Customer Service Jobs in Remote

373,724 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

xScale Income Tax Manager

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

IT Automation Specialist

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Intermediate IT Helpdesk Analyst (EMEA)

Company: GitLab

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

DevOps Engineer II

Company: Ansys

Location: Milan, Italy / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Enterprise Software Deals, Reporter

Company: Axios

Location: Remote

Posted Feb 03, 2025

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Sr Enterprise Account Executive - Telco, Media & Tech

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Monitoring & Automation Specialist

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Quality Engineer II, Screening

Company: AppFolio

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Financial Analyst, Consumer

Company: Coinbase

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse
pushing boundaries in customer experience AI solutions designed to help businesses connect faster personalize better

QA Analyst

Company: Zowie

Location: Remote

Posted Feb 03, 2025

Zowie is a company focused on enhancing customer experience through AI solutions. They are trusted by top online brands for customer care efforts, handling over 12 million conversations monthly. Zowie is seeking a passionate manual tester to work alongside their product and engineering teams, with a focus on quality and customer value. The role involves collaboration with cross-functional teams and the QA guild, led by an experienced QA guru. The ideal candidate should have 2+ years of hands-on experience in testing web applications, product acumen, and proficiency in test case management tools. Fluency in English and Polish is required, with experience in REST or GraphQL API being a plus.

View Details Apply on BuiltIn

Staff Security Contracts Manager

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Jr. Site Reliability Automation and Orchestration Engineer

Company: Leidos

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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