Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

CMS Engineer

Company: SkySpecs

Location: Other US Location

Posted Jan 31, 2025

SkySpecs is a company specializing in renewable energy asset management, offering technologies and services for industrial-leading productivity, efficiency, and returns. They launched the world's first autonomous blade inspection product in 2016 and have since inspected over 20,000 wind turbines in 31 countries. SkySpecs introduced Horizon, a platform for data collection, engineering expertise, and stakeholder collaboration. They have expanded their offerings through acquisitions in drivetrain monitoring, financial management, and automated data analytics. The company values collaboration, multidisciplinary problem-solving, and underpromising overdelivering. As a CMS Engineer, you will monitor and diagnose wind turbine component health, collaborate with in-house teams, and contribute to technical standards improvement.

Implementation Consultant

Company: monday.com

Location: Other US Location

Posted Jan 31, 2025

The company is seeking an Implementation Consultant for a hybrid role in Sao Paulo. The role involves managing onboarding and implementation for LATAM customers, building strong client relationships, acting as a project manager, and serving as the main point of contact. The ideal candidate should have 3+ years of experience in professional services, strong customer-facing skills, and proficiency in web development frameworks. A positive attitude, empathy, and high energy are also required.

Associate Product Manager

Company: NationsBenefits

Location: Other US Location

Posted Jan 31, 2025

NationsBenefits is a company leading the transformation of the insurance industry by modernizing complex backoffice systems. They are seeking a Senior Scrum Master to coach and guide agile practices, facilitate Scrum ceremonies, and ensure effective adoption of Scrum methodologies. The ideal candidate should have at least 4+ years of hands-on experience as a Scrum Master in IT projects, a bachelor's degree in engineering, and strong communication and leadership skills.

Technical Duty Officers

Company: Xero

Location: Other US Location

Posted Jan 31, 2025

Xero is a user-friendly platform designed to aid small businesses and their accounting advisors in growth and success. The company's purpose is to improve the lives of small business owners, advisors, and communities worldwide. Xero's Incident and Problem Management team, part of the Site Reliability Engineering (SRE) organization, is responsible for building and maintaining robust incident management processes. They aim to ensure enduring reliability through swift and consistent responses to high-severity incidents. Xero is currently hiring experienced SRE professionals for Lead Engineer and Senior Engineer roles. These roles involve driving best practices, leading technical discussions, and contributing to the transformation of the Xero SRE culture. The successful candidates will own the incident management process, provide expert leadership during critical outages, and collaborate with product teams to improve service reliability and operational efficiency.

Lead, Revenue Operations

Company: StackAdapt

Location: Other US Location

Posted Jan 31, 2025

StackAdapt, a self-serve advertising platform specializing in multichannel solutions, is seeking a Revenue Operations Manager. The role involves driving revenue strategy, optimizing performance, and managing operations. The ideal candidate should have experience in business operations or sales operations, with a proven track record in providing strategic guidance and operational oversight. StackAdapt offers a competitive salary, RRSP401K matching, comprehensive benefits, and a supportive work culture. The company is recognized for its diverse and inclusive workplace, high-performing campaigns, award-winning customer service, and innovation.

Problem Management Engineer

Company: Xero

Location: Other US Location

Posted Jan 31, 2025

Xero is a user-friendly platform designed to aid small businesses and their accounting advisors in growth and success. The company's purpose is to improve the lives of small business owners, advisors, and communities worldwide. The Incident and Problem Management team, part of the Site Reliability Engineering organization, focuses on maintaining company reliability and reducing incident occurrence. The Problem Management Engineer role involves driving the problem management process to a proactive stance, using incident data to identify trends and potential causes of future incidents. The role requires strong technical, communication, and analytical skills, with experience in SaaS or cloud businesses, ITIL, problem-solving methodologies, and data analysis tools.

Software Engineer

Company: Simply Business

Location: Other US Location

Posted Jan 31, 2025

Simply Business is seeking a Software Engineer to join their Engineering team. The role involves working on product development using best practices and technologies such as Ruby, Ruby on Rails, MongoDB, AWS, Docker, Kafka, Terraform, JavaScript, SCSS, and React. The ideal candidate should have strong programming skills, ability to communicate complex technical concepts, understanding of Agile methodologies, and strong interpersonal skills. The company offers a great work-life balance, flexible parental leave, life event leave, private medical insurance, pension matching, and a flexible benefits scheme. They encourage applications from diverse backgrounds and identities.

Manager, Account Management

Company: Checkout.com

Location: Other US Location

Posted Jan 31, 2025

Checkout.com, a leading fintech company, is seeking a strategic and driven Account Manager to nurture long-term relationships with enterprise merchants. The ideal candidate should have 5+ years of experience in digital payments, acquiring, and account relationship management. They should be a strategic problem solver, customer-driven, and able to establish robust relationships with the assigned customer base. The role involves crafting merchant-specific account development plans, delivering expertise and guidance to merchants, and collaborating with various teams to ensure an outstanding merchant experience.

Field Marketing Manager

Company: Comply

Location: Other US Location

Posted Jan 31, 2025

COMPLY is a high-growth organization that provides compliance solutions to over 7000 clients globally. They are seeking a dynamic Field Marketing Manager to develop and execute marketing strategies in the UK and EMEA markets. The role involves strategic marketing leadership, event management, campaign execution, sales alignment, relationship building, and performance analysis. The ideal candidate should have 5-7 years of marketing experience, event management expertise, systems knowledge, strong communication skills, attention to detail, relationship building abilities, strategic thinking, budget management skills, project management skills, digital marketing proficiency, localization knowledge, and negotiation skills. COMPLY offers a comprehensive benefits package, 100% remote flexibility, a virtual onboarding experience, and a high-growth startup culture.

Senior Product Manager - Authentication

Company: Checkout.com

Location: Other US Location

Posted Jan 31, 2025

Checkoutcom, a leading fintech, is seeking a Senior Product Manager for Authentication. The role involves developing and executing a comprehensive roadmap for authentication products, ensuring they comply with industry standards and drive business growth. The successful candidate will lead cross-functional teams, act as a thought leader, and gather customer insights to inform product decisions. The company values diversity, inclusivity, and offers a hybrid working model with onsite days and flexible remote work.

Technical Strategy & Operations Partner

Company: Simply Business

Location: Other US Location

Posted Jan 31, 2025

Simply Business is seeking an experienced strategy consultant or corporate strategist, preferably within the insuretech sector, to join their Technical Operations team. The role involves working closely with Shared Services leaders to develop and implement a strategy, manage projects, and improve operational efficiency. The ideal candidate should be a tech domain specialist, project manager, and data analyst with strong stakeholder management skills. Simply Business offers a great work-life balance, competitive salary, and comprehensive benefits including flexible parental leave, life event leave, private medical insurance, and a pension scheme. The company is committed to maintaining an inclusive and supportive culture.

AWS Cloud Engineer (L1 Support)

Company: Northbay

Location: Other US Location

Posted Jan 31, 2025

NorthBay is seeking an AWS Cloud Engineer with L1 Support experience to join their dynamic team. The role involves designing, implementing, and maintaining AWS cloud solutions, providing technical support, monitoring cloud environments, collaborating with teams, and staying updated with AWS technologies. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 3+ years of AWS cloud engineering experience, and relevant AWS certifications. Excellent problem-solving skills, communication abilities, and familiarity with cloud monitoring tools are required. Career growth opportunities include Senior AWS Cloud Engineer, Cloud Architect, MSP Services Lead, and Cloud Consultant.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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