with a diverse team, developing solutions at the cutting edge of technology.

Finance Analyst

Company: Magna International

Location: Other US Location

Posted Jan 31, 2025

Magna offers an engaging work environment with opportunities for career growth and development. The Mechatronics Mirrors and Lighting group specializes in innovative automotive technologies. The Financial Analyst role involves preparing budgets, conducting cost analyses, and collaborating with other departments. Magna is committed to diversity and equal opportunity employment.

Software Engineer-Backend CCAAS

Company: Cyara

Location: Other US Location

Posted Jan 31, 2025

Cyara is a leading provider of an Automated CX Assurance Platform, enabling brands to deliver superior customer experiences. The company values excellence, innovation, integrity, curiosity, and diversity. They offer a flexible work environment, competitive compensation, and a positive, results-oriented culture. The role requires strong backend development skills, familiarity with microservices architecture, cloud computing services, and web security principles.

Technical Support Engineer II

Company: Madison Logic

Location: Other US Location

Posted Jan 31, 2025

Madison Logic is a global B2B marketing company that values urgency, accountability, innovation, respect, and integrity. They are seeking a Technical Support Engineer to provide tier II level support, assist and train end users, and foster strong relationships with stakeholders. The role requires a university degree, 5+ years of experience, and expertise in AWS tools, technical application systems, database architecture, and SQL. Desired characteristics include self-sufficiency, strong communication skills, teamwork, and a positive attitude. India-specific benefits include medical coverage, life insurance, provident fund contributions, marriage leave, learning stipend, wellness stipend, transportation for female team members, and a welcoming in-office environment. The company offers a mix of in-office and hybrid working arrangements, with pay equity and a commitment to diversity and inclusion.

Senior Legal Counsel

Company: Sophos

Location: Other US Location

Posted Jan 31, 2025

Sophos, a global leader in cybersecurity, is seeking a Senior Legal Counsel with 8+ years of commercial legal experience, preferably in an IT environment. The role involves negotiating and drafting contracts, advising on legal risks, managing internal queries, and improving business processes. The ideal candidate will be a team player, have strong negotiation and communication skills, and be able to work independently under pressure. German language skills and experience with public sector contracts are desirable. Sophos operates a remote-first working model and offers a diverse and inclusive environment with various employee initiatives.

Project Finance Lead

Company: ICF

Location: Other US Location

Posted Jan 31, 2025

ICF, a global consultancy firm, is seeking a Senior Project Finance Controller for its Europe & Asia Business Management team in New Delhi, India. The role involves managing project creation, maintenance, and closure, ensuring revenue recognition, and facilitating project reviews. The ideal candidate should have an MBA, CA, or CMA, with 5-7 years of relevant experience in project controllership, project administration, and finance. Excel skills, PowerPoint expertise, and knowledge of financial systems are required. Personal qualities include strong verbal and written communication skills, ability to work in a matrix organization, and a team player attitude.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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