Customer Service Jobs in Remote

373,724 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior Lead Wind Hub Technician - NE 1 (Broken Bow, NE Area)

Company: GE Vernova

Location: North Platte, NE / Remote

Posted Feb 03, 2025

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Account Director, Customer Growth, West

Company: Coupa

Location: Los Angeles, CA / Remote

Posted Feb 03, 2025

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Select Major Account Executive EST/CST - (Orlando, FL)

Company: Samsara Inc.

Location: Remote

Posted Feb 03, 2025

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Staff Product Designer (L4)

Company: Twilio

Location: Remote

Posted Feb 03, 2025

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Senior Controls Engineer

Company: Equinix, Inc

Location: Mumbai, India / Remote

Posted Feb 03, 2025

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Specialist System Engineer - Storage Admin

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Feb 03, 2025

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inclusive workplace culture comprehensive benefits package relevant industry experience

Security Analyst - Penetration Tester

Company: The PNC Financial Services Group

Location: Remote

Posted Feb 03, 2025

PNC is seeking a Security Analyst Penetration Tester for its Technology organization. The role involves conducting automated and manual security testing of applications, developing documentation, and contributing to the enhancement of the penetration testing program. Candidates should have experience in mobile and web application testing, development, and relevant certifications. The position requires a university degree, 3+ years of relevant industry experience, and offers a comprehensive benefits package. PNC fosters an inclusive workplace culture and provides reasonable accommodations for qualified individuals with disabilities.

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Analyst, Data Science, US Retail Markets Distribution and Marketing

Company: Liberty Mutual Insurance

Location: Columbus, OH / Remote

Posted Feb 03, 2025

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Revenue Accountant

Company: Maven Clinic

Location: Remote

Posted Feb 03, 2025

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Applications Consultant

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Feb 03, 2025

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Creative Director

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Feb 03, 2025

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Principal Engagement Manager

Company: ServiceNow

Location: Staines, United Kingdom / Remote

Posted Feb 03, 2025

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Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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